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November 2024 by Barry Saunders
Shawn is awesome
Very positive experience
5 stars all the way
Thanks again
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November 2024 by Janet Garcia
The salesman was excellent; professional, knowledgeable, patient, and cordial. Very respectful and explained everything clearly.
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October 2024 by John Griffin
John is an amazing salesman and treats you like family. We've purchased our last four mattresses here.
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October 2024 by Rachel Clark
Salesman Shawn was friendly and ery helpful. Very knowledgeable about product and showed interest in listening and delivering customer needs. Great experience.
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October 2024 by Alfonso Ruiz
Shawn was really easy to talk to and helpful with the mattress info and sale
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October 2024 by Robert Jackson
I had a great experience with this store, thanks to Shawn from the sales team. He was knowledgeable, patient, and really took the time to understand what I was looking for. Shawn helped me find the perfect mattress, and his recommendations were spot on. The customer service was excellent from start to finish, and I never felt pressured to make a purchase. If you're looking for great products and top-notch service, ask for Shawn—I highly recommend him!
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October 2024 by Sabrina Diaz
We had a great experience purchasing our new mattress and adjustable base. Shawn was very knowledgable and helpful. We appreciated his excellent customer service.
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October 2024 by Magda Segovia
Yecenia was beyond amazing. She was incredibly attentive, exceptionally knowledgeable, and gave my family the best shopping and customer care experience. She treated us professionally but also made us feel like family. She was welcoming from the start. This was our first time visiting a Mattress Firm store and we were definitely wowed. The store had a great selection for all budgets and has no hidden pricing which made us comfortable while trying out the beds and different frames with a selection of bells and whistles. Yecenia was knowledgeable on the differences in the bed details as well as pricing differences. My mom was visiting from out of town and visited the store with us and will be returning to get her own bed too. We are so glad we visited this store. Yesenia took such good care of us, we can’t wait to see her see again for our next purchase.
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October 2024 by Christine Garman
Professional, friendly & knowledgeable service. Was able to find a “ fix” for my request with a product I didn’t know existed! Will go back when I need a new bed.
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October 2024 by Eric Angel
Thank you and shout out to Shawn!!! He went above and beyond to help us find the perfect mattress my girlfriend and I have been looking for. We went to other mattress stores but nobody could beat both Shawn's kindess and professionalism. We will definitely be back to do more business with Shawn and Mattress Firm. Also, thank you for the amazing and fast delivery/set up. The delivery crew were so fast and amazing and putting everything together.
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October 2024 by Christina Ching
When you visit be sure to ask for Shawn Hanna! Shawn was so incredibly helpful, knowledgeable, patient and attentive. Buying the right mattress can be a really tricky and frustrating process, but Shawn really took his time to answer all of my questions and put me at ease. I never felt pressured or rushed, which ultimately helped me feel confident moving forward with my purchase. I was fully transparent about my budget and he worked really hard to get me the best deal. It’s been almost a full month with my new bed (which I tried over and over again in the store amongst others) and I couldn’t be happier. This truly is all thanks to Shawn! Trust that this guy knows his stuff and will definitely look out for you!
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September 2024 by Mehran Araji
Very good selection and team.
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September 2024 by Kari G.
Had an awesome experience with all the associates at the Duarte location. Yessenia, Shawn and Victor. They all had great product knowledge and were super nice.
Thank you!
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September 2024 by Martik Abramian
Very pleased with my purchase , wonderful salesman who helped us to get what we wanted.
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September 2024 by Christian Zinc
I got exactly what i needed. Yecenia was a great help!!
