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August 2023 by F Millot
All the staff was very friendly and informative. Dr. took the time to explain everything and find the correct lenses for me. I definitely recommend this place.
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July 2023 by Ricki Parachute
Customer service was great from beginning to end. Had someone help me immediately and even offered suggestions.
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June 2023 by Linda N.
Dr. Hernandez is a wonderful optometrist. She is very personable, professional and her rates are very reasonable.
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May 2023 by Diane A.
Dr. Hernandez and staff are great...been coming here for years and always look forward for my yearly exams.
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April 2023 by Maricela M.
Dr. Hernandez is amazing! She's very friendly and knowledgeable! All her staff are very friendly and helpful Especially Elizabeth and Melissa they both help my husband and myself. Thank you girls for all your help!!
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April 2023 by no ..
For my first time I got a good aspect of this place and the person who treated my kids were generous
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March 2023 by Dani Buhl
I came as a new patient. The customer service is amazing and they truly care about eye health. I was there to update my contacts and glasses prescription. I was able to find the right fit for both. My eyes adjusted well to the new prescription and they assured me that if anything felt off with the prescription to come back. I felt safe and cared for during my visit.
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December 2022 by Faith D.
I recently changed health insurance and needed a new optometrist. Making an appointment over the phone was easy and I was thankful to be scheduled within two weeks. The staff was friendly and helpful. The DR was thorough and took her time educating me about my prescription. Choosing frames and making my payment was painless. I do wish there was a larger selection of frames.
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April 2022 by Brenna Seim
I had a really great experience here. I found everyone who helped me to be so kind and professional. I wish I would have asked their names to thank them personally. They were so helpful down to every detail…one of the ladies at the front desk even helped carry my purse while I had my contacts out while moving rooms. My optometrist was very thorough and made sure I was completely satisfied with my new contact prescription before I left. Which I absolutely am. They even carried my prescription there which is unheard of for me. I was alone and they helped me through every bit of the process including picking out my new eyeglass frames which I am very excited about. I’ve never written a google review, but I had such a good experience here that I felt I should so that others know how great this office is.
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February 2022 by Elaine L.
My beloved Mom was a patient at Duarte Optometry for years so I decided to have my eyes exam there. I was 10 minutes late and the receptionist's first words to me were "It is 9:40 and your appointment was at 9:30." I'm not making excuses for not being on time, but no matter the situation, we should always be respectful. Needless to say, I did not have my exam there.
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February 2022 by I don't Know
This eye doctor is a scam! All the staff try to do is scam you into buying glasses that are overpriced meanwhile you can go to another eye doctor and buy same ones for cheaper (from experience) All the staff are rude for no reason and will make you feel bad about yourself
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December 2021 by Marcelo V.
Not accepting new patients for a month ... that's to far out to wait for an appointment
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October 2021 by Cora V.
I had my prescription glasses done and sent them message about requesting appointment. I tried using the eyeglass and i felt something's not right. I ordered for a progressive lens and i don't feel they had it done correctly. I will never recommend them to my friends. It's a waste of my money for something you cannot make use of. No one tried to contact me for my complaints.
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September 2021 by Bill Moore
Took my wife glasses in to get new prescription lens in original frame. Glasses came back with noticeable different frame. They insist that this is the frame that I gave them. Even presented photos of wife with older frame. The older rimless frame is much more expensive than the returned frame. Now in possession of switched frames.
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August 2021 by Maurice M.
My wife and I both had appointments on a Saturday morning. We arrived and were very promptly attended to. The Dr was very great at explaining and letting me know all I needed to k ow about my eyes and she even pointed out that my old glasses witch I had gotten at another establishment, were not exactly what I needed. Over all great
