-
December 2023 by Steven Taylor Torres
Rude Arab why so grumpy . You don’t want my money.
-
November 2023 by Damon Vavrick
Bought novo 2 pods. 15.99 worth and none of them worked and the gentleman working there didn’t let me exchange them. He claimed I knew what I bought like I knew I was buying a broken product
-
October 2023 by Jae F.
I read the reviews before even stepping foot inside, so I was already aware of horrible customer service. I was in the area and just needed wraps. It says they do not open until 9 AM, the man open the door less than 10 minutes before nine, I got out of my car and I asked him if they were open because it also look like he was cleaning, instead of stopping and talking to me, he walks away and says well the door is open, there was no need for the attitude, when I step inside I asked if they had any wraps, and he points behind the counter. I asked if he had any white owl brand. He laughs and says he does not know what I'm talking about, I let him know. There is an owl on the cover of the package, he still did not know what I meant and before I turned around to leave, I looked up and saw a variety of them on the top shelf, I just wanted to get out of there at this point, I got two of them, which was difficult because I told him which two I wanted, and he kept putting the one back that I wanted. I ended up just getting two that I didn't even want because that's what was in his hand. I am also annoyed at the fact that I could've paid about two dollars for this at another location but paid almost 5 dollars.Just a super awkward encounter to start my morning, I've been here once before a couple years ago, when I first moved to the city, and this was not the same man who had helped me that day, that man was quiet and awkward but at least he wasn't rude like this one.
-
September 2023 by Bekah Hodge
If I could put ZERO I would!! These people didn't want our cash! It is the end of the month and we have no extra money in my bank account. So we brought in our quarters. $14 That is all the USA MONEY we had and we brought it to this PUBLIC store to purchase goods. He can take quarters to the bank to deposit.I know, I worked in banks for years!!...but this guy said he will give us loose coin next time to get even....how petty is that!! Unprofessional and rude! We will never go back there!!Folks, they say they are a private business but that is a lie!! Their store is in the public and they MUST take legal tender....CASH!!! Even coin!! Don't shop at this store. Give your business to folks who want your money.
-
September 2023 by Brenda S.
Terrible service tonight. I've never experienced someone so rude in this city. My items had a total of $6.20 and only had a $20. The man at the register asked me if I had change. When I said no he immediately started making a fuss, threw his hands up and it sounded like he said "bullshit". I reached my hand back out for my money and walked out. Whoever you are, you need to learn some customer service skills. Do better.
-
May 2023 by Azari Rodriguez
Ridiculous. Old man is rude !!!!!!
-
May 2023 by Michael L.
Would leave no stars if I could . Went to pick out a vape and told the owner icy mint he gave me strawberry banana after I opened it I realized and mentioned he gave me the wrong one, he decides to start getting loud and having a huge attitude making a scene all while I remained calm . Don't go here unprofessional and lack of customer service . Not everyone should own a business and he's definitely one of those people .
-
March 2023 by F A
Very rude service. Didn’t even listen to me what I needed.
-
March 2023 by Jacob Flores
Great selection in cigars, staff is knowledgeable and friendly
-
January 2023 by Bill Liang
The clerk is very rudeThis is a fact！
-
December 2022 by Il Bag lI
Terrible selections
-
December 2022 by Nte Martinez
If I can give it zero stars I would. The employee there, who I didnt get his name but I can only describe him as an older middle eastern man was incredibly rude when I asked him if they carried a certain product. A simple yes or no answer would have been better instead of answering with an attitude.
-
December 2022 by Alyssa Sitto
horrible customer service. the man was extremely rude and i ended up walking out without buying anything. don’t spend your hard earned money here. the selection is terrible as well
-
December 2022 by Amanda Wall
I have been going here for 8+ years. Every employee has been nice. I don’t know where the bad reviews are coming from, but maybe it’s bad customers. ??♀️
-
December 2022 by Brianna Rodriguez
Rude. Would not return or give them business.
