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June 2024 by Yiping Li
5 stars for Joseph, he is patiented and helpful.
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May 2024 by Samantha Bhuiyan
Not enough bankers to help out those that come in.
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April 2024 by Ganesh D
Not a customer friendly. We walked in at 3:30pm to open the account. The manager added us in the waitlist and said we will get a text message in about 45 mins. We never got any message so went in after 45 mins and the other manager at that time said he cannot help as bank is closing in 30 mins. We were with a kid and it’s so hard to do these things with kids. It gives me a feeling that they don’t want to work at all.
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January 2024 by Fred T.
Super rude teller as shown on the business card. Ants crawling on a banker's desk and she was chewing some sort of pungant gum that make annoying sounds. Branch manager is rude as well. Do not bank with Wells Fargo!
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December 2023 by Jeff Christensen
I come here once or twice a month, all the tellers are nice and the manager is great, he always checks on everyone waiting in line and is quick to help out the tellers if he needs to.
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November 2023 by CALVIN CHAO
Dear Mr. Henry Wells,I’ve been banking with Wells Fargo for over 2 decades, and also had great service. I’ve seen a lot of new faces lately and courtesy is not the culture this location believes in. My teller was rudeand walked off and refused to help me in a middle of a transaction, the manager had to finished the transaction.
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November 2023 by Jennis Jose
The ATM outside the bank only allows withdrawal of 20$ and 50$ billsWhy can't the ATM spit out 5s, 10s etc
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November 2023 by Calvin C.
Dear Mr. Henry Wells, I've been banking with Wells Fargo for over 2 decades, and also had great service. I've seen a lot of new faces lately and courtesy is not the culture this location believes in. My teller was rude and walked off and refused to help me in a middle of a transaction, the manager had to finished the transaction.
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October 2023 by Georgina Underwood
They do not pick up phone customer service horrible
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October 2023 by T Yama
I have being with Wells Fargo Bank for over 30 years including a bussiness account. I have never had any bad experience with this bank. I am concerned with bad reviews which are posted for this branch and other branches of this bank. I want to post my positive review to say that bankers at least this location are not as bad as it may appear from those bad reviews.Recently, I renewed my CD with Ms Annie Gu. She was highly professional and efficient. Previously I had equally good experience with the other banker at this branch. Also, tellers are all friendly and highly efficient.
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October 2023 by Xiuxian Chen
tellers and bankers not helping at all. A mail received from them suppose to have a provided envelope for me to send out the docs they required. Then I went to the bank to submit the docs. The banker asked me to mail it out again and again even though I was not doing any transaction but only submitting the docs they required. I said I could wait until they finish the customer they are dealing with rn. But still,ask me to mail it out myself because of their mistake.Nothingwrong with the envelope missing but the banker‘s attitude is rude. Not helping anything at all.
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October 2023 by Kaley C.
tellers and bankers not helping at all. A mail received from them suppose to have a provided envelope for me to send out the docs they required. Then I went to the bank to submit the docs. The banker asked me to mail it out again and again even though I was not doing any transaction but only submitting the docs they required. I said I could wait until they finish the customer they are dealing with rn. But still,ask me to mail it out myself because of their mistake. Nothingwrong with the envelope missing but the banker's attitude is rude. Not helping anything at all.
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October 2023 by Bilal sadaqat
Worst customer service.Very rude tellers.
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September 2023 by Marc Xenos
There is a reason why the reviews are as poor as they are. The service in this branch is absolutely terrible. It is worse than the DMV, hard to believe it is a for profit enterprise. if corporate is monitoring these reviews you need to make some major changes at this location.
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August 2023 by Yvonne M.
2 tellers working at a time. Long wait times. No merchant window. Kids running all over.