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January 2024 by Rikki /Julius Reque
Brandon helped us with our questions regarding our existing account as well as current deals. He was so proficient that we ended up moving our family members from another service to AT&T as well, since we visit each other in Mexico, the US, and Canada. Brandon is patient and very professional, and actively searched to get us better deals. I am very happy with the customer service I received at this store.
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January 2024 by kashay amani
Brandon provided great customer service ! And went above and beyond!!! Super great employee
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January 2024 by Brad LaCross
Brandon was very knowledgeable and helpful in getting my phone upgraded and a “new” phone for my daughter. Thanks!
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January 2024 by Marcy Mckae
Got a new Samsung galaxy with Alexyz. Everything went great
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January 2024 by Amanda Howard
The rep Alexyz was very help ful
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January 2024 by A A
Had a great time with Brandon and his team! Thank you for all the help!
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December 2023 by Melissa Valderrama Rominger
This was the best AT&T experience I have ever experienced thanks to Alexyz. I actually came to this location immediately after having a very unpleasant experience at another AT&T store nearby. Alexyz was able to completely resolved the issue I was having by assisting me with many calls to the AT&T corporate help desk. She was patient, compassionate and determined to help me. She went above and beyond even offering me water while on hold and having such a great attitude even when the situation was a bit frustrating.When I came back to the store to trade-in my old iPhone I had a very similar experience with Keyla who was very kind and helpful. Fantastic customer service, staff outside cleaning the windows, scented candles for the holiday season… wow these employees that work at this location deserve a raise or at the very least some acknowledgement because they are doing it all right!
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December 2023 by Liz Hill
Brandon was an excellent help. Tried several ways to transfer files when there was a problem. Thanks to him all is good! Thank you Brandon!
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November 2023 by Ruta P.
Great store, great service. Its small and busy so there’s always wait time but overall great experience. Clean and well organized. Staff members always helpful and friendly
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November 2023 by Rachel Moermond
Brandon is a great customer representative!From the moment we walked in he was inviting and very helpful with our needs!I expected a long wait and a unpleasant experience. I am very happy with our experience at the El cajon location. Brandon truly soars at his position. The expert services with the personable demeanor was beyond expectations!Thank you again Brandon! You Rock!
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November 2023 by candy perez
Keyla and Lexie, I am hoping that is their correct spelling of their names, absolutely wonderful ladies there. I had to get a new phone and they made the entire process so smooth and even included my 2 year old daughter by offering her paper to draw while I took care of things. They definitely made the transaction enjoyable and answered all of my questions without hesitation or attitude. I’ve experienced bad customer service at other locations, I am glad I walked into the right store with the right people. Kudos to them both :)
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November 2023 by Lewis Chho
The two employees I had were amazing. My wife and I came in yesterday to get new lines and upgrade our phones and Alexyz and Brandon were great.They were helpful, honest, and speedy. They happily answered all of my questions and helped us both choose the right phones. I commend them both for their customer service. Alexyz even stayed a while longer past closing to ensure our data transfers and phone activations went smoothly.Thank you guys for all your help.
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November 2023 by Ermak De Escobar
Brandon was a very professional and successful seller, gentle and fast. Alexyz the manager was so helpful we had a great time in the store so reliable.
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November 2023 by Christy Kemna
Sick i wont waste anymore time with att words cant describe how messed up att is obviously there is nothing more to say that will change the corrupt experiences ive had time and time again . Im noT trying to get free service or something for nothing i just want some consistency and Att to be solid . Quit screwing me over
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October 2023 by Max Battou
This place is Awesome i was picking up my iPhone 15 that I had ordered Alexyz Brandon and Keyla were a lot of help Alexyz was on top of everything she even programmed my new phone and set everything up and made everything very easy on me thanks again Alexyz
