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June 2024 by Joe Martinez (Joe and Leslie)
Gina is the best. She has helped us pick, order, and install countless seats over the years. Her YouTube videos are also super helpful.
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June 2024 by Ching-Jung Chang
This place is such a gem!
After the Baby R’Us and Nordstrom closed, it was really difficult to check out many baby gears in person before making such big purchase. This place offers in person consultation appointments so one can ask questions and try out the feel of car seats and strollers. This is rare in today’s market as retail stores are fighting to stay open.
Gina and Bryan are both super nice and knowledgeable. They also have their own YouTube channel, which I also recommend! Gina, the YouTube host made a good point about keeping up with the available products on the market even if they do not sell it themselves. This really helps me feel good about them knowing all the pros and cons of what makes a product worth it’s value. For example, they do not sell Graco car seats, but they discuss the Geaco car seats on their YouTube channel so one came make informed choice on comparing their products to the popular options on the market.
My husband and I have purchased our infant carrier, stroller, high chair, and convertible car seat from them thus far with our first born. I will continue to go back to them for my baby needs and recommend them to anyone I know!!! Thumbs up!
P.s. Gina is a certified car seat technician. She will offer to install your purchased car seat if you can check in with her ahead of time with availability.
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June 2024 by Mikhail Zhidko
They don’t let you see strollers without paying a deposit. Useless store. Rude stuff
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June 2024 by Jill Stangeland
we went in there to look at the stroller options, they were so helpful that I went back 6 months later and purchased the stroller that my daughter wanted. They were nice and very helpful.
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June 2024 by Kate Lloyd
Thank you for being patient with my endless questions! And thank you for sharing your knowledge and experience to help us find the right jogger, stroller, and car seat for our family.
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June 2024 by Elouise Jadhav
I love coming to Destination Baby & Kids, Bryan and Gina are always very helpful when it comes to questions about products, brands, and inventory. We've bought two strollers, two carseats, and many many clothes and accessories from them.
This is the only independent baby store in the tri-valley area and they have an incredible selection of top brands. Strollers and carseats are a big investment so along with your own research, Destination Baby has a Youtube channel where they have demonstration and comparison videos. If you'd like to see them in store they have appointments so you can reserve adequate time to view your choices and ask questions. This is a great time to see how heavy that new stroller is going to be carrying it in and out of your car, how comfortable the carseat fabric is going to be, etc.
At first I was hesitant to book because they require a deposit to reserve an appointment to see any strollers or carseats in the store. Why pay if you can see stuff at a big box store for free? It ensures you get 1-1 attention without other customers interrupting and Bryan and Gina are super informative on the current trends, issues with certain models/brands, and have almost every feature and spec memorized on the products I had asked about. Their time and expertise is worth a $30-50 deposit to find the perfect fit for your family, it's non-refundable but applicable towards your purchase.
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May 2024 by Jessica Fong
Great inventory of everything baby from cribs and clothing, to toys and car seats, they have almost everything you need. Also, Bryan and Gina have excellent customer service skills, they’re experts in what they do and are more than happy to assist their customers! It’s so helpful to be able to see the car seats in person and talk to Gina about all the different options available! Best baby store in the Bay Area, and well worth the drive if you don’t live locally in the East Bay.
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April 2024 by Andrew Lee
Gina and staff were super friendly and knowledgeable. Helped us with our double stroller and we even ended up getting a new car seat.
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April 2024 by Stephanie Ontiveros
Customer experience is top notch! I needed to add additional items to an order I had just placed. I sent an email to customer care and within minutes I received a response and my request was fulfilled! Great job!
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April 2024 by Sylvia L.
We bought both of our strollers (Uppababy Vista and Bugaboo Butterfly) from DB&K and we cannot say enough great things about Gina and Bryan! Gina and Bryan are both very friendly, patient and knowledgeable. The store doesn't just sell a lot of baby items but also a lot of toys and games for toddlers too. As a mom of a toddler and infant, even my 3 year old loves coming to the store! We brought our 3 year old to DB&K for the first time to pick out a gift for his new baby brother and there was just so many items to choose from. I highly recommend DB&K for all families :)
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April 2024 by Maritza R.
Had amazing service the demo presentation was so helpful and made it easier to pick out the stroller that best fit us
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March 2024 by Livia Anderson
I had been researching the Nuna Mixx Next Stroller & Pipa Rx Car seat for some time now and I seen they had it in stock here at Destination Baby & Kids . I called to place it on hold for pick up and spoke with Bryan. He was very easy to speak to and informative and made both purchasing and pick up a BREEZE ! I absolutely love this travel system and appreciate the help I received from Bryan ! I would definitely return
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March 2024 by Breann H.
very good and happy with our carset we got . thank you for everything you guys do to keep your customers happy
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February 2024 by Sarah Dodd
I am so happy that I got to visit this store and see the highchair that I was hoping to get in person, instead of just online. The man was very kind working there and gave us lots of information on the highchair. They did not have it in stock, but he ordered it and it was delivered to our house three days later. Highly recommend this place!
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January 2024 by Melissa W.
This store is amazing! It's got everything you need and on display which is super helpful. I came in looking for an infant stroller and found one that was reasonably priced and had the functions I was looking for in a car seat. Will be coming back for more!