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November 2023 by Reyna Flores
He explained everything very well. It was quick, and painless. So happy to have my phone like new again! Thank you!
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October 2023 by Daniel Ramli (What?)
It's a simple repair shop. They don't do much except change the battery and determine the issue. You will still have to send your broken device to the manufacturer in cases it is not battery related.
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September 2023 by Robert Helbing
I went in to get a cracked screen fixed on my Samsung Galaxy. The staff here pointed out that in fact my screen was fine; it was the clear plastic screen protector that had cracked. They peeled it off, my phone looked perfect, and they sent me on my way at no charge.Since then, I've used them several times and been very happy. I'd recommend them to anyone.
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August 2023 by Chris Chang
Easier than dealing with a Google help rep. Took a while to finally get referred to Asurion who recommended what I always thought should be which was to have my Google phone replaced! Thanks for recommending Google to replace my pixel 5a phone! Now, waiting for Google contact.
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July 2023 by Manuel Luna
I have insurance on my Samsung phone with the one the company offers you when you buy the phone. I am covered, paying a deductible, in case the screen breaks. Samsung care+ sent me to this company to repair my cell phone. I made an appointment online I went and the horrible guy who attended me, at all times it seemed that he did not care about my problem, he told me that he did not have the screen available and that he was going to ask for it and he spoke to me, he never spoke to me a little more than One week I went to see if I had the screen and without caring, again with the same attitude of a useless, he told me that there was no longer going to be a screen for my phone that I should contact my company to get me another device, and for that I didn't he took the trouble to talk to me, complete waste of time with this useless.
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June 2023 by Carlos Dzib
Awesome place. The most detailed repair store to do business with. Great staff and very courteous staff and helpful technicians professionals. A very professional repair store. Quick and very very affordable. Thank you again.
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June 2023 by Maribel Salguero
Got the job done at a good price. These reviews left me with some doubts, but i ultimately said f#ck it and came here anyway. My phone camera glass lens broke, and i came to get it replaced. The price was decent, and it was ready within 2 hours. The guys that helped me out were nice, too. My camera lens looks good as new.
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June 2023 by Jesse Echevarria
I made an online appointment because I wanted to get my wife’s iPhone shattered glass fixed. We were running early so we stop by before my appointment and the associate took us early. The fix took a couple of hours but when we got the phone back not only did it look like new but they had fixed the speaker which my wife could barely hear out of. I asked if they would put on a new screen protector that I brought in and they took care of it in ten minutes free of charge. I’m very impressed and satisfied with the attention and service these associates gave us. Be back for all my electronic fix needs. Thank you!
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June 2023 by c j
Tyler G is professional & very efficient tech. strongly recommend
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May 2023 by David Marshak
Brought in my phone as the volume button came off. Bought the phone at a major retailer 14 days prior to the problem and would think there was at least a month of not more of manufacturer's warranty. Their response was I could buy insurance, and for a 200 dollar deductible and 10 a month they would fix it. For a few dollars more and no on going monthly charges it was fixed in 3 hours. In addition, the folks in the store were friendly, helpful and competent. Used them before, and when the inevitable happens, I will be back!
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April 2023 by Mike S
Cleaned my charging port, extremely helpful.I'll be back when I have real issues. ( unfortunately, I break screens a lot)
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April 2023 by Quantum Tutors
Brought a Google Pixel 4 XL almost a year ago to get a new battery. Everything worked fine in the first few months but the battery quality degraded quickly thereafter. I didn't really care since I knew the phone was older. At almost the 11 months since brining it in the glue they put to hold the phone started degrading and the back was popping out. Phone stopped working shortly after.They refused to honor their 1 year warranty because my "water" indicator showed that the phone had gotten wet. Even if this is true, water could have only made its way inside because the inside of the phone was completely exposed after the glue came undone.They said that the battery swelled over time and pushed out the screen and that's what caused it to stop working. Keep in mind it's a battery they put in. But because they claim water damage, even though there was no other evidence of it, they refused to honor the warranty. Won't be returning here. Brought an Xbox here once already and they didn't put it back together properly.They may have saved some money turning me away but they will be losing a paying customer and hurting their reputation.
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March 2023 by dior park
SAVE YOUR MONEY! i came here to get my laptop fixed after a spill and they basically told me my stuff was toast. the staff are very aloof and don't really seem to try, seeing as i went to another place and got my laptop FIXED... not worth coming in at all, horrid customer service and the fact that i went somewhere else and my laptop is now working points to their lack of being thorough. always get a second opinion!
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February 2023 by Pizza Babe
Prompt and courteous service the two days I came in to the store. The second day, I witnessed a disgruntled customer who was a lot angrier than she needed to be and taking it out on the staff, but the worker handled it beautifully! Excellent patience displayed for a super Karen. Only suggestion: a more efficient pickup process (faster plz). But thank you and I'll certainly return when it comes to phone repairs!
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December 2022 by Mark T.
I recently had my Mac Mini go out on me so after finding out that the Geek Squad was ill equipped, but they sent me to the UbreakIFix in Duarte CA. I was told that they handle everything; soldering, the whole bit, and also handle MACs. Great! So I left it after being told that it would be 5 days before a tech could get to it. My problem was it wasn't starting up; my machine would power down midway through the boot after having displayed drastcially reduced HD access speeds the previous days. I figured something on the motherboard, which would be okay by me as long as my precious data on the HD was safe. 5 days later I get a message from a guy named 'Chad'. "I got your computer booting up to a point but to fix it I need to WIPE your hard drive. Do I have permission?" Now, the words 'wipe' and 'data' should NEVER be uttered in the same sentence by ANYONE that claims to be a tech. So I hoofed it over there in person (their phone was down), and spoke with Chad. First off, he looked no older that 15 (peach-fzz upper lip, nothing to shave on the chin, hair that screams adolescence, and his voice cracked once as we were talking) and he was their chief Mac "expert". He said it's a software issue that could be cleared up by a reformat. Keeping my anger in check, I told him "You can transfer the data to a different hard drive." He said "but we can't boot it up." So, I replied, either slave the machine to another booting machine or take OUT the hard drive and make it an excternal to a working maching then data transfer. That seemed beyond his comprehension, and I swear in one sentence he kept changing his tune three times until he ended with, "We have to order a new hard drive, you need to give a $100 deposit." Okay, I'm desperate. So they order and I wait. And wait. And wait. I had to call in myself for any updates (they never called me again), until I found out that after the loooong wait the new HD was defective so they had to send it back for a new one. Then that arrived and they stuck it in and you know what happened? Nothing. The new HD was good but the motherboard was having problems... you know, like I tried to tell them... AND the old hard drive may also have been bad (or the controller leading up to it, still not sure myself, but that would explain why the new one wasn't working), either way meaning that wiping my hard drive would NOT have gotten anything done except maybe made me guilty of assaulting a Minor. Now, I write books for a living, and had been without a machine for three weeks at this point, going on four. I had client data on that machine, and lots of other important stuff, not to mention it is key to earning a living (like with the three-book client I had just nailed down hours before my mahine went out). This is NOT simply my game machine. I also should mention at this point that I've been around computers since the 70s, and while my expertise lies in a different system, the idea of troubleshooting is all the same. Oh, and I have a Masters in Physics, so I'm kinda smart. Chad and his renegade compu-squirrels were great at having a high opinion of themselves but very much deficient when it came to knowing which end of a multimeter is up. They never tested the old drive as an external in another machine, their entire diagnoistic consisted of booting up with the 'Option/Alt' key pressed then running the default recovery utility (which I could have done had I know that was the magic key to use; every computer platform has one) and that was it. So, I took back my computer and my deposit, and eventually ended up at Di-No. They had it working in TWO days. How, you ask? Just like I knew was possible, just like every compu-knowledgable friend I knew had said, by formatting an external drive, booting off it, then watching the internal drive come up as a read-only drive and start moving all my files across, and for less cash than the UBreakItStaysBroken people were going to charge (no data-recov