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June 2023 by Andres Perea
The truth is, I don't recommend this place. The first year they serve you well and quickly... and then they don't even take you in...
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May 2023 by Andres P.
Mal servicio no se los recomiendo siempre k tratas de comunicarte con la persona k se encarga de aserte los taxis nunca te llama para tras
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April 2023 by Rudy S.
Horrible wait times, but its a good thing. They're busy. I got money back, and they know all the deductibles. If you don't mind the waiting but love the money, this is your place. Ask for Adam.Also, you notice all these negative comments are just because they waited longer than usual. Well, if you go to a busy place, what else would you expect? Think about it.
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March 2023 by Jose B
Litterally had me waiting for over 3hrs. I've seen like 3-4 people who got there after me and left before i did. Not sure why they give me an appointment me at a certain time and keep me waiting. First few times i did taxes here was good but now I'm not sure if I want to do my taxes here again.
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March 2023 by Patricia Barba
Great service. Adam is awesome!
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March 2023 by Zoila A.
The person who does my taxes knows her stuff. However, a hugh negative point is they don't keep up with their appointment times, they'll call you the day of to rearrange or cancel you. This year I rearranged my work schedule to make my appointment on time, and like I said. I received a call to let me know she's canceling all her in person appointments for today!
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March 2023 by Jose R.
When it comes to keeping an appointment this office just took 7 hours to just have me seen to prepare my documents. My appointment was at 3 pm it's now almost 9 pm and I haven't been seen. There has to be a better way of doing business. I undestand being in tax season, do understand that not everyone has time to waste. Yes we have to have our documents prepared and understand the timely way those have to be prepared. At the front office they ask you to be patient, at wat point does this practice become abusive.
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February 2023 by Hector De La Fuente
Simply the best. MAV Sevice has done my taxes since the 90's and I wouldn't use anyone else.
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October 2022 by Andrew B.
MAV services has been handling our families taxes for over 13 years, I would not trust anyone else with our business. Martha and Jessica's professionalism and reliability is top notch. I don't know anyone who works as hard as these two along with their fantastic crew, working long hours and making themselves available for questions. Their location to is very nice and welcoming! For those complaining about long wait times, don't wait til the last minute to do your taxes! Do not listen to the negative reviews! Do yourselves a favor and visit MAV services.
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June 2022 by Albert C.
They are very unprofessional and disorganized. Don't waste your time or your money. There are better, more professional people that can do your taxes, especially when you have alot of questions. Save your self the heart ache
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June 2022 by Joe N.
jessica and martha are always so helpful. working late on there personal time to make sure there customers are taken care of. highly recommended 35+ years in the industry.
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May 2022 by kame necole
Scammers... They'll call you initially with nonsense, asking if you set an appointment to do taxes.. First of all, I don't even know who you people are.. Secondly how did you get my number when I've never heard of your business... My taxes have been complete!!! People... Be careful of third parties sharing information..
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April 2022 by Cristian m
Don't go to this place to do your tax refunds service. the ladies in the front desk are very rude they take over 3 months to give me back my tax form and still dont get them because they cant find them and the only answer they gave is please call back at the end of the day and starts over again
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April 2022 by xFliPFXx
Hardest working group of people I've ever encountered!!!
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March 2022 by Sunni G.
If I could rate with zero stars I would. Honestly the people on the phone are rude and unprofessional. I was told an appointment time and waited 90 mins in hold for my tax lady. I waited and Martha finally did my taxes. She was very kind. My taxes were filed incorrect and I did not get my state return. I contacted them to let them know and it took 2 weeks to get them to fix the issue. I asked for them to email me the documents showing the change and they said the would . I called every day for 2 weeks trying to get the email and nothing. The girls are rude on the phone and never would let me talk to Martha. A year later finally got my email and I am still waiting on my 2020 state return. Smh ! Run! Don't believe the reviews.
