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August 2024 by Karen Templeman
Wonderful experience at the Dublin, California Ethan Allen furniture store.They know the meaning of customer service. Our team was knowledgeable, friendly and most helpful. They will definitely see me again. Thank you for excellent service.
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June 2024 by Rosemary Garrick
Morgan Tsai
From start to finish and with every little detail in between, Morgan Tsai, is the very best Ethan Allen designer my husband, and I have the pleasure of working with during our 30 year relationship with Ethan Allen.
If you’re ever in Dublin, California, shopping, do yourself a favor and drop by the Ethan Allen show room, and ask for Morgan Tsai, you won’t be disappointed. She’s a creative, experienced, and talented, professional designer, and she has the patience of a Saint, all while making your project dreams come true.
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April 2024 by Alex Yampolsky
Thanks Marianne Arons for helping us pick such a fabulous sofa and ottoman! We couldn’t have done it without your help. We’re so excited for it to arrive and know it’s going to be absolutely perfect in our living room. Thanks for taking the time to work with us and pick our the best fabrics and leather. It was a joy to work with you and we’ll definitely be back.
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March 2024 by Lay Turnbow
We purchased a bench from Ethan Allen with a material covering. The bench in the store looked great, but we wanted a different fabric, so we placed an order with another style of fabric. Once it was made and received, we could see a seam one third of the way across the bench that really stood out when standing on the right side. Upon closer look we could see a faint seam two thirds of the way across, but it was as not noticeable. When standing on the left side neither seam was that noticeable. When we told Ethan Allen about the seam we were told it is normal to have the seam stand out, based on how the material was lined up and sewn. One of the sales representatives said that the quality is expected with the price it was sold for. We were told to move the bench to the other side of the table so it wouldn’t be as noticeable. Ethan Allen would not fix the fabric nor replace the bench. We thought Ethan Allen sold high quality furniture, it is very disappointing.
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December 2023 by meihui lin
Morgen is a professional, patient designer who understands the needs of her clients. She helped me make the living room more comfortable and spacious. The furniture, carpets, and lighting she chose for us were all very elegant and comfortable. We like it very much. Thank you Morgen
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October 2023 by Olivia Gayton
Wonderful Interior Designer!We have a new home and had no clue where to start. Morgan TSAI, from Dublin, has been outstanding from the initial first zoom call, fun 3D room design process and customer support. She made everything simple, clear, and stress free. Morgan gave us a beautiful design that we would never have thought of ourselves. My daughter and I are very delighted and can’t wait for our next project!
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October 2023 by Jill Hornbeck
Excellent service. Fantastic designers and a wonderful showroom manager....now to the furniture, quality, beauty and diversity!
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October 2023 by Thomas Cayton
I cannot believe Ethan Allen is following Sears Roebuck in their demise, noting they were great companies in their time. We have solely purchased our furniture from Ethan Allen in the past because all the furniture was built so well. My wife decided it was time to replace a kitchen table after 25 years of use, even though I didn't want to buy something different because it was completely functional.She purchased a table from Ethan Allen and in less than three years, the table top started to peel. We engaged the store, and they told us it was due to abuse. Three years of washing with water is abuse? I do not blame the store, rather I believe Ethan Allen is struggling as a company and they no longer warranty their product as they are now focused on cost cutting. I am really sad to see what is happening, and caution those of you to be careful when making a purchase from Ethan Allen going forward.Finally, we didn't even look at all the negative reviews here and on yelp, as we trusted Ethan Allen. Do your research well before you proceed with Ethan Allen going forward.
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September 2023 by Ravi Malhotra
Timeless Classics. Awesome experience, selection and quality!
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August 2023 by Eunice Baluyot
Great customer service and high quality furniture
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August 2023 by Melanie Fortes
Thank you to our designer, Victoria in Ethan Allen Dublin for your assistance!
Everything went smoothly and was always communicated with when it came to our delivery date, time, and when payments were due.
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August 2023 by Shumei W
We ordered our pieces on 9/10/22. Told multiple times we would have it before Xmas. We still don’t yet have all of our pieces. We’re waiting on two chairs still after they delayed it twice already. They said they would let us know the week of 12/19 and scheduler said she would call me since it’s now passed that time. They don’t know where our pieces are and told me again I would need to wait another two weeks after they arrive. No updates just a lot of waiting and they don’t allow you to cancel even though they did not meet the said time frames. Terrible customer service. Don’t shop here. There are other brands out there food quality and no bs.
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July 2023 by Dianne Moralez
MORGAN TSAI WAS VERY FOCUSED ON OUR INTERIORS. SHE HELPED US CHOOSE LOVELY & COORDINATED INTERIORS EVERY STEP OF THE WAY! MORGAN HAS A GREAT "EYE" FOR DESIGN & IS EASY TO WORK WITH. EVERY RECOMMENDATION TURNED OUT PERFECTLY FOR OUR NEW HOME. SHE'S VERY PROFESSIONAL AND LOTS OF FUN TO WORK WITH!DIANNE MORALEZ
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June 2023 by Melanie Rojas
Thank you to our designer, Victoria in Ethan Allen Dublin for your assistance!Everything went smoothly and was always communicated with when it came to our delivery date, time, and when payments were due.
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June 2023 by Susan M.
We have purchased a number of considerably expensive items from Ethan Allen. This last purchase was a couch and two recliners. There is a problem with one of the recliners and we have run into brick walls getting the issue resolved. It has been months and we are getting NO RESPONSE. I am so disappointed and frustrated with Ethan Allen. We always thought of them as a higher end store but now realize that they are not interested in customer service AT ALL and we will NEVER purchase from them again. Eric or Nick... you are useless!
