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November 2023 by Rosalba M.
Someone threw up all over the inside of my new car after my baby shower. I called a lot of different places to get quotes, and was turned away by most. Before making a decision Keith educated me on what to ask other businesses to ensure the job would be done properly. He was very thorough, honest, and professional. He also guarantees his work. I didn't want to call anyone else after talking with him. Keith reassured me that he could get anything out and gave me a great price considering the situation. He came and picked up my car, removed the seat and sanitized everything. He even did our toddler's car seat. He ran an ozone machine to kill any lingering odor. Once he was finished he came and dropped my car off to me. He didn't use any strong fragrances which I appreciate because it makes me nauseous from the pregnancy. Pick up and drop off was free and extremely appreciated. There is no way I could have gotten in that car, let alone drive it anywhere without adding to the mess I'm so glad I went to Keith, I'll never go anywhere else for detailing.
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September 2023 by FGR V.
I have taken a couple of cars here in the past. In the past their services were decent and reasonably priced. However, within the last couple of years their prices have more than tripled and they make promises that they cannot keep. My most recent visit I went for paint correction and to see if they can fix the clear coat due to sun/heat damage on a 2018 vehicle because if it could NOT, then I was going to have it repainted. The rep told me that it CAN be fixed completely since it was not that bad. Also, recommended ceramic coating to protect the vehicle and from reoccurring again. So he quoted me a price and we scheduled the work for another day. When I brought back my vehicle to have the work done. He quoted me a HIGHER price (several hundred dollars). I still opted for the work to be completed since it was still going to cost less than having the areas repainted. I get my car back and the paint still has swirls and the sun/heat damage is STILL THERE. I told him on the spot that he did not handle my concerns and then tells me that he never promised that he would get rid of it completely. I reminded him that I told him that if it could NOT be done, then I was going to have it repainted. Also, I asked how can I tell if he applied the ceramic coating. He replied, you CAN'T. So I don't know if I even got the ceramic coating. I tried the water test but there was no difference than before. I paid A LOT for a normal car detail. BE CAUTIOUS IF YOU OPT FOR THEIR SERVICES! I would recommend being present for more expensive jobs like ceramic coating or having a dash cam installed to make sure you're getting what you paid for. Also, get your ESTIMATE in writing.
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July 2023 by Manuel R.
First time going to keith and i will be a forevrer customer with the the customer service i received and the amout of detail that was put into my dads car i havent seen it look this clean in years.
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July 2023 by Victor herrera
Unprofessional and rude establishment. Don’t waste your time and money here.
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June 2023 by Shash
I rarely do any Google reviews, but Keith and his guys deserve a 5 star shoutout! Through unfortunate events, my car's body had swirl marks and white spec marks all over on all panels including the black bumper molding (long story, but jist is that this damage was caused by my car dealership). The white spec marks were adhered fairly strong to the body and did not come off with just the usual buffing.Through a friend's recommendation, i went to Keith, who within a week, ceramic coated my car and was able to completely remove all the white spec marks and swirl marks. Keith was professional throughout and provided me with status during the week the car was worked. He was straight forward and explained to me everything his guys would do and did do. I will be going to Keith's from now on even though I don't live close to his shop.
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June 2023 by Zakery Ijadi
Used Keith's services to get some nasty stains out of the seats of a customers vehicle before delivery, and he and the team did an amazing job! I personally tried to get the stains out for a hours but they made the upholstery spotless! Thanks guys!Services: Steam cleaning
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May 2023 by RJIV “Tha Poet”
Mr. Thompson is legit! I brought my 2022 Ram 1500 GT to him. I got the truck in September, brought it in this May. Even after all the wear and tear from the past few months and odd rainy weather in SoCal as of late. Him and his staff made my truck look newer than what it did when I first received delivery from the dealership!Mr. Thompson is not only knowledgeable of his craft, but sees no issue with taking the time to explain to his clients exactly what he is doing to their vehicle. He was very patient with me, explained what he was using and what the process would look like along with why things cost what they cost. I’ve already had several compliments on the road in the past 5 days since picking my truck up. Mr. Thompson took great care of my father and I, we enjoyed the experience.People! If you have any questions on what you might need to make your vehicle pop and look show ready, please give Mr. Thompson a call and pay him a visit. He will not waste your time. My order included paint correction, ceramic tint, and ceramic paint coating I believe. Once again, check him out. Boats as well. (These pictures are several days after pickup)
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May 2023 by Ashonte B.
Keith Thompson services were excellent. The level of detailing is unmatched. The car appeared brand new after it was detailed. The owner personally came to speak with me and gave me tips on how to maintain my car. The staff was also friendly and made me feel comfortable. I will definitely recommend this business to family and friends.
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April 2023 by Felix M.
I've been coming here for 30 years now with different vehicles I have a pathfinder that is 23 years old with 375,877 miles and it still looks new. I recently took my new car to Keith drove in from Chino. After all these years he still leaves me speechless. Had a ceramic coating applied but what impressed me the most was the hours he spent on the paint correction process paint was absolutely flawless before he applied the coating. Needless to say I be back! Thanks Keith.
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November 2022 by Matthew M.
I've been coming to Keith for over 15 years, but my dad has been using him since the mid 90's. This guy is PROFESSIONAL! No joke! I've always owned black vehicles. I've never seen a detail on black paint like Keith does. It's like you're looking through the paint. Then I had my wife's SUV done, white in color.... AMAZING! Ceramic coat is always worth getting. Drove from Long Beach to Vegas. Hit a minor storm after my fresh detail with ceramic coat. I didn't worry, because I knew the water would just bead off. Got there still looking fresh as always. Thank you Keith for always doing me and my family right.
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November 2022 by Miracle B.
Best detailing service ! 10/10 recommended reliable! Fast ! Black owned ! Will be back
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September 2022 by Dayna M.
I took my 69 SS El Camino in for detail with the ceramic coating, buffing, polishing etc. It turned out amazing, like it came off the show room floor, and then some. The way the the paint shines and reflects is amazing. The paint, tires and wheels looked the best I have seen them. George the detail person did a beautiful job. Keith is a honest, wonderful person. Very proffesional job. Thank you Keith and your staff for doing such a beautiful job for me. I would recommend you to anyone of my classic car owners, which I have already done. Chuck M.
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April 2022 by Johnny G.
First and foremost thank you for treating my car like your car! And treating me like a valued customer and family So I was looking around because someone vomited in my car last night and I found Keith Thompson and I'm beyond glad I did. I walked in and he greeted me I'm already having a bad day so that's ok. We got to talking and he's the most kind human I've met. He said it would be over an hour wait and was kind enough to bring me home to wait for his call. Will update when I get my car back today. I'm back for the edit. Keith Thompson and his team cleaned my back seats so well oh my goodness they've NEVER looked soo good!!! he also vacuumed my whole car and wiped it all down(even my salsa stains on the front dash) he's a miracle worker a blessing and the best I will come back to him forever. Betsy N and I are grateful for Mr.Thompson and his team
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March 2022 by DR J
Saturday March 26,2022 I had my vehicle detailed at Keith Thompson professional detailing shop,and professional is what my car received. I have a black 2021 Chevy Traverse and for those who know keeping a black car clean is a 2nd job. But let me tell you,once Keith's team finished with my SUV it looked like I had just bought my car all over again.It was even cleaner than when I got it brand new. I made the mistake most new car owners make when you wash your own car or go to the car wash and you get the Spider Webb scratches and MAR up your PAINT time and time again where it becomes dull.But Thanks to Keith and his Team those scratches are now no more. People stop scratching up your cars we invest to much money into our cars to just destroy the paint. There are other options and I must say Keith Thompson and his Team was the best option for my vehicle.This is the only reason I'm writing this lengthy review other wise I wouldn't waste my time don't believe me go see it for yourself.Services: Paint repair
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February 2022 by Anthony Z.
If you saw the before and after you'd know why I gave a 5 star. BUT, it's actually more than just the work! I have always heard great stuff about Keith's work from a friend, this is my first time actually doing a detail with him and it was great! As it is, black paint is hard to perfect but Keith and Team made it happen. With a lot, a lot of "spider webs" and all Keith and Team were able to convert it as if it never had any. The truck now looks like it came from out of the dealership brand new. The actual reason for the 5 is how Keith handle the communication with me and kept me updated through the process but more importantly educated me with what he was doing with so much passion behind his message. This was a paint correction with ceramic coating. The pricing was cost effective for the job at hand. Super thankful. Thanks Keith and Team
