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January 2024 by Maria Bernal
Bad service the persons was to rude and they do the ink my front cell phone ???? and l paid so much for that ???
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November 2023 by Adrian Vega
Came in looking for an AUX to lightning cable for iPhone and they gave me the cheapest wire I have ever seen for 22 dollars!!?? Went to try it on my car and of course it didn’t work then came back inside for a refund and acted like he gave me one but I never got the refund. Bad service don’t go here.
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August 2023 by Denisee D.
Came in to get an IPAD screen fixed unfortunately we had to get it taken back to the store a total of three times and came out worse. Glue was left around the edges, screen wasn't working now the iPad is no longer turning on. Save your money and time. Security was involved and report was filed.
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June 2023 by octo man
DONT WAISTE YOUR TIME AND MONEY. Broke my screen and had them fix it. First they took longer than they said a charge me more than I was told it would cost. Then while the salesman had my case he tried to sell me another case. He looked upset when I said I have the one next to you. He put it on and SAID your phone is working. At this time I was told nothing is wrong with your phone.All of a sudden, a couple of days until I was able to bring the phone back to them to them of the new problems it had- it would freeze and then only work sometimes. Call random numbers. These things never once happened before even with the cracked screen.Once they had it again the guy who once said your phone is fine change to " Oh its because you dropped it". Funny a couple days before that he said the phone was fine. Anyways he now tried to sell me half a new phone.Just use your warranty or go somewhere else.
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May 2023 by Diana N.
I came to replace my phone screen they didn't properly put it back now my phone is falling apart the screen is falling off. They refuse to put my phone back together unless i pay. Big scam don't come here! I am currently reporting them to BBB because this is just WRONG!
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April 2023 by Arlene C.
Brought in my iPhone 11 Pro Max for rear camera lens replacement and this is the result for $50, refund needed not acceptable I wish I would of been told they didn't have the correct lens absolutely horrible.
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October 2022 by Dog God
WORST CUSTOMER SERVICE EVER!!!!!! HIS HANDS WERE REALLY DIRTY 1ST OF ALL, HE ASKED ME SEVERAL TIMES WHAT MODEL PHONE IS, WHICH HE COULDVE EASILY LOOKED UP. I DROVE BACK AND FORTH ALL DAY TO TO PHONE STORE TO FIND OUT MODEL, THEY SAID WRONG ONE TO ME, SO SAID I DONT WANT TO DRIVE BACK CAN HE CALL FOR ME? HE SAID "THIS IS NOT MY PROBLEM ITS YOURS!' GUY IN LA HABRA ON WHITTIER BL AMAZING OR GUY ON PIONEER BY FWY!
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September 2022 by Octavio G.
Stay away from these people they are clueless on how to replace a battery. Horrible work and customer service! They shouldn't be in business.
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June 2022 by Aileen R.
If I could give it 0 starts I would. PLEASE READ. If you go to any cell repair place in this mall you will get scammed out of your money. For starters I went to ICell to get my iPhone 12 Pro Max fixed for a cracked screen and back. They charged me 500$ which was fair but for that price I expected good quality. They said it would take 40-60min which was okay so I decided to stay at the mall and wait with my mom. I see the same lady take my my phone to cellat and I get up close and this guys fixing my phone and I asked to see it and it indeed was. So if I'm paying ICell why is Cellat fixing my phone. ANYWAYS at this point I'm getting suspicious and very much irritated. It's about and hour and half goes by then 2 hours and then it was "fixed". I kid you not I restarted my phone because it was glitching right after and It was a black screen but the phone was on. I pressed the sides and sos was going off then my mom called me and it was ringing so the phone was on but it wasn't turning on. I immediately go back and tell them wtf and they "fix" it. The lady sells me this glass screen protector and told me it couldn't crack if it fell that it was really good quality. About legit 3 days pass by my phone falls at work into tile floor AND NOT ONLY THE GLASS SCREEN PROTECTOR BREAKS BUT MY PHONE DOES AS WELL LINES ARE GOING THROUGH MY SCREEN ANF THWRES BLACK INK LEAKING AND IM NOT ABLE TO USE IT ANYMORE.I go to the Apple Store because I'm pissed off at this point they replaced my phone screen with a shitty glass and now I have to get it fixed again. Apple takes a look at it and says they weren't able to open it whoever fixed it before messed it up and I had to get a whole unit replacement which was 600$. ( which was not bad at all) ANWAYS I don't know if this matters but I also went to Cerritos Mall recently and GUESS WHO I SEE THE SAME LADY THAT TOOK MY PHONE TO GET FIXED AT ICELL TO CELLAT IN CERRITO'S CELLAT STORE. If you come here 99% you will get scammed just go to apple or anywhere else but here.
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May 2022 by Andy Veo
Unfortunately, the shop provided inaccurate information and timelines: Said it had the replacement screen for my model in stock and would have it replaced within 2 hours. Arrived 5 hours later to learn they didn’t have the screen in stock and needed another week.
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February 2022 by Christina Pantoja
WORST CUSTOMER SERVICE EVER!!!!!! HIS HANDS WERE REALLY DIRTY 1ST OF ALL, HE ASKED ME SEVERAL TIMES WHAT MODEL PHONE IS, WHICH HE COULDVE EASILY LOOKED UP. I DROVE BACK AND FORTH ALL DAY TO TO PHONE STORE TO FIND OUT MODEL, THEY SAID WRONG ONE TO ME, SO SAID I DONT WANT TO DRIVE BACK CAN HE CALL FOR ME? HE SAID "THIS IS NOT MY PROBLEM ITS YOURS!' GUY IN LA HABRA ON WHITTIER BL AMAZING OR GUY ON PIONEER BY FWY!
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August 2021 by Erick Trejo
Poor screen quality… First screen start having a dead led light across the screen up and down and started too come off from my iPhone a week after repair. Now with screen two, half my screens is brighter than the other half. Horrible quality on repair parts. Great service from the ladies tho
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May 2021 by Sattie P.
I've never left a review ever, but today is the day. i left my ipod at this place and it was an Ipod 7 the newest one apple has but this guy proceded to tell me an ipod 7 does not exist i said okay and was told it would be ready in 45 minutes and that they were gonna give me a call. 1 hour 30 minutes go by and i never got a call so i go back and he said they dont have the part and that it has to be ordered. He didnt even give me a call to tell me this and im sure he wasnt planing on doing it. i said fine and he made me pay half of what he was charging me to buy the part! so i leave more than half because thats how much he charged me which made no sense but whatever. he specifically told me that he was going to have it ready in 2 days. i left it thursday and im calling saturday evening to ask if its almost ready and he told me "no i said to give me a few days" clearly i dont let people speak to me like that so i told him he told me 2 days and i said will it be ready by sunday and he said no i said 3-5 business days and i told him thats not what he initially told me so i wanted my money and ipod back which he refused and said that 2 days would be on sunday so im confused why he was contradicting himself. then he said OK and hung up. hes by far the worst anf most rude person i've ever had to deal with. please take your business, money, and time somewhere else because this place is not it. i didnt catch his name but he wears glasses and hes short and indian and really rude. you'll know who he is just by talking to him because hes super rude.
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January 2021 by Stevan C.
I had to fix my phone and they got it done faster than expected which was very convenient. I appreciated the hospitality, honesty and estimates I got before the service which made me comfortable with their service. My phone looks like new !
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June 2020 by Dad iuly
Excellent place, people friendly and ready to help. My s9 camera glass was broken they fixed at no time at all 20- 25 mins waiting max. I definitely recommend this place.