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October 2023 by JjuneYong
I had wonderful experience thanks to the superb customer service by Stephany. She was so excited to help me to choose my dress, and after I chose mine she literally jumped in excitement for me. The store requires $35 fee for the reservation, but it goes toward my final payment(which mean I paid nothing for trying on numerous dresses). Honestly I wish my dress was more expensive to reciprocate for her exceptional service.We had such a lovely time with her.I strongly recommend here for anyone getting married in bay area.
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August 2023 by Cinda Williams
Katie the owner was such a great help throughout my whole experience, i found my wedding dress the first day i went in just to look and ended up finding my dream wedding dress , she was super helpful and made sure i had the best experience. I appreciate her so much and i can’t wait to go back to get my alterations and my last fitting . Thanks for everything i am a happy bride .
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August 2023 by Brittany Ewan
Blossoms is AMAZING!! Such a beautiful store!!Stephanie is the most amazing consultant!! She is so beyond sweet and caring and so very helpful!!Thank you for helping me find my dream wedding dress Steph!!!
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August 2023 by Katelyn Borden
Katie, who helped with the appointment was fantastic and made me feel comfortable? This bridal appointment was more to get an idea what works best and what I’d like in a future wedding dress, I’d recommend going there even if you don’t get a dress that exact day the appointment is??
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August 2023 by Angelica
I really enjoyed my dressing shopping experience here. Stephanie was wonderful to work with and was a great bridal dress consultant. She asked me questions and really catered to my opinions of styles of what I like or don't like. She showed me some great styles that complimented my body very well. I was also introduced to the owner, Katie. She was really nice and made sure we were having a great shopping experience. They had a wide variety of dresses and styles to choose from. Overall, I really enjoyed shopping here and I think the customer service was extraordinary!
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August 2023 by Jennifer B.
I have only left a few Yelp reviews in my life but I can't ignore this one. We just began our search for homecoming dresses for my daughters senior year and she was so excited. We called Blossoms and there was no answer and I received an automated text. Which is totally fine. They provided a link to make the required appointment but it lead us to "world of dresses" and no appointment option. I asked where the appointment button was and received a short reply. Gave up. Then today I messaged the number and asked if they have a good selection of homecoming dresses and received another short, and what I consider to be rude, reply.Come to find out, she didn't send me the correct link for appointments. Forgot the "s" on Blossoms. But second, where is the customer service? When I asked amount homecoming dresses, I received "we don't really pay much attention to homecoming", A more professional reply would be something like "I'm sorry, we do not stock a lot of homecoming dresses. We focus more on weddings and prom". Or whatever! Because of this, I will never step foot in this store. Unbelievably unprofessional.
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August 2023 by kayla Longacre
I will say, the customer service, and attention to detail was beyond any other boutique. I had to find a dress for my daughter’s big event since the one we ordered from a different company was arriving later than expected. Long story short, we found the PERFECT dress, altered it all within 2 days! Not to mention, not once did my daughter felt rushed despite that she came in on a day that was closed, but she even felt so comfortable to ask her anything at all. She made her feel like a princess since the moment she walked in. Not only did we found a dress, but we found a place that will forever be our special “go to” shop when she gets married one day, and for all the women in my family. No words to thank you!!!
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August 2023 by Neelab Akbar
I found my wedding dress here with the help of Katie and I couldn’t have been happier finding a dress of my liking 3 weeks before my wedding. She was able to organize my alterations and everything! They have the most beautiful pieces. A variety of styles since I was mostly looking for something modest. My mom and cousin bought their evening dresses from here too! Very great service! Easy to book with just a phone call.
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August 2023 by Rachel Carey
The worst customer service. Ordered my wedding dress with an additional item from the manufacturer. The dress was ordered & picked up. But they did not order the additional item, the owner Katie told me every lie in the book and even sent me someone else's order. Now less than a month before my wedding I finally have it all and am rushing to get alterations done. (I ordered everything more than 8 months before the wedding and was told it would be in my hands in less than 6 months).
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July 2023 by Gabrielle R.
I was losing hope in finding THE wedding dress after going to two other places and striking out pretty hard. They didn't have anything close to what I was looking for and the dresses I liked best felt like I was just forcing myself to settle.We arrived at our appt time and I was helped by two ladies. I explained what kind of dress I was looking for and she went to work (unfortunately, I found out she no longer works here). The second woman also reassured me we would never go above my budget and they were true to that. The first few dresses fit with what I asked for, but weren't it. I opted to try them on a couple more times to convince myself when I noticed a dress on the mannequin. I pointed to it and told the younger lady I loved the top of the dress, just wasn't crazy about the rest. She then brought out THE dress. I instantly knew it was IT and the 2nd woman who helped us made me feel like I was on Say Yes To The Dress when she had my family form a circle all around me and she asked the question. After I said yes, they all cheered around me holding signs. It really made it such a memorable & fun experience. Now, my only complaints about this appt were about the measurements and the estimate that was given to us. The measurements were taken over my clothes and not even close to my body so I felt they couldn't be accurate since I'm very petite. We also asked if they had any idea how much alterations would cost with the train and everything else and they gave us an estimate of around $600.The worst part of my experience at Blossoms happened at my first fitting. For one thing, they're constantly overbooked because they don't give enough time per appt. And finally, I found out that that they had ordered the wrong dress and it was also much too big. The dress apparently came in two styles, ivory (nude) and ivory (ivory). I was supposed to get the ivory (nude), which had a slightly sheer-look to it, but they had ordered the ivory (ivory). Luckily, my sister had taken several pictures, which we used to prove this dress was not the same as the dress I tried on and fell in love with. The owner rush ordered the correct dress for me in two sizes down, admitting the dress looked much bigger than it needed to be. However, it took a while for her to admit fault and get to that point of reordering the correct dress (she spent a lot of time silently looking at the computer comparing the dress online even though you can't argue with those pictures). It was a bit disappointing that they didn't immediately acknowledge their fault and correct it when this happened and instead I felt I had to prove this was the wrong dress.Finally, when the correct dress arrived, at my "first" alterations fitting, the owner did my fitting because the seamstress was busy with someone else, which was not really what I expected. Finally, the seamstress finished my appointment and I was quoted around $700 for all the alterations, excluding the train. To alter the train alone would apparently cost around $600. You can imagine my disappointment after believing that I could've had it all done for $600 and couldn't afford to have it done. This pretty much meant I wouldn't be able to dance in the dress as I had hoped to, but I was okay with keeping the train since it was so beautiful.At my next fitting, we encountered the same scene with their overbooking of appointments and they didn't have the a fitting room available. The seamstress was also working with someone else. We noticed some broken parts of the dress and also some awkward parts of the alteration. Not a huge deal, but not what anyone wants to have with their wedding dress.At my next appointment, which supposed to be my final one, the dress fit perfectly, but it looked dirty to me with what looked like yellowish blotches. The owner assured me it was chalk and they would have it dry cleaned for me. Ultimately, my dress was perfect and exactly what I was looking for. I loved the experience I had at my first appointment and am so
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June 2023 by Alexia Longacre
IN LOVE WITH THE DRESS I FOUND! I definitely recommend coming here for an occasion and they have lots of dresses! Their dresses come in many styles and you’ll have fun trying on all the different kinds of dresses that will make you have fun and feel like a princess in every dress.
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June 2023 by Elizabeth Song
Such great service ! Katie and my bridal stylist were the nicest, sweetest people who were able to pinpoint my exact style. They’re super helpful in helping you narrow down your choices and find your dream wedding dress. Definitely recommend!
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June 2023 by Annette Thomas
I just placed the order for my wedding dress here. Katie is such a sweet and lovely owner. She was so accommodating of all the requests I had for my wedding dress search and gave us a truly wonderful experience finding our perfect dress. I found the dress I wanted in another store, however I had to come back to Katy to place the order since I felt a very personal touch to her approach. She has a lovely collection, great contacts and was able to secure my dress directly from the designer as it was the last available piece in inventory. I'm eager to get my hands on the dress in a few weeks. Hoping to do my alterations and accessories from here as well.Thanks Awesome Blossom Bridals.
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June 2023 by Elizabeth M. Archuleta-Rangel
I tried on multiple dresses at different boutiques and each time I had tried on my wedding dress at other locations but I didn’t feel the hospitality from them so it didn’t feel right to buy from them. I went to blossoms bridal because my best friend recommended them since she had purchased her dress from them. I was welcomed by Katie when I arrived and Katie brought many dresses to me to try on including the dress I kept loving and trying on repeatedly. The difference was that when Katie was helping me, my mom and best friend, she was very caring about it. She didn’t make me feel that she was trying to up sale me and didn’t treat me like I was money to her either. She felt like family to me, she made me feel like she was just another aunt helping me find the dress that made me feel special. To have that special relationship from the owner of a big wedding business as a new bride was an honoring experience. I tried on the dress & again I loved it. Also comparing the prices for the same dress at the other boutiques, my dress at blossoms was for a more fair price than other places. Throughout my experience with blossoms, their staff was very hands on with all of my needs. Their wedding dress tailor Yasmin was so determined to stay as my tailor from beginning to end. I had postponed my wedding date due to Covid and they were very understanding about it. If I ever know anyone of my family or friends getting married, I will always recommend Blossoms bridal
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May 2023 by Kristen N.
I said yes to the dress here! After months of searching and looking through literally hundreds of dresses, it was a dream to finally find one that I love.GETTING THERE: Google led me to a different part of the mall, but I called Katie, and she gave directions that were easy for me to follow to find the store.APPOINTMENT: When I arrived for my bridal appointment, I was greeted by Stephanie (HIGHLY recommend getting an appointment with her), an incredibly kind soul, who also knows EXACTLY what she's doing. She was so welcoming and had so much enthusiasm about me finding my dress that I couldn't help but forget how discouraged I had been in the whole dress search. She asked me all the right questions to get ideas about what dresses to bring me. And she had respect for my budget and assured me that we wouldn't have to go outside of that to find one that would be a good fit for me. In the end, she only brought me one dress because I fell in love with the very first one she brought me. I didn't even have to tell her my size; she just knew.I'm very indecisive though, and I know I'm an impulse buyer, so even though I liked the dress quite a bit once I tried it on, I wasn't sure I wanted to commit to it. But Stephanie didn't rush me at all even though I was reaching the end of my appointment time. She brought veils, hairpieces, sleeves, and bouquets for me to see how I might want to complete the look in the future and didn't pressure me to buy any of it. She took a ton of pictures for me and let me stay in the dress that she knew I wanted before I wanted it and let me message and FaceTime my mom and bridal party (I had come to the appointment alone). Everyone approved!The owner Katie also came to greet me and made me feel welcome. She followed up with me after the appointment to thank me and assure me that I will be well-taken care of for my alterations appointment. PRICE: Everything was so easy, and the price was the biggest shock factor. I got a gorgeous embellished Sophia Tolli dress for HALF the price of other retail stores. I couldn't recommend Blossoms Bridal enough. Such a great experience here!