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June 2023 by Yerp X.
Last night I went to Safeway and my cart suddenly stopped at the exit door hitting me violently in my breasts. I don't know why it stopped, because I went through the register with my purchase. This caused me harm and injury. Today, my entire entire left Breast is sore today from the Safeway cart slamming into my breasts!! I am fed up with Safeway!!locking up the carts at the exit door is a asinine way of controlling crime. My cart went through the register and i was not stealing anything!!! Years ago in my neighborhood we had a grocery store that had "Conveyer" belts. The "baggers" at the registers would put your Groceries in a crate and give you a ticket to get your groceries from the crate when you pull up to the belt. If Safeway is going to lock your carts at the exit door and in the parking lot far away from your vehicle, then they need a system to get your groceries to you vehicle and STOP having the shopping cart ATTACK YOU AT THE DOOR AND Causing YOU INJURY! I stopped shopping at the Safeway store on Dublin West side for this reason. I got tired of my cart suddenly stopping in the parking lot leaving me stuck sometimes in the rain in the middle of the parking lot with groceries I had to carry by hand to my car! Now Safeway at east side at Tassajara is doing the same. I am done with shopping at Safeway Stores. I may have to run to the store to get something that i can carry in my hand but my money will not be spent at Safeway when I can get the same groceries at other stores that are friendly and customer service is not causing the customers harm at the expense of saving the store money. I am 71 years old and having to carry groceries from the exit door or stuck in the parking lot far away from my vehicle is NOT what i am going to do!SAFEWAY HAS NEVER BEEN TOO BRIGHT WITH its CUSTOMERS SERVICES (other bad experience with Safeway Stores) AND THE STAFF IS VERY UNHAPPY TOO!I am much happier shopping and NEVER had any problems with shopping at the other local stores -Lucky's, Sprouts and Best -COSTCO Stores.
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April 2023 by Cynthia Villegas
Great service and knowledgeable friendly staff.
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February 2023 by JJ WBC
Gladly accepted my Good RX card and the pharmacist verified I was getting the best discount possible.
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March 2022 by Melody Evenson
Thank you for providing a way to support the Ukrainian people when we purchase groceries at your store. It’s surreal to think that while I am going about my daily activities, filling up my grocery cart, there are good people whose homeland is being destroyed by a madman and his armies. And all we can do is pray and send money to help. Seeing this gesture at the check stand made me feel a little less hopeless.
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December 2021 by Devki P.
This pharmacy is great! Super quick and very responsive! Yes, there is sometimes a wait but there's a wait everywhere. The pharmacist knows what he's doing and walks you through your medication and answers any questions.
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July 2021 by Devki Patel
Fast and reliable!
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February 2021 by MarQuita Irving
Good quality food, fresh veggies and breads.
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January 2021 by Lisa C.
Have made this pharmacy my one and only. Very capable staff, polite, and usually not crowded. The pharmacist is thorough and helpful. Glad to have found this place.
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November 2020 by Corrin Wnuk-Franchino
This has to be the worst Safeway I have ever been to! I’ve had multiple incidences of having to return expired goods. And I’m not talking about a day or two I’m talking weeks and more. I returned a bag of cat treats that I bought a week prior and they expired December 2019!! When I went to go return them, I found another bag on the shelf that expired April 2019! A week or two prior to that I had had a package of lunchmeat in my basket when I got to the checkout counter I real
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October 2020 by Aaron Ghiringhelli
This is the worst Safeway in the Tri Valley. They ignore online orders and when they do deliver they had multiple missing items. The "customer service " is never available for calls to find out why my order was not delivered.
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April 2020 by Malby Toast
Haven't filled there in at least 17 years, but Jim was the best. Also his rx tech was a riot! I'm sure staff has changed over the years.
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April 2020 by CLP
Yes, I sadly have to agree with the other posters. This Safeway Pharmacy is not timely with prescriptions. They are better if we give them a day or two to fill them. Also, it's best to call first to verify that the prescription is ready. If you're old and/or disabled, picking up prescriptions is a hardship, especially since you have to walk (or hobble) across the entire store to the back, just to discover your prescription isn't ready! You either have to wait, and the pharmacy has no chairs for people to sit, or go back on another occasion. Not much thought is given to the point that this is a service for sick people. Then we have to deal with insurance and other rules, like you can't get some medications released until 30 days have passed. The whole thing is chaotic and certainly not for the convenience of people, let alone sick people. I try to be understanding, but I’d like to see this Safeway Pharmacy recognize and resolve this problem ... at least show some progress. Figure out what your problem is and come up with a solution, please.
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March 2020 by Dan Terry
I have used them for almost 20 years and never a problem. Great service, very accurate, professional. They have do deal with a lot of very rude customers.
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January 2020 by Mary L.
This pharmacy is definitely one slowest pharmacies. It's not a busy pharmacy for a reason..because the service is slow and rude. If you ever need to call, you are placed on hold for a long time. That or they will get back on the phone after claiming that they were researching something that they do not have that medication. I guess their stock isn't that big because they simply do not have that many patients. I am looking forward to switching back to the Pleasanton Safeway on Bernal.
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September 2019 by Harmeet Sekhon
Worst experience ever . They are soo rude and annoying all the time . Every month I have issues with my pick up my medicane never ready on the time . When I ask for it and they says we dnt have it ready for you come tomorrow then I have to explain its urgent and I can’t skip my medicane and then this lady works their give you attitude look and reply rudely says pick up around 7 pm we dnt have it right now .