-
July 2023 by Alex M.
If you come here to leave a bad review Karen you should probably check your privileged dumb*** .If sas is returned you probably deserved it.Seniors , they open at 7 not 6:55 or 6:59.
-
June 2023 by Vikki B.
The employee Joanna at this CVS store is so incredibly rude for no reason and without apology. If this is the type of person CVS wants representing them I will take my business to Walgreens instead where the employees are always kind and helpful.
-
December 2022 by Anne J.
I found the instant photo kiosk helpful since I was out of town and in need of the service.
-
November 2022 by Rae-Anne C.
Most unfriendly, unprofessional and uneducated group of pharmacy technicians. One time I came asking if they had a medication in stock and they had no idea what I was talking about....how are you working for a whole pharmacy with no education about medicine? Another instance was when I came in to pick up my prescription and didn't know they closed early. Was greeted by a blonde pharmacist and her ridiculous attitude. They should hire a new group of pharmacists if they don't want to keep losing business like this. From the looks of all the reviews, I'm not the only one with this experience. I will now be taking my business to the Walgreens down the street.
-
September 2022 by Jesimiel N.
Beau was an absolute pleasure! He helped me find the products I was looking for and explained everything for me to understand. He even signed me up for the CVS Carepass. He should definitely either get a raise or be upgraded to a manager position. He's a people person!!
-
August 2022 by Veronica F.
I live very close to this CVS and walk here all the time. Someone always makes sure to greet you when you come in. It's typically well stocked. I've never had any negative experiences. The boxes of popsicles and ice cream in the freezer section is usually freezer burned though, they should try to address that. But overall happy with it as my local CVS!
-
April 2022 by Annie C.
I have been a CVS Duarte customer since it opened. The pharmacy in the past few months (and ESPECIALLY the last 3-4 weeks!) has become severely understaffed!! I work in healthcare and understand that sometimes there is a wait, but it has gotten ridiculous at CVS! My last two visits before today, I experienced extremely long wait times and thought they were unfortunate circumstances. Today, my experience at CVS was the worse I have ever had!! I got in the drive thru line with only 2 cars ahead of me. Normally, this is a good sign. Today, it turned into a 40 minute wait! Ridiculous and unacceptable! There were no Covid tests being administered. These other two cars were simply picking up prescriptions like I was, but it took 40 minutes for those two cars to finish and for me to get to the window! I learned that this CVS pharmacy is absorbing a large volume of clients who were formally at Rite Aid that closed recently, but despite this, CVS pharmacy in Duarte is cutting hours and ONLY staffing this VERY BUSY pharmacy with ONE pharmacist and ONE tech!! I only got this information after asking what is going on! This is a horrible way for CVS to treat long term customers! Sitting in a running car in 96 degree heat with gas prices as outrageous as they are is NOT putting the customer first. CVS needs to staff this pharmacy better and take your customers into consideration!
-
February 2022 by Jasmine G.
Terrible customer service yesterday night 2/28/22 by lady and man pharmacist while trying to pick up medication for my mom. Provided information needed and even told them both I was here to pick up one medication that my mom said she received a text it was ready. Then lady goes onto needing the name because it isn't in her system?? As I call my mom to confirm the name the lady has me pull back around so she can help car behind me which is understandable but she failed to tell me once it's 8pm there system locks them out so therefore I pulled back around for no reason bc when I got to the window the lady brings over the male he's telling me now there's nothing he can do until tomorrow and it's frustrating because I would've just stayed at the window while I got the name of medication, I still had minutes before 8pm after she had me pull back around. I left with no medication and very sloppy service and time wasted. If you don't like your job or cant provide good service and act like you do like it then you find something else, customers aren't an inconvenience when trying to get medication. I told my mom to change her pharmacy to a different cvs and think about this review before sending in your prescriptions here people..
-
January 2022 by Mikka M.
Today was very busy inside and the girl who was over seeing lots of areas, including Self-Check-Out was FABULOUS! I watched her running around doing price checks, customer assistance and register problems, like what happened with me, with a smile and with ease. She was great! I hope my receipt info will help you locate this outstanding employee. She's why everyone stayed in the long lines without leaving. Thank you young lady :-)
-
December 2021 by Cyn D.
I haven't come across this before and not sure how I feel about it. Cashier refused to check me out because I didn't buy alcohol. I have to use self checkout if I don't have alcohol. But then she offers to help me at self checkout. I hate those self checkout kiosks. There always seems to be a problem and someone has to come over to help you anyway. I mean I guess she would have been there but the whole thing just rubbed me the wrong way. I said okay and left my stuff there and didn't buy anything. I wasn't rude I was just taken aback and decided I didn't need to spend my money there. So note to self: just buy alcohol at CVS if you want them to actually check you out.
-
February 2021 by Jackellyn L.
Worst customer service!! They recently hired 2 females with the ugliest personality with no customer service experience they're so rude ! You need to hire people who are actually made for this job Makes you not even waste a penny here . I don't recommend this store at all .
-
January 2021 by Jeff D.
Veronica is amazing, so helpful I'm not a tech kinda guy and veronica was so nice to walk through the process of making so prints, thank you so much for the great service
-
January 2021 by Brian S.
Love going to the store and pharmacy where people are so helpful and friendly we go the extra mile for you to help you with your prescriptions and explain everything that is needed or required
-
April 2020 by Stephany A.
Going to give a review based on a cashier steph she was the best what happened to her? Like if you agree ?
-
March 2020 by Denisse M.
Absolutely horrible pharmacy service! They didn't fill my prescription because the doctor wrote with a different colored pen, which is fine if it's a protocol they have to follow. But they didn't even bother to call me and let me know so by the time I went to pick it up they're like "oh sorry we close soon and it's too late to verify with the doctor". They didn't apologize for not even calling and weren't sympathetic about not giving me my medication, now I have to spend the night in pain after surgery all because they were too busy to call early enough! So disappointed.
