-
January 2024 by Valerie P.
The Labcorp in this location is great. In and out quickly and very smooth. The pharmacy was a little rough, I think they were training new people. Only complaint is that the cranky woman at the front register should find a job not working with the public. She was rude to me and 2 other customers in the short time I was there - and nobody said anything bad to her. I'd hate to see how she'd respond to a rude customer.
-
January 2024 by Ditto J.
Nothing changes here. The line is always long. The service is slow. They have only 1-2 persons working. The drive through is long too. "You come in here sick and you go out mad. " may be that should be the Walgreens tagline. I am on the 40th minute with 3 people ahead of me.
-
December 2023 by LS J.
They keep making mistakes about my insurance for Medication coverage. I even called the insurance and being told it's approved and the pharmacy can put the overwrite code they provided and it will go through. But still, each refill it's a battle! It Always has a long wait time, Waiting in line 30 mins or more for just a pick up is NORMAL here. Of course if you go in like 10 am or 2 pm there is no line, but anywhere near peak hour the line gets long really fast. One time waited an hour in the store for pickup. The young Asian lady who is one of pharmacist in this location, seriously needs customer service training, never had a pleasant experience with her nor see her being nice and patient to anyone, even heard her yelling over the phone to a customer once. Offered free DoorDash delivery for a while, which was nice, then switched to FedEX, now takes 2-3 days to deliver for the same city! It's time to switch!
-
December 2023 by Kayden Q.
whenever i need something late at night or need something in the middle of the day this would be the best place, i live right next to this walgreens and ive been going there since i was a baby and all staff knows me kinda i go here everyday and its the best and i can always have options. its also cheap so if i need makeup cause i just ran out then i go there! LOVE U WALGREENS
-
December 2023 by Rogelio V.
This place is just ridiculous. Each time im here i go home frustrated and mad.. they take for ever to get ur medication ready .. if you here it's because you need the medication and it's always ready the next day.
-
December 2023 by Richard L.
Terrible location. Understaffed to a ridiculous level, and the ones that are there are moving in slow motion. Seriously they move so slow deliberately. Some kind of protest? Beyond awful. Avoid.
-
December 2023 by Sarah D.
Walgreens corporate office should really step in and either close this pharmacy or assess the current staffing. This pharmacy is a joke. I've taken the same meds for three years. My doctor sends the refills and without fail, I have to call EVERY MONTH because they can't seem to fill them without me calling. Half the time, the medication is out of stock but shows as "we are running late" so I have to call again and ask if it's OOS or actually being filled. I just called and they told me they "don't know if it's OOS yet". I guess I have to "wait and find out". Honestly, this place is the worst. I don't know why I've continued to subject myself to this pharmacy, but I'm done.
-
December 2023 by Jennifer H.
I don't understand the lack of respect for customer's time. We made an appointment for a vaccination at 4:30 and we don't get to see the pharmacist until 5:15. What is the point of asking people to schedule an appointment if you don't adhere to it. We were told they were using the "patient room" for a meeting. Then after the meeting is over we are finally checked in. But then we see the pharmacist take care of other prescriptions. This is a vaccination appointment! We should have gone somewhere else.
-
November 2023 by Jose V.
This is by far the worst pharmacy I have been to. Bad experiences every times I come here. The pharmacist answered the phone and said they would have the prescription filled by 8:30pm. My wife asked what time they closed and he said at 9 so to be there on time. We rushed to get there at 8:15 only to be told they won't start filling it until tomorrow. We explained the information that was told to us and he just said to either pick a 24 hour pharmacy or wait until tomorrow and handed the drive thru phone to the another employee. Walgreens should pay to have this pharmacist go back to school to see if he comes back more educated. Now we have to drive to the Walgreens in riverside, where the service has been night and day!
-
November 2023 by Jacob M.
I managed to show up to the drive thru pharmacy at 1:28pm just before their 1:30pm lunch time and the sign said open. They answered the buzzer at 1:28 and said they were closed to which I advised them it wasn't 1:30 yet and I just needed to pick up a prescription. The female on the other side said they were closed and I again told them I had arrived prior to the listed lunch time. Her response was to grab the open sign and switch it to closed and say they were on lunch. I advised her that she was a class act for that and she just said that it was lunch time. I again reminded her that I had arrived before lunch and it was still only 1:29pm. Suddenly a male voice came on and tried to help me (ultimately there was a problem with the insurance). Unable to get the prescription I began to drive away and the female voice came back on "have a nice daaayyyyy!" Not a good way to run a pharmacy at all.
-
November 2023 by Walid A.
Iam so sorry i was patient long time ago but enough for waiting customer Service zero rude lazy people
-
November 2023 by Scott H.
Pharmacy technicians name was izell.She couldn't take the insurance correctly over the phone... asked us to come in a 2nd time... she didn't have the brains to understand to request for the right group number... There was a lady in line and instead of giving her the coreect form to fill out... she was asking questions one by one making everyone else wait instead of giving them the form to fill out... her senior tech took over and just handed the lady the form..She asked us to wait for the medicine... we spent 90 mins there... stood in line to ask what's going on... and then she got the medicine when we came to.the front.. it had already been prepared but she didn't tell us. For antibiotics and ibuprofen we spent 90 minutes.Never again. Never walgreens.
-
November 2023 by Judith L.
My recent visit to this Walgreens left me with a disappointing impression, primarily due to the night store manager's rude demeanor. Despite her youth, she appeared disinterested and unapproachable, creating an unwelcoming atmosphere. The lack of warmth in this store makes it unlikely for me to return.I observed the manager's indifference, especially towards another customer, which was disheartening. It's essential for Walgreens to prioritize manager training to ensure a more customer-friendly environment. The apparent eagerness to lock up the doors instead of providing assistance reflects a lack of commitment to customer service. I hope Walgreens addresses these issues to enhance the overall experience for patrons.
-
October 2023 by Lalaine V.
Staff answers the phone and put you on hold then she picked the phone several times and just keep putting me on hold. Cant even give a star. But just to post , i cant recommend this pharmacy. Poor setvice
-
October 2023 by Ruth R.
First time going to this Walgreens. I first went to the Labcorp. They seemed really unorganized because the employees were running around frantically looking for a lost key and their computer was not working. After my testing I bought a few items, the old lady at the cash register was pretty rude. Jessica at the Labcorp has a pretty big mouth. I would rather go to Quest.