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1 - 2PM 10AM - 12PM
1765 E Bayshore Rd suite f, East Palo Alto
Post Offices
“Always a pleasant experience visiting this USPS location. Staff if very friendly & knowledgeable. I've never had to wait a long time to get my work done.”
“One of the best USPS I have been to. This time the recipient address given to me was wrong, and Helena was super helpful in catching this issue and helping me find the right address.”
“Tony was amazing. Warm, pleasant and efficient. Went for passport services. Probably one of the best experiences at usps. I agree with another comment that Tony is the GOAT of post office workers.”
“I run a small business from my home and I go to this post office branch weekly to do large mailings, send priority packages, etc. The staff there are ALWAYS so helpful, patient and pleasant.The customer service has always been excellent and professional and they treat each customer with respect and courtesy. I would go out of my way to go to this branch because of the staff alone!”
2 - 4:30PM 9:30AM - 1PM
3861 Smith St, Union City
Post Offices
“This morning I was assisted by a very nice gentleman who was able to help me get my documents mailed out. I would appreciate your assistance in the future. Thank you so very much for your time and patience with me.”
“I Love this USPS branch. Can't say enough good about them. They provide expedient kind and helpful service to Mom and Yours Truly- (that's "me" for you millennial whippersnappers who don't know any Before Turn of the Century English ;-)). Been going here for atonna years, they never fail to satisfy.”
“Efficient, professional, patient, and respectful service every time -- I've never had any issues at this post office and would highly recommend this USPS location & the team!”
“The people that work here can be brusque but they're always very capable and know exactly what you need. Efficiency is just what I want from the post office.”
“I'm incredibly impressed with the customer service I experienced here. The team, including the supervisor, went out of their way to help me locate a package essential for a significant life event. Thank you so much! I'm truly grateful!”
9:30AM - 1:30PM 2:15 - 5PM
364 Woodside Plz, Redwood City
Post Offices
“Usually has 2 windows open and a mailbox inside.Another mailbox and a Express Mail box are located steps away on Woodside Rd.Office closes for lunch from 1:30pm to 2:15pm!”
“I have been using this post office for as long as it has been there and have found the staff to be mostly helpful, courteous, and friendly. Sometimes I have to wait 10 minutes give or take.”
“Passport service is excellent in this post office. Passport clerks are very good natured. I submitted my passport application at this post office last Monday as a walk in customer. They also provide passport service without appointment every Monday and Friday. Keep doing the good job, it’s helps people a lot. I recommend people to go there!”
“Alicia was Awesome to everyone. Do they know they have a homeless guy in front..?? (..wearing a ? tutu..talking to himself..)? I think he needs housing & help.. Hello Menlo??”
“It’s okay. I like the ones that have the self service station as it’s much easier and this one does not have one. Still able to do what you need but be prepared to wait and stand in line for a good period of time.”
“Came here to mail something across the country. The post office is tucked away in building 6 and you have to enter through a back entrance. Luckily I had asked another employee where to go and gave me a tip that it was in a building that looked like it wasn't open (haha). Once I was in the building, the signs were super helpful. The post office itself was small but it had everything you needed. The woman working there, Thu, was super helpful and even helped me figure out what box to use in order to save the most money. She even helped me with packaging too. Overall great service and I'm glad I am close to here for any mailing needs. Avoids the usual long lines for sure. FYI: there are no self kiosks so you will need to wait. However, it doesn't seem like a very busy office to begin with.”
10 - 11:30AM 12:30 - 3PM
67 N Akron Rd, Mountain View
Post Offices
“Very nice and knowledgeable USPS employee answered all my questions
On getting the access to the Postal Office - I've just demonstrated my CA driving license, stated that I wanted to visit the Post office to check for my mail and I was allowed to drive in with no further questions”
“Fast service, courteous staff, clean store containing a self service kiosk proving a convenient alternative to the full service counter. I was in and out within two minutes, even though I was third in line.”
9AM - 1PM 2 - 5PM
855 Jefferson Ave, Redwood City
Post Offices
“Visited today, and the women behind the counter was very polite, efficient and helpful.
She was working alone, but quickly worked through the queue of customers, each with a happy greeting and pleasant demeanour.
Thanks!”
“We had an appointment at 11:30 but were seen ~12. Although it was lunch hour for the lady there she honored our appointment. She was friendly, helpful and quick. There are no restrooms.”
“I feel very fortunate to have encountered such friendly staff at this post office.
When I was applying for my child's passport, Vo assisted us. She noticed that the photo size wasn't correct and informed us that if we could bring the correct-sized photo back the same afternoon, she could help us submit the application without needing to reschedule another appointment. Thanks to her, we were able to submit our application smoothly and receive the passport.
Recently, I didn't receive a letter that my family sent, so I filled out a form on the postal system to inquire about it. Tran responded efficiently and found out that the letter was at this post office. When I went to pick it up the next day, the staff couldn't find it. I emailed Tran again, and she promptly looked for it and called me back to confirm it was indeed at the post office. When I returned, I was able to find it! Thanks to Tran's proactive and friendly assistance, I was able to retrieve this important letter, and my family and I are very grateful to her!”
“Can't believe it!!! There was actually a nice person who was willing to help!We had our mail on hold for a month and it was not delivered after our return as requested. We went to the post office on Hope street who could not help. They gave us a number going nowhere. Finally we found this address, showed up on a Saturday at noon and actually a very nice gentleman went to check if our mail was on the back and it was!!!It should not have been that complicated but to be able to deal with a human being was extremely helpful.”
“Great customer service. I went for passport service - the entire process was so smooth and stress free. The picture taken here is 5 times better from external passport picture taking shops.”
“The previous review about the passport service is miss-leading. They DO allow passport service in the branch. We went to East Palo Alto office but was asked to return here today. It actually has less waiting time comparing with other usps office.”
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“This post office was clean and well supplied. The staff was courteous, knowledgable and efficient but as usual for post offices... short staffed. As a family member of a retired postal worker, I am aware of how they pile on the tasks and every task is timed and scrutinized. They did a great of helping everyone in line.”