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March 2024 by Aayden S.
Very good prices on electronics and definitely the way to go for any upgrade or new equipment.
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February 2024 by Jon P.
i wanted to leave a review for Sean. he helped me pick out a TV and soundbar that go well together. he knows his stuff! and was very helpful and kind.
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January 2024 by Percy C.
In 2017, I purchased a 65" Samsung KS9800 for our living room. Sean was our salesman then and offered some really good advice for a TV based on our room size, technology bent, and budget. It was a great price from my recollection - the TV and extended warranty for less than the going sale price of all the local retailers. Fast-forward to now, our bedroom 32" Toshiba LED TV had a dying HDMI input so we went back to Video Only and who did I see again? Sean! But this time he was the store manager. I saw the new Samsung S90C and he gave my wife and I an informal tour. The price of the TV at the time was $2499, what Best Buy and Crutchfield and Amazon were selling it for. Sean said since we were repeat customers he could do better on the price. Out of respect for the process, let's say it was significant enough for my wife to say, "Um we should get that TV." Note to my married friends... my *wife* said this. With that I asked about extended warrantees and a wall mount. Let's just say it was A LOT less than the $400+ and $150+ cost of that *other* electronics retailer across town. We ended up buying the TV, extended warranty, wall mount AND a Yamaha RX-V4a surround receiver and TAX for nearly the sale price of the TV alone from that *other* electronics retailer across town. So the S90C is now in my living room and our "old" 65 tv? Let's just say out bedroom is now a mini-theater! Thanks again Sean and Video Only. I was NOT sorry! :)
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December 2023 by Hugh Westermeyer
Amazing prices and great service from the store employees. The TV I purchased was SIGNIFICANTLY less expensive here than at anyplace else in the area or online. They were helpful in the store and when I went back to exchange the wall mount I purchased, it was done quickly and with no problem. Sean was a great salesman.Highly recommended!
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December 2023 by Radhakrishnan Vamanachari
After listening to their "You will be sorry" radio ad multiple times, I went to VideoOnly, Dublin. I was pleasantly surprised by the selection of top rated TVs & Soundbars. When my TV died recently, I picked up an LG C3 TV & their price was lower than anywhere else (even during black friday). I also purchased a 5 year warranty at a lower cost. Nicholas was very professional & enthusiastic, communicated with me through email & made purchasing a TV at VideoOnly a pleasant experience. I even recycled my old TV for free. I am very glad to support a local merchant. Keep it up, VideoOnly! You guys are amazing.
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November 2023 by karen gonzales
I’ve seen this store for years but never shopped there. A friend purchased a TV recently and I asked about her experience. She highly recommended Video Only. So we dropped by to buy a Smart TV. Wow!! Are we glad we did. Jessie was outstanding with his experience, knowledge and friendliness. We’re extremely pleased with our purchase. Make sure and ask about their delivery/setup option. They made it so easy!! Thank you!
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November 2023 by Greg Roderick
Their staff is very knowledgeable about the many different types of televisions that they offer as well as the sound systems that enhance them. The prices here seem to be competitive to much larger stores nearby.
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October 2023 by Gregorio Reyes
I don't do store reviews. However, my experience with Video Only compels me to. I went to the Dublin location in August to ask about a particular Sony TV. The salesman, Jesse, let me know the particular model wasn't one they stocked but it could be special ordered. Out of curiosity I asked him about another model, the Sony XR77A95L. He gave me an amazing deal on a preorder which other stores can't even attempt. I went ahead and made the preorder. Fast forward some weeks, and a few phone calls to the store asking if there was a delivery update, and the TV finally released. Jesse called me the day of and I was able to pick it up at the Union City warehouse. They also gave me a really great deal on a fully articulating wall mount. The whole process was professional and smooth. Safe to say I will definitely be looking at Video Only first when I, or someone I know, am looking for a TV. Can't recommend them enough.
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October 2023 by Claudine R.
Customer service and value cannot be matched by any other store in the Bay Area. Staff were very responsive and extremely helpful. My husband is extremely happy with his new purchase and his entire experience with Video Only. Our new go-to when shopping for a TV. Will definitely let my family and friends know. HIGHLY RECOMMEND!!!
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August 2023 by Tom R.
I purchased a TV from Video Only in Dublin, CA. The delivery crew, Lito and Benja'min were excellent. They performed their work in a courteous manner, were polite and did not leave until I was familiar with all the TV could do. I'd highly recommend these two gentlemen.
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August 2023 by Amber W.
5 stars for Video Only and salesman Sean. My mom and I both went in for TVs. She needed one for a smaller bedroom and I needed a 65inch for my living room. I'd done some comparisons with Video Only, Best Buy and Costco. Video Only had the best prices by far. Even more impressive was that there was zero sales pressure and no attempt to upsale us on anything. In fact, when I asked about my current mount (from a previous 55 inch) he said he thought it would work, didn't try and get me to buy a new one. Thanks Video Only!
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July 2023 by Eddie W.
I had a great experience working with Lyle at Video Only in Dublin. This was my first time checking Video Only out. Lyle was very patient in answering my questions. There are many choices, Lyle helped me decide on a 65" Sony at a great price. I appreciate the straight forward approach.I was so impressed with Video Only, I bought a second TV at a great price. Video Only has a price matching deal that I benefited from. Lyle was great to work with. The day I picked up my TV, Lyle was off. Sean was great to work with on this day. These guys know what they are doing. I love the old school approach!! Thanks Lyle and. Sean!!
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July 2023 by Laurie S.
Shawn was excellent in enabling me to purchase a tv and sound bar. Great service, best I have ever received from an electronics store.
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June 2023 by Karin Anderson
Sean was great to work with! He helped get us two tvs and provided an awesome deal. He not only helped us pick out the two tvs, but he also guided us on why wall mount and sound bar to get. We needed to pick up the TVs by Saturday and they were available on Friday. The warranty package is worth getting. Sean was wonderful to work with, go see him! He’s the best! Thank you
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May 2023 by Mike H.
Well after looking at reviews of Video Only compared to Best Buy I made the ~ 20 mile trip to Dublin. I was met there by Shawn a sales associate. He answered all my questions, and gave me a great deal on a TV. I am so glad that I made the trip to Video Only! Not only a great price, but also a great selection of TVs. Shawn also recommended an installer to wall mount the TV. Brandon and his associate were courteous, professional, and kept the area cleaner than it was before they arrived at my home. Yes I know it sounds corny, but you will be sorry if you don't go to Video Only.
