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“Great customer service. I was greeted and taken care of the moment I walked in. Ran into a few issues but they were so patient & were able to take care of what I needed.”
“Brought my sons iPhone SE for a screen replacement. Both people who assisted me were really helpful in explaining what needed to to be done. Also helped me choose a screen protector. Very professional with friendly personalities. Hope not to have another broken screen but if I do, I will definitely return.”
“Claudia's exceptional knowledge, unwavering helpfulness, and incredible patience made my recent warranty exchange process a breeze.
From the beginning to the end, Claudia exhibited a deep understanding of the issue at hand and worked diligently to ensure that the exchange process was smooth and seamless for me. Her willingness to go above and beyond to assist me did not go unnoticed and I am truly grateful for her dedication to customer satisfaction.”
“Guadalupe was very helpful and extremely patient to to try to resolve my issue. I had to come in numerous times and she was always very kind, professional and willing to help. Thank you!!”
“The manager, mr. Robert was so helpful, patient and courteous in helping me find a solution to my problem about high security pin and transfer code. I have called 611 twice and went to a metro store at telegraph..but none was knowledgable & patient enough to help find a solution. So thankful i went to this store and found solution to my ptoblem.”
“I cracked my phone screen on the way to work, I got so stressed, I tried to find a repair store near me and this store popped up. Besides there low stars I thought to give it a try. The sales person helped me out immediately, I told him I have a timeline and he was ready to work within that timeline. My phone was fixed in due time and working good. I got so happy because you can't do anything if your phone is cracked & not working, now a days phone is necessity. I will highly recommend this place to fix phones or buy accessories. I actually end up buying case as mine was old and outdated and got a screen protector too for reasonable price to protect my phone further with good service. Thank you, you did good job.”
“I’m very satisfied with the customer experience I’ve received from this location. Specifically with Valente who was the one who helped me. He was professional, patient, and truly went above and beyond to get what me what I needed. He was very knowledgeable and if he didn’t know something the team there was able to help get the answer. I don’t normally leave reviews but this was deserved. Thanks Valente and team!”
“We went in three different times to get this promotion. Switch over to Verizon with your Broken iphone Plus get Apple television. I've been seeing the commercial over and over only for this month ! We walked in and immediately David helped us. We left came back two more times. He made us his immediate priority. I really appreciate the information that he gave us. Turns out my best friend's son didn't end up getting it but now I think I'm gonna switch over. It's a good deal! For 90 bucks a month let's do this. If you go to this location, make sure you deal with David. He's the best. Five stars promotion of a lifetime #ObsessedWithAppleTelevision #ILoveApple#TradeYourBrokenPhone #PromotionOnlyThisMonth #ThanksDavid”
“5⭐️⭐️⭐️⭐️⭐️ for you KENNETH!!
Your level of customer service is rare and isn’t something you can teach‼️ I appreciate your efforts and patience while trying to get me situated with my added service. Kind, humble & without a doubt A TRUE asset to SPECTRUM but most importantly, to that location….. ?? your hard work & efforts don’t go unnoticed!!!!
Note: I would give the location itself a 1⭐️ for the ridiculously long wait ((make sure you have lots of time on your hands because you’ll be waiting a WHILE))….”
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“Corey was sooooo helpful to us ! Explained why we had problems with our service. No Service! Needed to pay our bill!
Helped us pay our bill and set up auto pay thru our bank. Corey is patient, listens, explains, is technology experienced! We are Seniors… we are not technologically wired. Thank you for having Corey here to
help us. Corey is an asset to your establishment!”