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January 2024 by Mickey Renteria
Very helpful , employees
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January 2024 by Adriana Velazco
Quite an assortment
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December 2023 by Jay G.
Damn 10000 people shopping 2 registers open and no shopping carts available the girl said 1 carts for the whole store
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July 2023 by Framces Gray
Yes, I love Old Navy, I can pick me up something and my Grandson too, from shoes to PJ, underwear, clothes , socks, good place for Christmas Shopping to for family and friends ?
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May 2023 by Chris R
Since the moment I walked in to the store I was greeted and welcomed into the store. I received phenomenal service by the cashier and also got rewarded with points for my purchase.
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February 2023 by Fernando A
We usually get our everyday clothes from Old Navy, the carry good deals and quality is Ok, sometimes they lack variety but it’s understandable since their designs are trendy.
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February 2023 by Josie Quintanilla
Freddie was super kind and helpful with my returns. Great customer service!
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February 2023 by David Childress
Fair nice items pricing was confusing not enough workers there to service customers
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February 2023 by Etta
Store was very neat. They just didn't have what I wanted.
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December 2022 by Moe
I go to old navy’s all over the place trust me but I always go to this Downey location because they always have the best customer service. This time around Megan Topped it all. She by far had the best customer service. She asked if I wanted a bag and if I needed help with sizes and was just very attentive all the way around. Wish all stores had a Megan in them!! :) (I hope I got her name right!)
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November 2022 by Marsa toro
??The store that steals the most in the United States, I love everything they sell but if you don't check the prices they charge you when paying, rest assured that 99.9% of the people are stolen and I have verified it many times. I wanted to buy a sweater and since I wasn't convinced by the price, I told him to cancel it and he told me I already did. When he gave me the total, I told him how was he going to charge me $81 for 2 packs of socks and 2 blouses? He said that's the total ?.he never removed the sweatshirt and not even if that would be the price to pay. I argued with him and he ended up charging me $61 dollars. I took out my account and it didn't work. I went to the manager and argued that everything was fine, well, in the end up paying $41. This is just to give you an idea of how this shoplifting shop works.
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November 2022 by LBC Santiago
Expensive, quality has diminished and prices have gone up.
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October 2022 by Monique
I go to old navy’s all over the place trust me but I always go to this Downey location because they always have the best customer service. This time around Megan Topped it all. She by far had the best customer service. She asked if I wanted a bag and if I needed help with sizes and was just very attentive all the way around. Wish all stores had a Megan in them!! :) (I hope I got her name right!)
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October 2022 by K.RICHKARDAY
Last minute thing I rushed to Old Navy 30 minutes prior to closing time. Grabbed what I was able too. Shortly announcing they'd be closed. Of course I was the last one there. I was told by an employee that he would walk me upfront to the registes so I can make my purchase because they were closed. I told him: Please I didn't get my Grandson anything... let me get a few things quickly. He gave me a break and said we will meet you up at the registers. Honestly he and the cashier Andrea were awesome and more than just patient with me. Not once did they pressure me or had them on my back. While Andrea was scanning the items I was still choosing some jewelry out for my daughter. Couldn't be more thankful & happy for the service they provided, Thank you all specially to Andrea!
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September 2022 by Crystal G.
I haven't been in old Navy since 2011. It's been a minute. It just happened to be right next to Michael's and I said why not. I forgot about all the deals. I wanted to get a pair of jeans and I found a pair for $50 and when I went to go pay they were nine dollars ... I so excited! My friend found some thing on the sale rack and turns out it wasn't on sale but they gave her A huge discount anyways. The little kids section had a Johnny Cash and grateful dead shirt that I was really considering having kids for..... adorable! My favorite part was the toy vending machine that sold balls for $.25. In the middle of the kids department My little shopping buddy was so happy with his ball as we shopped ! Old Navy I like your style add me to your Customer list you'll be seeing me again soon with that kind of treatment!
