-
December 2023 by Jane J.
This is by far the worst Walmart I ever been. The employees treat customers horribly. I've been accused of stealing when I had to ring up $300 of items by myself. I didn't catch an item and the supervisor came over with her scanner and started scanning everything to make sure I paid for it. While I was doing all the work. At this point one of girls were helping me and she still thought I was stealing. Just a straight ***** about it. No help and only gave a condescending attitude when I questioned her. Zero stars. Walmart employees act like they got $$$$ in stock and they watching every item. Do better people! I had the money to pay and it's worth getting in trouble for a towel that was on clearance that was underneath an already scanned item. I would have caught it when I bagged everything up.
-
December 2023 by Hugo A.
Don't waste your time here. To avoid unnecessary stress and being mistreated just go to another store.Today I made the mistake of going to this one in Downey. I got there at 8, I got a tv mount and waited at the counter for an employee because I wanted to purchase a tv as well. I waived down couple of people that were talking in a corner to assist me and they said the person in electronics was late and wasn't there and that they couldn't help me out. I decided to wait (another mistake, just wasted my time), a man comes in rushing throwing things around and he asked me, what do you want? (Very rudely), I told him I wanted to buy a tv, his response was: "I am not going to help you! Go get yourself a cart and take the tv down yourself if you want it, I'm not going to help you, no employee is going to help you, bring it here and I'll ring you up." I told him " do I look like I need your help to lift a tv, I don't need your help at all". I went, took the tv down myself, put in in the counter, they guy left right before I got to the counter on purpose, who knows where he went to hide, I was ready to pay and leave but there he was playing games. So I left everything in front of his counter and left. He is there to do a job, he can put things back himself. I don't understand why they hire people like that and why they don't do mystery shopping on their employees and give the boot to those who deserve it.I wasn't going to let no uneducated ghetto talking ex-gangster ruin my day and went somewhere else to purchase a tv. Merry X-Mas to the person on the counter, left your present right there.
-
November 2023 by Ishmael V.
The worst Walmart for pick up and delivery.. employees there are the laziest.. except for George.. but this Walmart should hire more employees to get the job done.. waiting in line for 30-45 mins for a Effen order is ridiculous
-
November 2023 by Marissa S.
First I want to say that the only reason I gave this place two stars is because the two individuals who helped me today were rockstars! They tried everything to help me locate a toy that says in the system there're 12 on the floor but were not there. They went over and above to try to help me get what I came into the store for. So thank you to those two individuals. Now I cannot say the same thing about the store and the way the company is being ran. I would rather pay more for an item at Target than deal with Walmart. Unfortunately, this time Walmart was the only place that supposedly had the specific toy I was looking for. I went to this specific location and was told by the two amazing representatives that the store had 12 on the floor. We all looked high and low but we could not locate even one. NOT EVEN ONE! The one representative went into the back and later came out saying that they talked to the toy manager who informed them that they sold out of that toy. I was like okay. Thanks for checking. I would not think anything of it but went to another Walmart store and even called before going. The person assured me that they had at least 10 on the floor and 4 in the back. Well, I bet you can guess what happened...Nope! NOT EVEN ONE! None could be located. Not anywhere. Despite the system saying the store has this toy, not one could be located. So I wasted a day trying to find this toy that supposedly two Walmart stores have but none could be found. It seems odd that two places who supposedly have double digit amounts of this particular toy doesn't even have one available....Hmmm! Just another reason to add to the list of reasons I refuse to shop at Walmart. I greatly appreciate the individuals who tried everything to help me find this toy. The same cannot be said about Walmart as a company, etc. Oh and you might be wondering what is this toy I have been referring to? It's the viral Little Tikes Dream Machine. It's just odd that the system says they have many available but none could be found. I have never experience anything like this at other places like Target.
-
November 2023 by Matt Godbold
This is absolutely the worst Walmart I have ever been in. Everything is locked up and you have to wait FOREVER to get something. Then you can’t self check out with alcohol. This place is a phuckin joke.
-
September 2023 by Ryan Roberts
Decent employees work here. Look at this one staying on top of the shopping cart situation. (which is bleak might I add)
-
August 2023 by Garcian M.
5 Stars for 3 associates that assisted me on a very crazy day when all the locals were flooding the store because of Tropical Storm Hilary.Associates Tarsha Cheyenne & Judy I really have to take the time to give the young ladies recognition for keeping it together when they were all getting bombarded from every angle by customers and still managed to provide exceptional customer service. I've managed for over 27yrs and I know first hand how hard it is to find key players. I really hope that top management takes the time to give these associates recognition and ensure you secure these associates give them a promotion and a raise these associates should be considered valuable assets to your organization especially after seeing that this store had very low ratings. This type of customer service by these associates will help bring your store ratings up. If your management fails to acknowledge these reviews I encourage you to go elsewhere, because it is very important that the organization you work for values their employees. Thank you all again for all your help Saturday! Keep up the good work
-
July 2023 by Wendy M.
By far the worst experience I needed assistance getting a bike patch because it's locked. Pusher the red button waited about 10 minutes multiple employees walked past me I asked if they could help all of them said no. The employee working the department Albert melado looked at me multiple times saw I pushed the button no help another customer asked for help he helped her right away I figured since he decided to help her I could ask since he had the glass door open he could assist me he ignores me closes and begins to walk the lady had to redirect him to help me.
-
June 2023 by Juan Rios
Very trashy
-
June 2023 by Terrell B.
I don't know whats going on with the young reciept checker at the end. She's sitting in a chair. At least she could be happy about that. Why does this woman look so angry. Not a good look Walmart.
-
June 2023 by Josie N.
HORRIBLE service‼‼‼‼ So many employees and no one helped us or even attempted to help. Pushed the button for assistance with items that are locked up, baby bottles. Waited for 15 min workers from nearby departments chatting away and even looked at us, but NO one helped. Got to the register and asked for a manager, I was referred to a manager named Jackie, talking to her was like talking to a wall... I hope this manager get retrained to learn how to deal with a situation brought to her attention.... as well as ALL the other workers who were chatting....first and last time here...not even worth one star
-
May 2023 by Ed G.
They never have enough staff available to assist with all the merchandise that's locked on the shelves.
-
April 2023 by Anita L.
Hey Walmart Downey,I would give this store an 0. Also please fire Nadine, she has red hair and is a Caucasian woman. She is extremely racist. This is the second time she was racist towards me and my husband. First time was at the self checkout early this year we put an old bill and the machine wasn't accepting it and it kept spitting it back out. She comes over to me and my husband and asks what's going on? I told her that we got it. and she said oh ok but she kept watching us like we were stealing stuff. Second time this morning 5/1/2023Self checkout again. My husband and I were rearranging our items. I passed a t-shirt that wasn't scanned to my husband because I was rearranging some items in the bag of scanned items that I was holding and when my husband and I were about to scan the shirt and the rest of the items. The "assistance on its way" thing popped up on the scene. And here comes Nadine. I told her yeah it just popped up and she said yeah because the cameras shut it down because something wasn't scanned and she says show me the items you just scanned and I told her the items and she repeats herself again and I told her "I understand, I was just rearranging some items and told my husband to hold the shirt while I rearranged it. so don't you need to enter your numbers so we can scan our stuff" so she does it. And once again she was watching us scan our stuff and bagging it and she was I would say close to 2 feet away from us watching us like a hawk. I noticed she only did that to us. She has a major problem and needs to be fired. But knowing Walmart that's never going to happen. So never coming back.
-
February 2023 by Roven M.
Friendly service. An employee help me find Peeps Pepsi. Wish they had Apple Pay. Huge parking lot.
-
January 2023 by Crystal G.
This whole Walmart, target feud I don't buy into .What I am signed up for is saving as much money possible so I have extra money to travel . That I do every day ! So yes, you will always catch me a Walmart. No shame in my game. I saved $10 buying my make up here instead of Target. That's silly. It's the same product. I'm just gonna pay more money because of the Store no thank you.
