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June 2024 by Jesus Alonso
Good service
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March 2024 by S Amador
That store employees lying to us hiding food under counter and they actually stole $100 that was supposed to be credited to my account now I went with Verizon they have a better deals........
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February 2024 by Nene N.
Dublin has gone down. There are 4 Latino females at the front and it takes all 4 to do one thing. There is no urgency to help customers because were just ornaments standing here. This store didn't use to be like this.
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January 2024 by Allen Azizi
I went to Dublin CA store, the service is so great. I have been with Metro for the past 15 years. I switched my phones from Apple to different phones and they helped me delightfully. Emanuel the employee deserves to get credit for his excellent customer service!Much obligedP
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October 2023 by Anasofia Vasquez
Bad super bad they did not help us with nothing
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September 2023 by Jim Martin
Always the best.
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September 2023 by D. H.
SCAMMERS! I bought a new iPhone and activated on a new plan with the promise of a $300 rebate. One of the requirements to receive the rebate was to keep the line active for at least 3 months on a certain plan. 3 months go by, no rebate, and now I get the run around when I go in store or speak with anyone over the phone. At first, there was supposedly no rebate program. And now I am told that the rebate was only for the $40 per month plan and not the $60 per month plan that I was told to sign up for. I'm not sure who benefited from scamming me, but I truly feel it was the salesperson in store. I am very disappointed as we have been loyal customers to this company. Do not recommend.
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July 2023 by Annette Lori Lopez
Quick service no wait
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July 2023 by Remy Montoya
Super friendly staff 10 ✌?
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July 2023 by Alfredo Rocha
Excellent attention
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May 2023 by Estevan Solorio
Elliott & Juan were very helpful with helping me setting me up with a new phone. I'm happy with the phone. Thank you
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February 2023 by Maryssa B.
I called and spoke with Marisa, she was so helpful and ready for me when I came in. I appreciate her and the other associate who were patient with me and helped me recover my account and set up my new iPhone. As I waited in the store for a long time (due to my account locked out) I saw Marisa greet and help many customers and was kind and helpful. I'd recommend this store and location and anyone calling or visiting to speak with her.
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November 2022 by Sean Matheny
I went in to upgrade my phone to one of the models that TMobile has been sending me info on, well they got me I was going to to buy/upgrade. I went into the store to be told that metro(mind you it's by T-Mobile and I get constant T-Mobile adds ect) doesn't carry those phone and cannot order them. I asked about the whole TMobile thing and I was told they were separate. Not really sure how that works, but I was told to go buy the phone from best buy and then come back and hook it up....
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October 2022 by Tammy Davidson
Manager was very helpful providing me with information. he was unable to resolve my problem.I've been to metro PCs by T-Mobile, and geo T-Mobile stores with just information and rabbit trails. Issue not resolved, still chasing rabbits after two days of running around and getting the run around.Very friendly staff, store clean and organized, Good phone selection available.
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August 2022 by Tam Davidson
Manager was very helpful providing me with information. he was unable to resolve my problem.I've been to metro PCs by T-Mobile, and geo T-Mobile stores with just information and rabbit trails. Issue not resolved, still chasing rabbits after two days of running around and getting the run around.Very friendly staff, store clean and organized, Good phone selection available.