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November 2023 by Brian R.
I guess nobody works weekends I went in with my family and the line to check out large wood was long and taking for ever nobody was working that station 1 star review
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September 2023 by Chef M.
TERRIBLE TERRIBLE TERRIBLE WITH DELIVERIES!This store in Downey actually ASSUMES no one works and can be home all day long for several days while they break up a seemingly simple order into 3 orders and then KEEP PUSHING THE DATES FURTHER AND FURTHER OUT.Best part?They keep saying that late deliveries are the fault of their 3rd party delivery company.Rrrrriiiiight!Then DON'T USE THEM ANYMORE!!!Do NOT order from this store if you have a job to fulfill with a deadline.They will make you lose deposits, deliver when they want, lie and say they delivered when they haven't, CANCEL your order!!!And Managers??? Yeah. They don't pick up and when they do, calls "mysteriously" dropped.You have a serious project???GO TO LOWE'S!!!!!
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August 2023 by Jeanneth M.
Very poor customer serviceWaiting for 10 minutes And Still nobody came Complain to Management And just left.
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July 2023 by Neal N.
I stopped by here to get a couple keys made. I had the pleasure of meeting Angel, an associate that works in the hardware department.While making my keys, I was able to speak with Angel about his duties at Home Depot. Angel initially started off as a maintenance staff member and kept hearing over the intercom, "associate in hardware." After continuously hearing that, Angel approached his manager about applying for that position. Fast forward several months, Angel is looking forward to celebrating his first year anniversary in working in the hardware department. His desire to assist people and ensure a safe shopping and work environment for others definitely warrants this review of his actions and abilities at the Home Depot.
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July 2023 by Karen N.
Give Priscilla in appliances a raise! She was amazing. So helpful. So patient. So knowledgeable. We appreciated all that she did for us and was so informative. She deserves all the praise! Thank you x 59999273938
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June 2023 by michael simmons
Great customer service with a smile ☺️?. Quick efficient staff. Plenty of parking spaces. Quick in and out.
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June 2023 by deathsycte
Horrible rental business. Went there and nothing works. Employees said nothing is for rent because they are on repair
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March 2023 by Edwin D.
Extremely poor customer service. Won prize today. From their promotion. That was hosted in their parking lot. Went to customer service claim the prize. Only to met by condescending attitude. From Sam. Who acted like I made they story up. Also couldn't comprehend that I won the prize from their own promotion. 20 minutes later. Light build went on in her head and found the prize.
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October 2022 by Arvin I.
Im in need of lumber cutting. Abraham was so helpful and patient as i have no idea about cutting lumbers. Appreciate the help.
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October 2022 by Paul L.
I was previously there a couple days ago to go buy some household cleaning chemicals and I happen to see two patio umbrellas in the front entrance and they were on sale because they were the display model and last ones decided to buy them both with the help of John and older, very, very kind gentleman who assisted us very well, and then, when it was time to load them up a young man, by the name of Uri was a great excellent young professionals that help me every way possible to load it into my vehicle. I really appreciate them both very very much.
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September 2022 by Sonia L.
Worse curb side pick up. Horrible costumer service. Placed an order two weeks ago and I literally had to come in myself to get my order!!!!
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September 2022 by Gwenda N.
The managers and staff is so helpful and willing to help you find whatever you need. John the greeter is lovable very cute older man. I purchased a bathroom sink vanity. I needed assistance putting in my car, Andy and Perry was so willing to help. This is the weekend to purchase home items at Home Depot lots of great sales. My special request is that ownership look into getting Apple Pay for your registers please update your computers ASAP!! this is the 2021 Century. Home Depo is making lots of money. Excellent customer service.
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July 2022 by Fabiola S.
We have been waiting for over 20 mins just for them to unlock the gate so we could buy some tools... ridiculous!.. they even called the manager
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June 2022 by Wendy D.
I find everything I need here for the most part. Customer service is good and love that if I need to return something, all I need is to swipe the CC I bought it with. Making returns so easy.
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May 2022 by Carmen M.
Who hired Andres? You have a keen eye for talent. Please fill your store with more like him. He crossed paths with me at the entrance. I had a mulch exchange which I'd purchased the wrong color. The initial contact, the usual not so friendly front end customer service you don't have your receipt...blah blah...never mind that I spend thousands of dollars at this store chain yearly. Never mind that not only was I replacing with a correct color but purchasing more bags, but ok ladies, I have a broken rib and no strength to care so I will allow you to be condescending and feel important, just give me my mulch. I still have Andres. He hauled the cart with the wrong color bags to the garden, loaded now 10 bags of the right color, plus two bags of GroMulch and was ever so happy to do so. Andres stayed with me through check out and loaded my car ever so careful...and just a nice guy. "Ma'am, I love my job" The attitude amazing...the skills...amazing. Management keep an eye on this man and give him what he deserves. Don't lose him and hire more like him. To loyal Home Depot customers that read this review ask for him when you come in and commend him for doing a great job. They don't get paid enough for their hard work. To the management...hire more employees that care just like Andre.
