“Thank you, Fedex Office, for the good employees you have, for their kindness and patience with which they serve the public, and willing to help. It's not the first time. Always. Today it was Sandra, with her excellent service.”
8:30AM - 7PM
8504 Firestone Blvd, Downey“I wanted to take a moment to share my positive experience with this location. I have been a loyal customer for approximately eight years, and during this time, the staff at this location has consistently provided outstanding service.
One aspect that truly stands out to me is the personalized attention I receive every time I walk into the store. The staff members always greet me by name and make me feel valued as a customer. Additionally, they go above and beyond to take care of my mail and address all of my shipping needs promptly and efficiently.
I am grateful for the exceptional customer service that I have received from the UPS office, and I look forward to continuing to do business with them in the future.
Thank you for maintaining such a high standard of service.”
“Came in for passport photos and was helped by Jason. Honestly the best costumer service I have ever had in Staples. He went above and beyond. He was very friendly, patient and helpful in helping us with the passport photos. Thank you Jason !”
“Thomas was super helpful & professional! He let me take my passport pic several times to make sure I was happy with it & I appreciate that so very much! Great team here:)”
1 - 5PM 9:30AM - 12PM
10409 Lakewood Blvd, Downey“Standing in line this morning I could hear how caring, thorough, and patient each employee was with the customers. My turn in line gave me Cristen. She is customer focused and detail oriented. Plus, she is so pleasant to talk to. That's why I had to ask her for her name. She is great. Thank you for your time.”
“Downey post office at Imperial is just great very helpful and friendly great people like Claudia, Chris ,Dan Cribsen, Ana and the big boss Jeanie ,and Sheril ,great staff feeling hanging out with friends always enjoy seeing them all”
“The update: I was able to get my door delivery after incorrect delivery information. People on the phone cannot guarantee when your items will be delivered as they do not load the truck. If you live on a residential street, ask for your items to be put on a "box truck" because you are on a narrow street. Make sure your phone number and address are, associated with the delivery. By "curbside" it means they can bring it next to your garage door, but they may not be able to "tip" the merchandise (I had 2 friends with me on delivery day in order to get 3 items into my house) . The package was left on a wooden pallet for protection. Also, should you have to call the delivery company for any reason, do it early in the morning. Don't be deterred by negative reviews. Remember: correct address & phone information, box car if narrow street, have a couple friends, be pleasant and you should end up with a good delivery.”
“David was very helpful. It was my first time mailing out something and he was kind enough to explain everything I needed. He was very patient and understanding?”
“I can always count on Staples when I need office supplies right away. Hassle-free returns and pleasant customer service representatives make for a great shopping experience.”