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November 2023 by Alex Murphy
Diego was super helpful and answered all of my questions. I’ll update when the wheels arrive but seems like a great team.
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February 2023 by M Timpone
This is a real review from a car guy doin it for 35 years. These guys are great, whoever says different is a picky snow. My transaction for wheels and tires went perfect and fitment was perfect as they promised. They were shipped to NJ and were wrapped perfectly. A+ Sellers
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September 2022 by Peanut Man (Trevor)
This company advertised rims being available and when I made the purchased they called me saying....they didn't have those wheels available although it says they have them....so I paid them, they called me telling me I could use another Size, so I trusted them and now I learn I will need wheel spacers....so I had to pay more money for spacers and the lug nuts......Guess I should've came to the review section first price to good to be true...hope these wheels don't fall off while I'm driving
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September 2022 by Paul Duscher
Wow this business is messed up! I’ve never been treated with such deception and complete disrespect. Bought a set of wheels from them one came in defective. Didn’t take any accountability and tried to blame the shipper. Said they would return my wheel, also said they would let me buy a replacement wheel and ship there’s back. Wet back on everything they promised me and opened an eBay case against me. I’m going to contact eBay and open a new case then the better business bureau! Be careful about buying here! No wonder why they get 2.7
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June 2022 by Scott Wolffis
Beware! I ordered 21 inch Tesla wheels that they showed available on the website. They then called and told me they were not available (even though they showed they were), but 22 inch wheels were. I told them I was concerned they wouldn't fit and they assured me they would, never telling me I had to buy specific tires to make that happen. I bought 22 inch tires and put them on and they didn't fit. I called to return the 22 inch wheels and order the 21 inch wheels and they told me once the tires were mounted they wheels could not be returned!
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June 2022 by J. Cub
Good customer service. Reasonable prices. They carry all sorts of brands and tires. Got a set of of wheel and tire pkg from them??
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April 2022 by Simone Carter
I purchased rims and tires for my Range rover within 4 months the caps on the rims began to fade fog up and deteriorate. I reached out to get them replaced and the owner refused to replace them and tried to charge me $400.00
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April 2022 by Karim Harzallaoui
Well unfortunately, I hate to give a bad review, but here it is : I bought a 22 inch wheels & tire package for a BMW X5 2013 i35The fitment ratio and withd does meet the spec, but only one detail that arise at from the beginning was my rear tires kept on having leak 3 time so far ,it's actually 4 times that I had to change the tires Lionheart 335/25r22 XL105.....the first 2 days after receiving my wheels my rear tire blew up on the highway luckily nothing bad happen , wheelplususa did send me a new tire but the problem for some unknown reason didn't stop I kept changing my rear tire 3 time till today, so I called the Lionheart sales representative to claim the defective tires since they were up to 30000miles warranty and to my surprise the load index does not meet the requirements for any BMW X5 since the minimum load index is 107 or 109 , Lionheart will not honor the warranty and told me to turn to wheelplususa.....They are also refusing to pay for those 3 tires defective, am writing this post for other customer to be aware of what they buy, check your load index before you buy oversize wheels because they won't tell you at the purchase and if anything happen the tire cie will not honor they warranty because it does not meet the load index of your car ......if I knew it before then I will never buy those 22 inch wheels from them , be aware of the product you buy .
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December 2021 by Manny V.
I had a good experience specially with the ones running the show like Cesar and the installer, i had previously ordered them a while back to pick them up on my way back from San Francisco but they delayed but Cesar coordinated everything I just drove off with my new wheels and tires package two thumbs up for these guys I would've 5 stars but the 1 week delay is why Cesar is the man
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November 2021 by Jean Delsoin
DO NOT BUY FROM THIS SHOP!!!!I can see why they have a 3.5 rating and wished I'd read their ratings prior to doing business with them, especially as an out of state buyer. I purchased a set of wheels which I've attached pictures to show the defects that I reported to them. I spoke with my sales guy Ceasar and we agreed to an exchange, he went as far a e-mailing me a return label. His manger got involved and cancelled my return label, said that I had to pay for the return and their would be a 20% restocking fee. These are unheard of terms, especially if I'm sending the defected wheels they sold me for an exchange, I wasn't returning them because I didn't like them or not wanting them anymore. I wanted them to replace the wheels that I spent my hard earned money on. I've since purchased elsewhere and started a dispute process with my Bank for reversal of charges. Save yourself some headache and shop some place else, there are plenty of reputable well managed other shops out there to spend your money on. READ THEIR REVIEWS PRIOR TO BUYING! I wish had with this place.
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November 2021 by Phoenix Goodboy
I was about to buy wheels but I read the reviews.
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October 2021 by Lorena Valdes-Tain
I live in Florida and I called Wheels Plus USA to purchase my new wheels, and from my first phone call it’s been such incredible service. Cesar has been a pleasure to work with, he’s helped me with issues I had with the wheels that I chose, has kept up with me. Returned and answered each of my calls whether it’s been good or bad news, and you know how stressful it can be when ordering any part for a car. I will most definitely purchase from them again. Cesar has given me a great experience while shopping and I really appreciate it. Keep up the good service guys! ??
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October 2021 by terry Vaughn
My overall experience was great! I dealt with Ceasar who was really down to earth! I purchased wheels on September 7th which they didn't ship out until around the 12th. I was supposed to receive on the 17th but I ended up receiving 2 wheels on the 20th and the last 2 today. ( which was on FEDEX...NOT WheelPlusUSA ) The wheels were packaged very well and Ceasar provided me with Audi wheel caps as he was very apologetic for them shipping when they did instead of the 7th. I would definitely buy from them again!
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October 2021 by Luis L.
I called them to ask for some specific wheels, before I was done talking, the person on the phone interrupted asking how many wheels I wanted, which I replied 1. Then he quickly said we only sell sets and hung up. They probably lose potential clients with that guy answering the phones . Disappointed with the outcome considering they have decent reviews.
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September 2021 by Duane Pantino
Ordered new winter wheels for my 2021 Tesla Model 3 Performance. Here is my honest review:Ordering the wheels:1. I called in and asked if the wheels will work with the performance model and spoke to a live person who assisted me, they assured me they would fit.2. I asked if they were in stock for shipping in 24hrs like their website said and they put me on hold, came back and said they were in stock for shipping.I waited a few days after purchasing and when I didn't see a tracking number I called for follow up and they did answer right away and said they should ship that evening. This did not happen, it took about a week to ship and a call each day to follow up before it actually shipped.The rims:They shipped them well packaged and they were received in good condition overall. There was a really (very) small mark on one of the center caps, not a huge deal.I honestly think they are very good quality and am really happy with the look and finish of them. I run 20" rims and tires in the summer and will probably put them on at the end of October. If there are any issues I will follow up then, but so far so good! I did install one wheel to verify the fit and see how they looked.So, I only removed one star because of the shipping delay and not getting very straight answers. It's covid and I get delays happen just wish they were more up front about the delays. Other than that, buy them you won't be disappointed!
