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May 2022 by Carmen M.
Who hired Andres? You have a keen eye for talent. Please fill your store with more like him. He crossed paths with me at the entrance. I had a mulch exchange which I'd purchased the wrong color. The initial contact, the usual not so friendly front end customer service you don't have your receipt...blah blah...never mind that I spend thousands of dollars at this store chain yearly. Never mind that not only was I replacing with a correct color but purchasing more bags, but ok ladies, I have a broken rib and no strength to care so I will allow you to be condescending and feel important, just give me my mulch. I still have Andres. He hauled the cart with the wrong color bags to the garden, loaded now 10 bags of the right color, plus two bags of GroMulch and was ever so happy to do so. Andres stayed with me through check out and loaded my car ever so careful...and just a nice guy. "Ma'am, I love my job" The attitude amazing...the skills...amazing. Management keep an eye on this man and give him what he deserves. Don't lose him and hire more like him. To loyal Home Depot customers that read this review ask for him when you come in and commend him for doing a great job. They don't get paid enough for their hard work. To the management...hire more employees that care just like Andre.
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May 2022 by Alex P.
Customer service was amazing. Saved us $100! Which means we will be coming back for all of our home/business repair and maintenance needs!
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May 2022 by Daniella M.
Carl was incredibly kind and helpful in the garden area! He was so knowledgeable and eager to share helpful tips, I can't wait for his upcoming gardening classes! :)
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April 2022 by Juan H.
Don't bother calling customer service. They're not doing their jobs. I've been calling several times and I get hung up on. Or a girl supposedly named Jackie answers transfers me to flooring and boom hung up on. I kept trying but then the line would continue ringing. So I called with *67 and boom they answer and don't bother checking the floor they just say online that there's nothing showing. Thanks for nothing Jackie.
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April 2022 by Jay Alex L.
Love the store and everything that I can find this Downey-South Gate and all I must there is one problem that I don't approve at all on my visit as as customer shopping with my mom on Saturday Night April 16, 2022 and this is not okay with me and it's one of your employees and there is one certain employee that treated us very rude and it's a tall overweight white male employee who has treated us very rude,aggressive and disrespectful and I saw alot of anger in his facial expression and he looked at me and mom that we were the problem and we were not and i saw the reaction of the other employees at the cash register and they were shocked and appalled by this attitude and this didn't want to employee to check us out all because of a store policy at the cash register and all we want was to check out because we wanted to buy flowers for a decoration at the church we're I attend and we were stressed out and tired and this employee continued with his aggressive attitude and I am glad the manager and a friendly employee stepped in and helped us to checkout and they treated us very well with respect. The other employee told us about the Overweight White Male Employee that who treated very rude to me and mom and that he is a problem and that he has been having this attitude towards others customers and a few of his colleagues and recommended to stay away from him. To the Manager of The Homedepot Store In Downey could you fire this Overweight White Male Employee better because if he is going to continue with his rude and aggressive attitude towards customers it's best that you fire him because he has no business to treat people very rude and aggressive.
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March 2022 by Jose S.
Guy at returns is visibly sick. Snot, cough, raspy voice... no mask. Ridiculous Could've at least had him fetch carts, but working directly with customers with no mask and sick?
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March 2022 by Rodolfo C.
Lowes service, cleanliness and policy is night and day compared to Home Depot!! Home Depot is garbage
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March 2022 by Mirna Javi Luna
pues todo ay lo que puedes comprar oy compre una lavadora de ropa
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March 2022 by Fernanda E.
This Home Depot has to be the worst Home Depot I've ever been to! I bought a refrigerator and when I got to my office to install it all the glass separators inside were broken, glass everywhere. My boyfriend cut himself trying to clean all the glass that fell out. When I called all they said I could do was return it and wait for one to be in stock. The least they can do is get their delivery drivers to come pick up their shitty refrigerators. And ship a new one waiving the delivery charge! Never coming back here again
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March 2022 by Gabriel C.
This Home Depot really just hires anybody huh? I was asking questions about a project that I'm doing and not 1 person could help me find what I was looking for. THESE PEOPLE ARE COMPLETELY CLUELESS!!!! how did you even get the job???
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February 2022 by Samantha C.
Went to home depot for some PVC Pipes & recieved the best assistance I could've asked for. I'd like to mention Diego who was so helpful, knowledgeable and kind. My results to my project were exact & accurate from the cutting job Diego helped me with! So pleased with my experience and thank you again Diego!
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February 2022 by Amanda M Flores
I have been waiting all day for a delivery. I inquired hours ago was told by 8pm. n Now the quote is 11 pm and I am told the name on the order is different. I sent a snap shot showing my name. I have gotten nothing but crickets.
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January 2022 by Lay R.
I went online to home depot.com and I was requesting information on moving boxes. Me and my fiance will be moving next month so we wanted to purchase a lot of supplies ahead of time. When I went online it told me that the store had $1,719 boxes and stock. We needed to purchase a lot of boxes so I chose this location. As soon as we got to the location we realized that was inaccurate. There was less than 300 boxes there. I'm not sure how they can make such a bad mistake
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January 2022 by Michael R.
I came for a metric sized nut, which I understand is common here in America, but the section for metric nuts of every variety was discombobulated to say the least. After searching for about 10-15 minutes, I was able to find two (I needed 4) that weren't even in a packet. I gave up and left.
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January 2022 by JAZMIN M.
Appliances at Home Depot is not a good idea. Tried to buy a washer and dryer but according to the Home Depot employee there's only 1 warehouse for all of Southern California. If there's 1 washer in the warehouse I won't get it delivered because a different Home Depot could be selling that same washer. He told me not to bother with the dryer because whats the point if they won't be matching. I asked if he can let me know which washers are available he stated looking every single one is a waste of time for him. I went to Best Buy, bought the same washer and dryer I wanted from Home Depot and they were delivered the next day.