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March 2024 by D Fortes
Phenomenal customer service. They performed the work on my car quickly and even detailed the tires for a simple tire rotation. I highly recommend Dublin big O tires!
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December 2023 by Jake Miramontez
I've been going here for years, solid service. I had a leaking tire 5 mins before closing, those guys teamed up and had me out the door in no time*shout out to Chris! Keep hitting the gym man ?
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December 2023 by Mario Aguilar
i have a problem with my truck is a great place will honor the warranty great service
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October 2023 by Michelle Lismer Jennings
Great service! Pleasant, professional and knowledgeable. Fair prices and better than Les Schwab!
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August 2023 by Cheryl Moretti
I encountered a very shocking and offensive experience dealing with a short, bald employee at Big O Tires in Dublin. The employee's name is Joel.Joel has absolutely NO business being in a customer-facing role. He is rude, insulting and lacks the common sense and self-awareness needed to provide a positive customer experience for the business he serves. He has a track record of treating female customers poorly (which I read, and doesn't surprise me in the least) and he possesses a very angry/negative attitude. It's a "boy's club" there and his manager, Mike, allows him to spout off haphazardly like he's being cool... but it's not okay.I experienced this firsthand. I was a long time customer for over 12 years there and will never go back to have my vehicle serviced primarily because of Joel and in part to Mike for allowing his employee's insensitive and unprofessional behavior toward me. Mike was present during the entire interaction and had the gall to call me after I left because I commented that I would not be returning... he played ignorant and had the audacity to ask me what transpired during my visit.Found out there's no accountability at that branch because there is no one above Manager Mike to hold him or his employees responsible for their behavior. Training is highly needed there and/or someone to oversee the branch employees/management best practices being conducted.Disappointing...
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August 2023 by Roze Pyracantha
Trust for loyality, my number one compliment. Timely work at great prices with a lovely team all-around. Another great perk to live in this tri-valley!
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July 2023 by David A.
We visit the Big O in Dublin. Always friendly and very knowledgeable personnel. Mike is the Best! Really helped me when I needed it. Crazy Tesla tire situation.
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July 2023 by Bryan G.
Recently, I had my car maintenance done at Audi. Unfortunately, they forgot to bolt down my splash guard, and I ended up driving home with it dragging under my car. Since it was a Saturday and most shops were closed, I needed a quick fix. Luckily, Big O Tires was open and nearby. They provided excellent service by repairing the issue free of charge. I'm grateful for their help!
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July 2023 by JJ W.
BIG O has done a marvelous job for me, three different occasions now. For my daughter's Charger way back in 2013, new tires (after it was stolen and taken for a 'joy' ride, which I did not appreciate! since that is my name) and they all had to be replaced. But Big O came through, and recently for me when I had a flat tire on my Lexus. I also had new wheels put on back in 2014 I believe, I will have to check the year, they are still beautiful. Thanks Big O!!
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July 2023 by Amy C.
I got a flat while driving on 680 with my young daughter and dog. After waiting several hours at a nearby Chevron for a flatbed tow I arrived at Big O. I needed someone to get my rim off because I unfortunately didn't have my rim lock key. I called Wheel Works and Big O and the guys at Big O were THE BEST. They assured me they could help, to just get the car over as soon as possible and we're standing by for me to arrive. It was such an ordeal on a 95 degree day it was such a relief. I arrived at Big O with ten minutes until closing and pretty much the team jumped into action to help me. They were so helpful and worked extremely quickly I was in and out in less than 10 minutes. And to top it all off after the rough afternoon I had they didn't charge me! Honestly this kind of service saved my day and was exactly the pick me up I needed. Huge thanks to the team at Big O I will recommend you anytime I can!
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July 2023 by Melissa L
Probably fine for tires, and if you're knowledgeable about your car and repairs.But as a woman who goes in by myself, and no idea what I'm doing, MY story seems to involve them milking me for more repairs and more repairs.$4200 spent in about a 5 week period and my car was still not right.Just a warning to those of us vulnerable to being taken advantage of in this area: Don't get sucked in like I did. Get second opinions. Bring in a token male who shows knowledge about cars (or pretends to).Oh sure, they are very friendly as they're convincing you of what MORE your car needs.
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July 2023 by Ray Clark
I scheduled an appointment online using the Big O App on my cell phone and got great service at a great price. I was in and out in half the time promised. Big O Tire is the gold standard for car service in Dublin, CA. Don't waste your time or money any place else.
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July 2023 by Birdiemom Carol
Always friendly service and quick turn around on most small services (oil change, tire rotations etc.. been coming here for years and have never been dissatisfied with any service. Staff is amazing!!
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June 2023 by Richard R.
Take my truck here if I have any problems. Service is great every time I go. Everyone is super friendly and willing to assist my vehicles needs in any way they can. Wait times can vary depending on the day and the work being done, but they have an area to sit down so bring something to do to pass the time. Highly recommend this Big O.
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June 2023 by Nando S.
Came in today to get a tire fixed on my 2023 Honda Accord Sport Hybrid and since the nail was on the side wall I had to buy a new one. This is expected since you should never repair a tire when the sidewall is damaged. Justin and the mechanic Chris went way above and beyond to take care of me quickly. Was in and out in less than 1hr. Other Big O Tires in the Bay Area need to be more like this shop. Simple the best #1 in the Bat Area. Keep up the good work Dublin Big O Tires. Super HAPPY!
