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February 2024 by Samantha Pinto
Card reader does not work for after hours atm use. I have gone to this location a couple of times recently after bank hours and the card reader that is supposed to unlock the door does not work at all. Left with 5 other people who could not open the doors. Very disappointing and hopefully they fix it soon.
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February 2023 by Mimi M.
The front Teller by the name of Ashley was simply rude and unprofessional! No mannerism hat so ever .
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October 2022 by Gab Wold
As your walking in the door on the left is not locking appropriately by itself. 2 customers were able to enter without using a card to get clearance.
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January 2022 by Taneesha White
This branch is always crowded but one thing for sure, when you walk into the branch you will be greeted. My first few visits it came across very robotic, disingenuous. But recently I came here for a rare request. I was in need of someone at the branch getting some dire information for me.Lizette the branch manager was so very helpful. You can tell that she has built a rapport with her clients. She new them by name and they new her. She was so patient and helpful. Although we didn't get my request accomplished that day. She ensured that we would get it done. She even made it super convenient for me.Thank you to everyone at this branch.
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December 2021 by Jonathan Schaefer
Staff is extremely rude, slow and give you a hard time cashing anything. I have no idea how any of the staff were given work with the general public. Considering many of the other reviews on here, its obvious Chase cooperate doesn't care at all. If you can avoid doing anything at this location, next to using the ATM, I would suggest you drive a couple of miles elsewhere.
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December 2021 by Gabby Wolf
As your walking in the door on the left is not locking appropriately by itself. 2 customers were able to enter without using a card to get clearance.
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November 2021 by Stephanie Lane
I opened a new account and want my new account promo. They pick up and hang up the phone. They should be answering.
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November 2021 by Funny Stone
Fail to open an account arrived half an hour before closed. Come earlier next time.
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October 2021 by Jordan Hass
Wowwwww I'm not Surprised with the amount of unhappy people at this location,,went there yesterday to open a new account ,,didn't get the Dude name But he had the mohak hair style,,,He might look like a Million dollar ,,But he has No Customer service whatsoever ,,I definitely don't recommend this location at all .
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October 2021 by Andrew Sein
They only answer the phone to hang up on you. Tried calling multiple times and they don’t care. About as easy as giving a 1 star. Click!
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October 2021 by Hansen Almani
Wowwwww I'm not Surprised with the amount of unhappy people at this location,,went there yesterday to open a new account ,,didn't get the Dude name But he had the mohak hair style,,,He might look like a Million dollar ,,But he has No Customer service whatsoever ,,I definitely don't recommend this location at all .
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September 2021 by Sherry Benally
Great customer service. Answered all my questions in detail.
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August 2021 by Souq Souq
Very bad management
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June 2021 by Tom R.
This bank just sucks. I go in at 11:25 in hopes of beating the lunch rush. Haha what a joke 2 tellers and one is helping someone open a new account. No other employees to be found. The line has 6-8 people in it and due to covid is out the door. Why my wife banks here I have no idea. This place only cares about the American citizen when they screw up and want us to bail them out. The rest of the time they treat us like we are stupid and we just keep allowing the dog crap treatment. I hope when covid is over everywhere in the world we go back to customer service being important. Chase Bank really doesn't care and I hope they feel the pain when things get back to normal. Anyway I left and did not deposit the check my wife asked me to. She will have to do it herself.
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February 2021 by Andrew S
They only answer the phone to hang up on you. Tried calling multiple times and they don’t care. About as easy as giving a 1 star. Click!
