“A couple week ago I called to make an appointment for my grandmother and I loved the customer service... I usually have very bad experiences in the call center but this time an employee named Ataly really made me feel like my grandmother was in good hands! I hope all of you guys get ataly as your call pick up!”
“They always went above an be-on helping those that needed help understanding forms. They would get on the phone and call the insurance if there was an issue. They had a prescription delivery service for the people unable to pick up their prescriptions . Frankly the best clinical I've been too.......EVER! Thank You carol I really appreciate you.”
“I have been going to this office for 10 years. I love this office in comparison to Kaiser facilities. The staff is great. The office is clean. It's not a huge office but my favorite doctor is here. Dr. Phan can be a bit much at times but he goes above and beyond to make sure I am taking care of my health. I feel like I am a priority rather than just a patient. If you have any concerns he will address them quickly. I never feel like I have to wait days for a response.”
“Amazing experience! Just had a consult and was very pleased with the level of care, at first I was hesitant given the reviews but ultimately gave her shot since she’s locally convenient for me! She gave me multiple options for treatments and advised referrals would be given to specialists she recommended I should see. Maria, the lady in the back, she is also very attentive and great help in explaining. Celeste and Alejandra and Josefina are wonderful ladies and assisted with such professionalism! Dr.Rodriguez I applaud your great staff! 100% recommend, don’t let the comments fool you, her quality of care and customer service experience is awesome! (Spanish Speaker)”