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February 2023 by g c.
Store need to limit OTC medicines. Insane that it's barely stocked with anything. Been that easy since 2019. Stop letting people buy these items in mass. They ship it to their home countries.
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February 2023 by Eric H.
Hope none of you step in this girl who works at Pharmacy counter - KatrinaShe talks loud and definitely showed inpatient on her face expression.She asked if I want to use the CC on file I said no. Then she questioed "Why not?"..Then I decided to use the Costco card to tap the CC machine. It beeps But didn't go through. So she raised her voice and keep saying "tap again tap again you going too fast" I stayed calm and tap again yet she raised her voice stated" do you know how to use this CC machine?just tap it!"(showing very impatient. However she turned around n look at the male pharmacist n smiled. Acted she did her service attitude correctly.It got me to the point to decide to leave this feedback to share my experience with this lady Katrina. Again. Hope none of you step in similar situation.
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February 2023 by Jillian H.
This pharmacy has to be one of the worst. The techs are rude and constantly give out misinformation and try to overcharge for medication. I have been given the incorrect information so many times it's ridiculous. Especially by a pharmacy tech named Katrina. I have tried speaking to the managers with no results.
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January 2023 by Alma M.
This is my CVS - good selection clean store and helpful associates. I can run in and out without issues
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January 2023 by Paras P.
Very nice and hardworking people. They are always busy but the pharmacy staff is really nice , they will help you if they can. The pharmacy is busy but worth the wait. Tim the Pharmacist is really knowledgeable and knows his stuff. All the other pharmacist are good also.
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January 2023 by Amanda C.
Great customer service from Michelle at the pharmacy. She is always doing a great job and has taken care of some hiccups with my prescription and she is very informative and has helped me many times. Thank you Michelle for letting me know what's going on with my prescriptions and doing your best to make things right!
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December 2022 by Kaylee B.
Dolsa closing down the Photo Printers that are self serviced so she can catch up .... Not cool.
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December 2022 by Kare T.
Poor customer server at the pharmacy. They will keep loosing customers until change there way. When they change let me know. Until then I'm out.
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December 2022 by Jason T.
Worst customer service at this place and they really don't care. Every month I have the same issue. They say my prescription is in process. I call. They have it on order. The order doesn't come in. So they order again. And it's a never ending cycle. I have never received my medication on time. Today I again called to see if my medication came in and was immediately put on hold. After waiting for over an hour and a half I finally ended the call. They have the worst customer service and when you actually do get someone to answer the phone they act bothered and like you are the problem-not them.
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June 2022 by April H.
This place turnover my expectation of American efficiency. Got all medicines when I went straight here from my doc office like 20m. All employees are busy and know what they were doing. I was so shocked. DMV employees really need to come over and learn how to work.
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May 2022 by Snoozie P.
I visited minute clinic recently and that all went fine. I felt a little under the weather, so I thought I might pick up a couple cans of chicken noodle soup, until I saw the outrageous price!! Somewhere around $4 for one can of Campbell's chicken noodle soup. What is going on with CVS? Are they out of their minds? I thought wow, is that what soup costs now? Today, unfortunately, I had to visit Walmart. I happened to be buying one can of soup and I believe it was about $1.30. I was happy to see a semi-normal price, but it made me realize how much CVS is ripping off its customers. They should be ashamed of themselves. I might have to pick up a prescription now and then from them, but I will never buy anything else in their stores again. Things are hard enough these days without stores like CVS stealing from its customers.
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April 2022 by Taster T.
The worst and slowest pharmacy you can get your meds. I waited 30 mins behind one car they obviously was slow enough to let me wait behind that car. And then It's my turn to pick up the meds. I dropped off and was told in an hour my metformin can be picked up. When I came back to pick up the girl told me another 10 Mins and I said can I just wait she said no there is a car behind you you have to wait for that car. You have to loop around behind the car. And then I said I waited behind another car for a good 30 mins. Obviously making me wait is something they did it like personally. Then I looped around behind this freaking car and made me wait for a good fking 30 mins. Why the fk is the wait here. They obviously have very incomplete staff who doesn't know what they are doing and are jerks.
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April 2022 by Ferdinandus M.
If you are Asian please don't come here, they are racist and discrimination, they will put you long line and wait long time . Play the games turn around go this go there. No one come to you to help you a Or guide you.
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February 2022 by MiaBenz C.
Okay, Ms. Liu who did my booster shot, was amazing. I'm a cry baby when it comes to needles and I hardly felt it. Mind you, I got the booster and the flu shot. That's both my arms and she did it so quickly and painless. Thank you so much!! The scheduling was very easy, since now that Kaiser has partnered up with CVS, we can use our insurance for our shots without having to visit a hospital. When you schedule and you fill out the info, input your kaiser member # as your insurance and when it asks you for prescription ID put none. I was late on my appt because I walked there and took the long way (hello 7 mile walk), and I was sweating bullets bc I was 30mins late but they were okay with it and I just waiting a bit. Wished they had more seating available but not a big deal. Definitely recommend getting your booster and flu shot here!
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January 2022 by D B.
SEE PHOTO- TWO HOURS on hold, and they didn't even pick up. I will no longer be doing business with them. (I know the screenshot says 'CVS Chino' and it is technically in Eastvale, but it is right on the border).