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March 2024 by Gilles Lehoux
Chose them because they were 10 minutes away. No show after 60 minutes. Called another.
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December 2023 by San ARTHUR
This tow company is totally scam. Be aware and don’t do business at any price you will be regretted. They tow your car without any authorization!!!
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July 2023 by Iulian V.
They did towed my car from Home Depot Palo Alto which was parked legally have pictures to prove that after I argued with the guy who towed the car they did paint the curb in red next day to prove me something... Also they did charge 475$ for towing, it was less than 30 min parked at their space which is ridiculous.
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April 2023 by Sandra Crz
Terrible service I went to get theSame day they took my car and charging me more than because I had been there for two days, these people are rats, they take advantage of people and sometimes you don't even have money and they take the money.eyes to die
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March 2023 by Marisela R.
I'm so glad I called this place and they were so quick to answer my call and tow my car to a tire place! I had called triple A and Omg they wanted me to wait over two hours! Who has that kind of time?!? Not me!! And that's when I called sunrise and JR came to the rescue and with in 15-20 mins he was already there taking care of my car! I definitely recommend this place.
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January 2023 by Tom W.
When we wrecked our 40' Fifth-Wheel RV, it was towed to Specialty Towing on Oakdale Ave, in San Francisco. They were called at about 8:30 in the evening. They didn't show up until 3:15 AM! So we spent most of the night in the cab of our truck, parked on the street.When we went back that afternoon to get our belongings (we were living full-time in the RV), we called ahead to make sure someone was there, but when we showed up, the gate was locked, and no one was around. After about 2 hours, someone came to let let us in, but it was late in the afternoon, and we were told that they were going to close up in a couple of hours. So we had to leave a lot of stuff behind.For some reason, they waited 3 weeks before releasing it to the insurance company. I think it was so they had lots of time to clean it out.After the insurance company got possession of it, and had it towed to a lot they use, I made another trip from Portland, OR to SF, in a rented van, to get the rest of our stuff. That's when I saw the totality of their clean-out job. All that was left almost filled 2 medium-sized cardboard boxes, nothing more.And they DID clean it out. We lost 2 TVs, most of our clothing and household items, all the kitchen appliances, ham radio equipment, TV equipment, and a high-end sound system. All together, they stole over $6,200 of our personal property; anything that they could sell for a couple of bucks!This is in the hands of SFPD. And our insurance company is going to sue them for the value of the property.BOTTOM LINE: NEVER USE SPECIALTY TOWING AND RFECOVERY, THEY ARE ALL A BUNCH OF CROOKS!!!BTW, I am NOT from Shingle Springs, CA. I don't know where that came from. I live in Beaverton, OR.
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December 2022 by James P.
This is the most Cracker Jack robbery towing company I have ever dealt with. Slime ball take advantage of customers in need. Don't ever use these people if you don't wanna get robbed. My truck was towed 1 mile to their tow yard and they had to keep it for 14 hours. And they charge me $684 to get it back. Because they're greedy bastards. I can't believe the police department uses these people!
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November 2022 by Stacy D.
Wonderful service. These guys came through early and were extremely responsive. If you have to park somewhere knowing your car might get towed....these guys are the nicest to work with ;) thank you for helping us get my daughter car out!
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November 2022 by Jeffrey B.
I recently legally parked at a shopping center to do some errands. I returned only 20 minutes later to find that my car had been rapidly towed. The police identified the culprit as an employee of a nearby store who called Specialty Towing, posed as "Security," which is non-existent, and then, without verification, executed a surprisingly quick tow. The police described this action as "Highly unusual." Be very careful if you see this company's name posted.
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October 2022 by Kevin H.
I had my car towed from this business about a month ago. I didn't have my ID, but was inside the car. They would not let me get it out the car. I went to the DMV to get a new one. The day comes to check out my car. They don't answer my call. I'm 100% positive they blocked my number for whatever reason. They junk my car without notifying me or letting get my property out my car. I even missed a couple daysof work to get in contact with them. This business is very unprofessional and very poor communication.
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September 2022 by Murray N.
Will tow your car illegally and then sell it back to you. Con men. They are Completely unprofessional
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September 2022 by Stephanie K.
THIS TOW TRUCK DRIVER REAR ENDED ME. Police report filed. Very unprofessional and rude. There was no damage to my vehicle so we could've dealt with it honorably. But this dude is wack
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September 2022 by Dinesh
Ed helped me out with my vehicle tire change and also was kind enough to teach me how to do it. Exceptional service and I highly recommend these guys!Service: Tire change
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August 2022 by Vanessa S.
First off they're NOT at 264 Tara St. They haven't updated their address on Google. They're new address is 2851 Spring St, Redwood City. Secondly, CHP Redwood City towed my car there for a 30 day hold. By the time I was in the backseat headed towards the jail, my car was already hitched back to the tow truck. Mind you, "back up" had left already and I was leaving at the same time as the tow truck. My friends pulled over in front of my car and sat there watching the whole thing and didn't leave until I left. CHP was very detailed with my property list and for that I'm super grateful. I also took my time to read and signed off all my property. Car owners know what's in your car, you know? They wrote down everything ( I had sex toys, panties, a camera, a coloring book, tmi but they did a thorough job) . Friday, August 26th, 28 days and 3k later, I get my car back. My car was a mess, and I'm assuming it's because they searched it. Before I even got there I felt the need to look for my Apple Watch. Idk why, but it was the first thing I did before I looked for my registration. (I was asked to get my registration out my car to do the paperwork to get my car out the impound.) I left it in the driver side door. It wasn't there, but since my car was a mess I figured I'd look for it after. Once I got home I realized Theyre was a handful of things missing. In the Chp paperwork they listed 4 out of 5 things missing in my car. 1.) My Apple Watch was missing. It has a Damier azul LV strap from the driver door. 2.) Chanel sunglasses in their case from the glove box 3.) Versace sunglasses in their case from the glove box 4.) a box of change from the driver side. 5.) YSL libre parfum from the trunk The only thing not listed was the change but I'm convinced someone at the tow yard took my things. Lastly, my driver side door panel was loose. Well when I came to pick up my car they told me they had to move my car and the whole side panel came off. So they stole over $1000 in my belongings & broke my door. Wish I had pictures of all my belongings but most ppl don't think they need to take pictures of them in case someone decides to steal them. Side note, every time I called, the girl would always give me miss information. For example, "yes you can come pick up your belongings" but when I got there, "oh sorry you need a property release form from Chp" "it's also $150 because we're closed weekends and this is considered after hours." like she couldn't tell me that over the phone. We went back and forth for a while because she really wanted me to pay 150 because she pulled up but I couldn't grab my belongings without the form. Like no. The second time I called a guy answered. The guy was super rude. He answered my call then told me to hold on to answer his cell phone and after his cellphone call was over he was having a conversation with someone in person while I was still over the phone. He had a careless demeanor like "what do you want". Overall, don't. Just don't.
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August 2022 by ely m.
Definitely would recommend them to friends and family. I was caught in a jam in Richmond and two other companies made me wait close to four hours to get a tow and no showed. When I was in contact with specialty towing, John reassured me that he would be there and help me out. Can't thank these guys enough.
