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December 2023 by Xianne H.
Excellent market. They have so many fresh fruits and vegetables. The meat and seafood section is big and offers a variety of seafood, meats and cheese I will definitely recommend this market to everyone
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November 2023 by Roberto U.
The ladies at hot foods so slow is like them were sloth and turtle in past lives so slow beans and rice was room temperature but agua fresca pineapple cucumber was good
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October 2023 by Rose M.
I always like shopping here the store manager keeps everything nice and neat. (Super Clean). excellent customer service, however the restrooms look and smell like a third world country the faucets are not working and coming apart I needed it to hold it in order to use it. The stinky sewer smell needs to be fix, beside this everything else is ok.
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October 2023 by Yuleyssi R.
Worst customer service ever, and I know what I'm talking about because I work in a market either. I trying to get a deal today 10/09 at 5:30 pm on soda but the lady the you guys have helping in the self checkout incompetent she don't know what she's doing, first she came very friendly with me but when I'm continue doing my math about the price and is not showing the she trying to make like I'm stupid the I don't know how much I'm supposed paying I don't going to pay over the price if I get the product if because was on sale, and I'm very good on sales, I'm to disappointed because I request to speak with a supervisor and she say the she is the manager lol imagine she don't do her roll because she give actitud and she act like she don't care the customers there always right and if you want to them come back you have to treat them very polite, helpful you have to make them feel the you care about their request that's customer service, and I know what I'm talking about I have a lot years working in the market business. So please managers train well your managers and your team, I never have a problem before in here and go a lot to this location because is very close to my house is a Latin market and I'm a Latina so I don't know why we don't help our community, I know if I go to different market no Latino they train their team to care about customers and treat them right.
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August 2023 by Blanca A.
The food is good but the service is bad and they never answer the phones. Especially the Deli department they are always taking by themselves and ignore the clients.
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July 2023 by Chuck G.
$14.99 a pound for Flap Meat!!! Insane. It's $7.99 a pound at Ralph's. Great Pan Dulce!!
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April 2023 by Marcela B.
El mercado es un lugar limpio y ordenado. Sí. Pero el pescado swai que compré ayer al sacarlo de la bolsa apestaba horrible. Descompuesto. Tuve que tirarlo. No más Vallarta para mí.
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January 2023 by Patricia P.
Bad services took me 20 min for a cake all employee were having a meeting and only left one person to help everyone . Store was not clean
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December 2022 by Araceli M.
Rudest customer service ever. I waited 20 minutes at the food counter with my two toddlers and they never even acknowledged me. Another woman shows up and they help her immediately and then proceed to tell me that I should've been in line in English, so maybe they profiled me because they thought I didn't speak Spanish?? As a new customer I had no idea where to start the line. They were helping two other women when I arrived and thought I was next. I guess I was wrong. Worst experience ever.
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November 2022 by Ani N.
Ordered prepared meats and taco and taco has so much salt :/ I haven't tried them all so I'm hoping the other ones are ok. Edit: other meats were better just taco weirdly want great
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October 2022 by Rodney C.
Service is extremely slow, no effort to help the customer. You are screwed if the gossip is good because it will take forever to get help especially in the hot food department.
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September 2022 by Maggi R.
Tamales were old and dry. Cashier could not count money. AND I had to bag my own groceries. Won't be back.
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September 2022 by Yvonne C.
I love shopping for produce at this store. Employees are always kind and helpful. I was looking for a product and a nice young man by the name Robert was working in the front helped me. He also helped me at the self check out, made it so easy to use. I'll be back at this store again.
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September 2022 by Pedro C.
Went to the bakery to order a cake and an employee was scooping muffin mix with no gloves. Than she touched her nose with her other and than continued scooping the mix. I was grossed out and didn't place the order and left immediately. I called the store to speak to manager (Luis) told him what I had seen and his response was oh the bakery employees don't wear gloves, he was very unprofessional and said he look into it. Definitely will not be going back to this store again.
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September 2022 by Daize A.
Great service . I ran into some issues during self check out today and Elena, their employees assigned to the self check out area for support was very helpful. She did not shame me or make me feel dumb for the issue or when my son was trying to be helpful ( he was getting in the way ) she embraced his help and was sweet about it all.