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November 2023 by Michael Mertes
I go out of my way to bring my BMW here and only here for many years. Dave is friendly and communicative. They always do amazing work for great price. They are also very quick to diagnose and fix any issues. Needless to say, I’ll be coming back whenever I have an issue.
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November 2023 by Michael M.
I go out of my way to bring my BMW here and only here for many years. Dave is friendly and communicative. They always do amazing work for great price. They are also very quick to diagnose and fix any issues. Needless to say, I'll be coming back whenever I have an issue.
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October 2023 by Chris Ross
I have been going here since 2013. Dave is as fair, honest and good as a mechanic can be. ✌️
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October 2023 by Laura R.
I've been taking my cars to John's European for over 20 years and I wouldn't take my car anywhere else. They are awesome! Honest, knowledgeable, reasonable, professional, friendly and do excellent work. They always make sure my car is safe to drive and never overcharge for anything. I definitely recommend this place for honest, professional work. Thank you Dave and team for your friendship and for keeping me safe on the road!
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August 2023 by Zac Rule
I've been bringing multiple BMWs to John's European for over 15 years now since moving to Pleasanton. I've always received top notch service at a fraction of the cost of the dealer. I've also appreciated that they are quick to point out when potential work may be covered by the various levels of BMW warranty avoiding unnecessary charges. Highly recommend John's European and good people too.Services: General repairs & maintenance
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July 2023 by Munawar Fatima K.
Thank you Mr Dave and team for the awesome service, and timely getting my car fixed, this an amazing hidden gem, and very professional and very helpful Auto service staff.
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July 2023 by Ben B.
I have used John's European for years. Even though I moved a little further away. I continue to have my vehicles worked on here. Dave always communicates good with me in regards to what is needed, recommended and suggested. It's a nice feeling knowing I have someone I can trust when it comes to something I know little to nothing about. I have recommended John's to countless friends and family and I will continue to.
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July 2023 by Angela L.
This place is awesome! I recently moved to the area and needed a place to bring my older VW Tiguan. I had an issue with my steering wheel controls not working. Dave took the time to check on a recall and I was able to get it fixed. Really appreciate the extra effort would highly recommend this place!
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April 2023 by James R.
I cannot say enough about the professional care Dave and his team always give me at John's. I have taken my BMW in twice for issues and both times they discovered small issues with the car, and we're able to solve the issue but did not charge me for the service. This is the kind of service that instills trust, and also makes you want to come back when you have a serious problem. I cannot recommend them higher. If you want someone to trust with your European car, by all means make sure you check out John's European Auto Service.
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March 2023 by Vanessa G Arroyo
I just moved to the area a few months ago. Unfortunately my BMW 328i fully stopped on me as I was getting home. I gave John’s European a call based on their amazing reviews. I spoke with Dave, he was extremely friendly made me feel confident I’d find out what was wrong with it soon. I had my car towed in. Sure enough a few hours later he called me with a very reasonable price and got right to work. When I pick up my car I couldn’t believe that it was better then expected. I had been having issues with one of my windows, sometimes it would open and sometimes it wouldn’t well now it’s fully working all the time. I’m beyond happy with his work, these reviews don’t lie. I will be back since he even reminded me my oil change and breaks will need work soon before I left.
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November 2022 by Sydney Clark
John’s always does a great job, never over charges you, and works in a timely manner. I haven’t found another auto service center like John’s. They’ve taken care of everything I’ve needed with my old BMW and now my Range Rover. I still bring my car here even though I don’t live in the area any more.
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November 2022 by Jason Guan
excellent service, Dave is a very honest and knowledgeable owner, defiantly will do the service here againServices: General repairs & maintenance
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August 2022 by RM T.
Dave took care of my van from beginning to driving it out of the shop. Best recommendation from a neighbor and I'm very happy. My husband is the happiest and claimed it as a work van. I would come back for sure. Thank you, Dave!
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July 2022 by Lisa R.
These reviews are fake. This place is a rip off! They overcharge for service and 30 minutes after picking up your car that was supposedly fixed ends up with even bigger problems. When I called them to tell them they acted puzzled. No attention to detail, didn't even drive the car before releasing it. O stars. WAist of time and $$$$$.
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May 2022 by Rocky P.
For those who have a European car and are too afraid to take it to the dealership because your expecting an outrageous bill, I welcome you to John's European auto and his amazing team. Every time I come here I run into Dave; he seems like the man in charge. My family and I have been taking our cars here for years but today I had to give a shout-out to let's others know how painless they make it for us. My GL has been acting up as of late because it's getting older. Recently had the front air rides replaced for $1,800 when the dealership quoted me over $3000 and they use the same parts. The rear ones I had done by a relative in San Jose who charged me $2500 and it took a week. I dropped it off to Dave and within a few hours I got a call with the quote. (He wanted to check to make sure) Got the car back in two days now it drives like a dream. Just today had to tow the car back because it wouldn't start. Called Dave and he had a spot in back for me saved for the tow truck to put it there. Within 3 hours I get a call with the problem and quote, the car will be ready by tomorrow. The great customer service and fast turnaround is what keeps me coming back. None of that run around stuff and extra fees here, they're straight to the point.
