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March 2024 by 廖彥欽
The clerk is very enthusiastic
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February 2024 by Garima K
It’s about the people and the place only. Been a regular here and Cristal at hair station is amazing.
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February 2024 by Jax
Stock is okay. Employees need to be trained on customer service it seems. Did curbside pickup today, when the employee walked up to my car I didn’t hear her ask for my ID and when she repeated herself she was pretty snappy. Not a huge deal. Just very cold feeling even in the way she left. I don’t get it. Being friendly isn’t hard.
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January 2024 by SALIMA DJEDDOU
I want there to see if they have some stuff for me,i looked all the store ,i was late to pickup my son and i went out the store in rush.The cashier girl looked very bad at me suspicious behavior even the guy of fragrances was rude and bad to me. I will never go to this brand store,better to go SEPHORA they have a good service and friendly.
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January 2024 by Vineetha Appidi
The worst Ulta!1: I purchased a Dyson Airwrap from this store, and initially, they stated it had a 90-day return policy. Feeling it was expensive for what it was, I attempted to return it within 90 days. However, they then revealed that only store credit was possible, and a refund to my card was not an option. Liars!2: The Dyson Airwrap they sold to me turned out to be defective; it completely stopped working after only two uses. A $650 tool malfunctioning after just two uses is unacceptable. I suspect they were aware of the issue, as they initially claimed there were no Dyson Airwraps available, only to later say there was one and sold it to me which just stopped working.
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January 2024 by Sarah Hallam
Went here to browse and buy one specific item. I asked if the item was in stock, and when it wasn’t I said I’d order it online. The employee then kept talking for at least twenty minutes straight without taking a break, and repeatedly pointed out skin issues that I have. We so far as to say I should see a dermatologist (I already do).I left without even buying the things I wanted to get because I felt so self conscious after being picked apart and cornered like that when I hadn’t even asked for ANY input.Then when I went to order what I wanted online later, the website wasn’t even working.
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October 2023 by Claudia B.
Great stock and variety, but the pushing at the cashier for the credit card from the manager was unpleasant, one more lady followed me through out my entire visit asking me " is everything ok" and to be honest it feels like she was checking for shoplifters hahahaha, and there was one makeup artist that give advice that was sooooo over exaggerated giving such a strange anime/cartoon happy compliments that to be honest I feel like in the barbie movie...Just strange customer service at the Dublin location :/
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October 2023 by Donald Jenkins
Don't shop here but my wife loves the place...customer service and prices.
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August 2023 by Sushmitha P
This is located in the same complex as regal and I always go in and check it out as they have good selections.
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July 2023 by Zara A
I had an amazing experience with Mireya for my brow lamination and waxing! She did a fantastic job, and I highly recommend her services. My brows have never looked better!
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June 2023 by Shwetha Guru
No staff to assist you. Very poorly stocked store and questions on products not answered. Staff not knowledgeable about products. Even though they appeared to be short staffed, I did find a couple of employees chatting away and not assisting waiting customers.
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June 2023 by P K.
I had a bad experience with ULTA today. I scheduled an online appointment at the Gateway location in Austin, Tx. When I got there, the store was temporarily closed for remodeling and had been for 2 weeks - their online system allowed me to make an appointment even though they were closed! Fortunately another location could take me in pretty quick, however I failed to ask what the only stylist at the other location what she charged - originally I was scheduled at Gateway location for $45 and I left the other location with a $67 haircut. The stylist was very pleasant but not worth $67 haircut. When I checked out, I wanted to pay cash, but they told me I could only use cash because they didn't have change! I had to use my credit card when I didn't want to. After that experience, not sure that I'll go back.
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June 2023 by Sara
Helena and Emma were the most helpful when it came to my questions and concerns ! Came here a couple times and they are my favorites. Love coming here :)
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June 2023 by Carleen L.
Today is my daughters ball and she got her hair done by Tina at Ulta Beaut. she looks so beautiful. Vionny did a wonderful job on her make up. My daughter feel like amazing. We will definitely back.
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May 2023 by Vineetha wd
Liars! Do not believe the folks by their words. They lied about the return policy sounding all sincere! I was lied and now I am stuck with their store credit instead of a refund to my card. Very unprofessional of you Ulta!