CVS Pharmacy is noted for its friendly and family-like customer service. Staff members greet customers by name and ask how they are doing, making each transaction warm, helpful, and conversationally memorable. The service is consistently described as excellent, with a staff that is helpful, positive, and professional. They go out of their way to assist customers, making them feel like a valued priority and saving them time. The pharmacist is highlighted for being easy to talk to, taking time to answer questions and give advice about medications, which creates a comfortable environment. The store itself is praised for its intelligently set up displays for holidays and home decor, alongside an affordable and bougie selection of snacks and products like hair dye. The overall environment is friendly, safe, and uplifting, with a focus on high caring excellence and kindness that makes customers feel confident and appreciated.
Each and every time I go into my CVS pharmacy they treat me like family. As soon as they see me they call out to me by my name. They say hello. Ask how I’m doing and have my prescription ready. There’s nothing more I can ask for that is what I like in my customer service
December 2024
I required a prescription transfer from Walgreens to CVS Thursday of last week. I was told I was going to receive a call if there were any problems or when the medication was ready I personally had to go in today to inquire about the prescription and it was already completed and filled with no response from CVS poor follow... read full comment
December 2023
I was treated with the best customer service and friendly interaction by Ariz. Every time he has helped me, the experience has been EXCELLENT!!!
