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March 2024 by Robyn M.
I was greeted as soon as I walked in with a hello and a nice smile. An associate (Juanita) introduced herself and offered to open a dressing room for me. She came around every so often to take what I had piling up in my arms to my dressing room. She checked on me while trying on items. Helped me find any item I asked about, "do you all have any ribbed sweater tanks?" She showed me exactly where I could find them. She helped me place an online order for an item I couldn't find in my size in-store. I was very very happy with the customer service. LB is expensive, just no way around that BUT with them offering coupons of $25 for every $50 you spend, it kind of makes your current and next purchase close to 50% off which is awesome. So, find what you like, buy half, come back in 2 weeks and buy the other half with your all $25 coupons. You only have like a 2 week window to use the coupons and you can't use them right away... you have to wait about 7 days. But if you do it right, you can really cut down on the cost of the items. Good thing is, the clothes are made well enough to last if you take care of them. So you get bang for your buck. I do wish LB was a bit more fashion forward, or at least have a section for a younger demographic. The cuts, designs, and patterns aren't always very "woman of size" flattering, and the clothes aren't "cute," or "sexy," they're kind of matronly, but they carry large sizes, and that can be hard to find. K I saw sizes 10-26 in store. Of course the smaller sizes are scarce, you'll mostly see sizes 16 and up. You can also get fitted for bras here. Keep the girls sittin up right and proper! They have a large bra selection ranging from Sexy...ish to SUPPORTIVE! Their strapless bras are second to none. They also have shapers of various levels from simple smoothing to snatchtastic, and they come in various styles (strapless, adjustable, high waisted tummy controlling shorts, full body tummy controlling 'rompers', body suits, etc) There's a very small selection of shoes, they're mostly returns, per the staff, so sizes are limited. If you need wide shoes or boots to fit a larger calf, you might be in luck if they have your size.
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January 2024 by Julianna Villalobos
It was fine, but there were a lot of women in line and only one cashier. The other cashier was messing with a mannequin.She didn't attempt to help anyone else until she finished with the mannequin. I'm disabled and I stood in line and I didn't say anything but I was in a lot of pain and it was a relief when she finally finished with her mannequin and came and started taking people at her cash register.
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October 2023 by Anita M.
Customer service is horrible. Their selection is very limited. Location is great but their service needs improvement. We were not welcomed in and out asked if we needed help........ which we did. I usually go to the location at Lakewood mail. I'll just go back to that location.
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September 2023 by John Gallant
It's MY store for all my clothes for over 50 years. The people working there are a pleasure. ?
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September 2023 by Harriet Brummer
Staff were very understanding and helpful. The downside is they have become much too expensive.
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September 2023 by maricela guzman
I like everybody in the store they very nice
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August 2023 by Robin Allen
I loved the fact that the sales associates were very helpful,patience and nice. I will shop there again
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July 2023 by Myisha Jackson
This is my favorite Lane Bryant. Very helpful staff.
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May 2023 by debra crawford
Workers not too friendly,l asked about a size in underwear,sales person was near,quoted it should be some there,no assistance, continued talking to another co-worker, it's fine l will take my business somewhere else,it's sad to encounter poor customer service
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April 2023 by diann Boyd
I have been to this location twice, I was helped Rose the first and second time along with Berry. They were so helpful Berry helped my sister find just the right one. Rose has the best customer service and the both made the experience a great one. I will be back to purchase from this location.
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February 2023 by Ashley V
Great customer service. Big store filled with merchandise at every step. Prices are a bit expensive, but you do get what you pay for. Great lasting fabrics, clothing and styles for every and any occasion.
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January 2023 by Marina Jimenez
Nice and neat store. Wish they had a bigger selection of clothes but other than that it's a good store.
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January 2023 by Ana Garcia
It's a small store, but I like the service there. Everyone is really helpful!
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December 2022 by Lala Ib
Great customer service and fantastic clothes!!?
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December 2022 by jewels rivera
The staff here are especially nice and helpful. The know their store and where everything is located. Store was clean and organized even tho it was filled with shoppers. I will be back again!!
