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October 2023 by Larry Cotton
They helped me install a new Siri’s Xmas unit they were friendly, quickI will definitely use them in the future
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August 2023 by J S
Make damn sure you're buying the correct part. I called ahead, was told they had my adapter. Came down, picked it up, went to install and it's for the wrong year. So, I came back in, they don't actually have the part and they won't give me a $20 refund...only store credit. Needless to say, I won't be back and would advise anyone else to not come here.
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August 2023 by Dan Cary
Another retail that wishes to sell something new. Not sure if they had the ability to check out my radio. I'll most likely buy from another source.
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June 2023 by Ryan Witkowski
I like these guys, I called him today about getting a new Bluetooth stereo in my work truck and 45 minutes later it was installed. I was even a few dollars short when it came to pay and it was cool he didn't make a huge deal about it. Already planning on taking my van in to get window tint and a backup camera, would recommend.
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June 2023 by K P
Stuart is the best person you can go to for anything car related. He does an amazing and clean job. My car works and does what cars do. He’s very cool. Too cool perchance. Anyway yeah it was a valid experience. Adam was okay ig. But Stuart is the guy you want.
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May 2023 by Stacy R.
Took my car to Audio Shack of El Cajon & they appeared to be professionalinstallers. It wasn't long before I began having problems with the radio. I had to keep taking my car back to them to get it fixed, waiting several hrs. ea. time. The third time I was there, I was promised I would get a replacement radio, if I had to return one more time due to the radio not working properly. The radio malfunctioned again, but when I returned & asked about getting a replacement, the owner named "Adam" was very rude and did not honor their replacement promise. The repair person said that the wires were not done properly. The 5th time I returned the owner was extremely rude. He kept talking over me repeating loudly that he was the boss. He even followed me out to my car yelling he was the boss. I don't recommend taking your car to Audio Shack. The owner, "Adam" is not honest and doesn't stand by their promises. Don't trust them! Get any promises in writing! Bad business!
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April 2023 by Mike M.
Adam took care of me even though it was close to the end of the day. There was a number done in the wiring harness and they still took me in and tried to find me the best deal. Thank you and I can't wait to see my final product
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February 2023 by Vanessa Rebelez
One star is being courteous, took my car here to have two front windows tinted. When I picked the car up I right away noticed multiple bubbles, I showed them and they reassured me that they will go away as they dry. I was told not to roll the windows down for 3-5 days. So just to be safe a waited the full 5 days. And right away a heard crunching. See attached videos. I called and they said they would not refund, would only re do it. I am extremely hesitant to let them re do any of it at this point. I am extremely disappointed in this type of quality.
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January 2023 by Nicole Fergus
Hands down the best Stero shop around. They got me in last minute and did an amazing job and such a great price!! Would highly recommend to anyone. Thank you guys for going above and beyond.. I’m so happy with my system!!
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December 2022 by Mary A.
well talk about professional service as soon as I walked in Adam greeted me and helped me out to pick a new stereo for my 2000 Honda Civic. He was very knowledgeable in the products and explain to me the differences in all the radios I decided to go with the pioneer which he recommended and turned out great now I have full Apple CarPlay in a vehicle that never had CarPlay before. Thank you Adam I appreciate everything.
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November 2022 by Kel Aka Baconizzle
I recommend anyone to Audio Shack El Cajon. Adam and the crew go above and beyond providing options, great quality products in a short period of time.Appreciate yall.I'll be back with my street bike next!
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October 2022 by Todd The Lone Droner Mummert sr.
Not very happy with this guy as I will never return again... He's always too busy to fix what I already paid him $2000... But he wasn't too busy to take my money
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September 2022 by Anthony W.
Went to Audio Shack because the dogs the street at Stereo Depot wanted a ridiculous amount of $ to connect 4 wires. I have a bad back so it's difficult to get to the spot to do it myself. Audio Shack, Adam gave me a good deal and took care of it immediately. If you want great service and great work at a good price. Come see them first.
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August 2022 by S M.
Did a great job. Held to their word regarding workmanship and quote. Easy to deal with.
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August 2022 by Jo T.
This place is terrible! Today we went here after receiving a previous quote from Adam over the phone for some work. In fact I had talked to him three times prior about this situation and got the quote. As soon as we went in, he instantly raised the price by $200. As the day passed and I hadn't heard if my car was done, I called, keep in mind it had been about six hours, and I found out that no work had been done yet. At that time he also asked for another $150. So what was originally quoted before as a $200 job suddenly turned into a $650 job. What makes it worse is that the previous owners guaranteed all their work, supposedly this is a new owner who won't cover any of the previous owners work. That I can understand sort of-it's the same name as before so you would think they would honor the work that the previous audio shack owner had done. However, what was agreeable to be a $200 job that was very well described over the phone on numerous occasions before the appointment, turned into two increases all before the work was even done. On top of that his shop supposedly opens at 9:30 as that was our appointment time. He didn't roll in until 9:41 He had a line of about six people waiting outside the door. How unprofessional and disrespectful to our time. A 930 appointment means the shop is open and ready for customers by 930 not 9:41. Don't trust Adam or Audio Shack. We asked for them to not touch the car after the last increase in price and went to pick it up. Run don't walk from this place.