“LOVE this place. The epitome of your friendly neighborhood hardware store. Staff is knowledgeable and helpful and they always have the supplies I need, no matter the project.
Thank you Ace Hardware - you guys rock!”
“Just went to make a pickup of ABS pipe, I pulled up and as I was walking to the window they already knew what I was there for made the pickup quick and fast that makes my job a lot easier.”
“I had a custom project I needed done for a boat exhaust. It was an odd job, but Oscar, the owner, saved the day. He was so helpful and kind. If it's possible and he has it in stock, Oscar can make it happen. What a great local business. Really makes you wish every shop was this nice.”
“Walked into the store just to get a key made. While standing in line, I overheard the cashier talking of an older gentlemen.
The cashier was one of the most respectful employee’s I’ve seen in years. Talking to the customer with respect and patience.
I assumed his parents must of raised him well, only to realize everyone who works there is the same way.
I’m 55 and don’t consider myself old , but I thought this type of customer service was long gone.
Congratulations to the owners for understanding their customers !”
“Late Friday after business hours I was working on a project where the hydraulic hoses provided we're too short and did not fit the application. Saturday morning around 8 a.m. I went to my usual hydraulic hose provider only to find out that even though they advertise to be open on Saturdays they were closed. I found Sunset Industrial Parts on yelp and I ordered the correct size of hydraulic hoses with fittings. I've driven past Sunset industrial Parts probably a million times over the past 20 years but never thought to stop by to see what they sell. Getting back to my story - by 10:30 in the morning my custom hydraulic hoses were we're done and ready for pickup. I picked up the hoses and some other parts and was able to complete my project.I was surprised to learn that Sunset industrial Parts stock many of the bearings, seals, parts and hardware that I use. A big thank you to Jose Birruel Account Manager for his professionalism and customer service.By the way my custom hydraulic hoses were made from materials Made In The USA! AND the prices were less than I would have expected to pay at my regular supplier.As in the movies - "I'll be back"Thanks again Jose”
7AM - 12PM 12:30 - 3PM
15523 Minnesota Ave, Paramount“This place has every bolt you can think of. I don’t know how many times I’ve tried to go to Home Depot or Ace Hardware and they don’t have the bolt I need and I come here and they have the exact one. I highly recommend this place.”
“Small hardware store with a small town feel, except for this rude, ignorant old woman, if she doesn't know what you're asking for, she'll make fun of you, and keep repeating what you asked for, I usually go to Home Depot, but my husband told me to come here, I'm sorry but I won't anymore”
“Mmmmmm, my electrician friends, there is a great variety of tools, not to mention the material, the most important thing is really everything, but in this store they have 12/2 250-foot Romex wire at an affordable price. It is $85 dollars plus taxes. I recommend it for us electricians who work. On your own. Economical prices, excellent kindness.”
“Well, it has things at a very good price compared to Home Depot and well organized. There are some tools that are not good quality, but if they get you out of an emergency, for example, if I use a drill that costs less than 60 dollars and Home Depot costs 130 and I don't have money, it's a good option for me, I'm 60”
“Very Very Clean & organized!Seems like they have more items tooCustomer Service is EXCEPTIONAL!Friendly and Very helpful staffBest part... Not too busy like other locations”
“Great old school hardware store. Amazing selection of items and services that any apartment dweller, home owner, or business owner need.They make screens, cut glass on site. May not look like much, but a place like this is worth shopping at just for the customer service they offer.”
“I always receive top notch customer service when I come to this location. I saw a negative review about the girl with bright colored curly hair and thought it was so uncalled for, she's given me great, positive service on multiple occasions. And she's funny too. The entire staff team has always gone out of their way to find me what I need, thank you!”
7:30AM - 4:30PM
16601 Normandie Ave, Gardena“I sent some emails asking questions and they were answered very quickly with the information I requested. I loved the quick response which then led me to go to the location to get my 5lb co2 tank filled. The service was fast got in and out in about 15 min there were 2 customers before me. I Will likely come back if I get another tank or when my current one empties in a year or so.”
“The quality and variety of tools is getting much much better. Get paid pretty good tools now at a decent price. Remember many years back when I went to one of these places when they first came out. Cougar of a cheap quality I used to call knuckle breakers. Not anymore worth shopping there.”
“Tom and Noon are incredible. They came out to my house and would not stop until they found the exact right antique door knob for my door. I have had this knob worked on by two different people and no one could figure it out. I think they were working on it for 30 minutes straight. I was not expecting that level of customer service! I am beyond impressed! They are total pros!”
“I recently had the pleasure of working with Brian Delmastro as our salesman for our windows, and I must say that it was a truly satisfying experience. Brian was efficient in advising us on the best products for our budget and was excellent in his communication with us. I highly recommend his services without any hesitation.”
“The staff are very nice and helpful Every time I come. I come in they ask if they can help you find something and are knowledgeable on the location of the items. The checkout is fast they will open another register if needed to move things along. And returns are smooth. I highly recommend this location probably one of the best I’ve been to of the many locations I’ve visit nationwide. I travel a lot for work doing construction so I’ve visited a lot of stores”
“I work for a local contractor, and I have been ordering from these guys for years. They carry almost everything you can think of, they deliver cheap, their staff is friendly and competent, and ordering products has never been easier. I am pleased to do business with them.”
“This is my GO-TO shop... very professional, knowledgeable and courteous staff... they have what I need and by any rare chance they don't, they will order it...”
“Most of their items cost wayyy less than Home Depot and just as good quality. Plus they carry certain products that most big name hardware stores don't carry but are vital when doing repairs. It's my go to spot when I'm working in that area. I would recommend it to tradesman.”
“Alright so this is my store and all, but this particular location has been almost entirely wiped out of hand cutting tools, the last few times I've stopped in, to replace or pick something up. It's ridiculous and fairly inconvenient considering the next closest location is actually, pretty, far away. But they make up for it in their below sea level pricing markdowns and unbeatable exchange policy. You my dawg harbor, u know Igot love for ya.”
“Great prices on decent tools and excellent prices on other things you’ll find a use for. Sometimes the check out line is really slow but it’s still a positive visit overall. This location is very clean and very well organized and stocked.”
“Very nice store with every tool you can think of. On top of that they have different versions of the same tool depending on if you’re on a budget or if you want to spend more better quality/material.”
“Has everything you need for a wide variety of work. My go too place for bolts,screws,fittings, and all sorts of home automotive and heavy duty line of work. They beat homedepot and lowes and any other hardware store around. The best part is the workers actually know what you need and are willing to help..so thank you True Value served me well..”
“I give this business 5 stars! They didn't initially have the product I was looking for at their site, however it was in another sites location quite some distance from me and I ride public transit....u get the picture.At this juncture Mrs. Eppi Thong could of wished me luck and told me to have a nice day......however that's not what actually took place and I won't go into extreme detail but Mrs. Eppi Thong not only had the product I was looking for transfered to her site location in Santa Fe Springs but it was there in two business days at no out of pocket cost to me, which is a big deal I'm a new small business owner so every dollar counts. It left a high standard of excellent customer service and I only hope to have her skills and abilities in my working with other business owners as I venture out to represent my window cleaning business and the way I hope to deal with several others in the future. Great experience here, I will return in the future soley on my minimul interactions with Mrs. Eppi Thong.”
8AM - 6:30PM
5845 E Washington Blvd, Commerce“This is A Great Store! Doesn't look like much from the street (careful you don't miss it!), and it's not Huge inside. But they absolutely know the right stuff to stock. This recent trip I needed 3/4" drop-in concrete anchors. Not a common item. HD didn't have it. Not even Hilti stocked them. I should've came to this Ace Hardware 1st. Not the only time this location has surprised me. Only store better for heavy duty hardware are places like McFadden & Dale's which are few & far between. The place feels a little crampt, but that's ok as long as they keep stocking the right stuff. Found some good commercial sized fuses & hard to find brass fittings there as well. Chances are, LB Johnson's got what you're looking for!”
“Great place, and it has a lot of great stuff. Only bad thing is, when I was there they only had one register opened. And a long line. Great service, but they don't have a warranty on anything, Only exchange ! Within 10 days with receipt.”
“They were helpful and friendly to me when I went in the other day. I was in and out with exactly what I needed in 10 minutes, and the staff went above and beyond. Recommend!”
“Staff is consistently super helpful with locating products, problem solving, and suggesting alternatives. Whenever I go here, I feel empowered to get the thing done and it's thanks to staff!”