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June 2023 by Ashley S.
I was returning a dress that was the wrong one and she used racism towards me and was very disrespectful do not come here.Payed full price and they didn't want to give us a refund ,called us people like you guys and waved hand at us and said shoo go over there called my dad big basically calling him fat and fat shaming ,quality is also very cheap and low quality.said the dress was going to be ready by Monday went Tuesday was not ready my promotion was on Thursday we got the dress on Wednesday it was the wrong dress not even the same as we asked for and tried to gaslight me and my mom and my dad by saying that it was the dress we asked for even tho I know for sure it wasn't the dress ,made a whole scene and called the police and lied said we were attacking her even tho attacking is physically touching someone we were not even touching or close to touching her and started yelling and screaming said some cuss words .
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February 2023 by Omar Tapia
This place is too expensive for simple dresses
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May 2022 by Erica S.
Overpriced and if ur a taller girl, don't waste ur time coming here. Im only 5'8 and my dress was hitting my ankles. Not many designs to pick from at all.
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May 2022 by jared hegamin
i had my daughter call me very upset after going here with her friend on thursday in hopes of finding a prom dress just to let me know how rude they were to her. she tried on two dresses which were the same style just in different colors. one lavender and the other red. she seemed to really love the red one but never once agreed on buying it (nor did the seller even tell her the price beforehand which is a bigger problem) and the bigger lady with dark hair marked the dress to where it would be hemmed. once she said “okay you can take pictures it’s yours now” my daughter and her friend looked at each other in confusion as SHE NEVER AGREED ON BUYING. she then got upset at my daughter FOR HER OWN MISTAKE after my daughter told her she wasn’t making any final decisions while she rolled her eyes. do not come here if you want to find good customer service.
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May 2022 by Miss Melly
Horrible place to buy a dress. The quality is not very good they make it heavy to seem legit but the material is not good at all. They steal designs from people, and they relabel some dresses so they can put their own prices. A friend saw the dress we were getting and said she saw the same one in downtown la fashion district! I understand they want to make money but not off of unsuspecting customers. Plus they lie about availability for occasions so that they can scam you into paying a higherPrice then out of nowhere they can make it available just in time. Lol this boutique is a joke please be wise when searching for a good dress, especially for these prices you better off going somewhere else and paying a lil more to get a better dress. They aren’t very nice, really snobby attitudes and soon as a customer comes in they forget they are helping you. So be wise when considering this place. There are plenty other boutiques and places to shop this is a no for us.
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May 2022 by Karen Silva
Start price is $350 and up, Just by looking at the reviews and how the owner responds to the low rated customers just goes to show they aren’t professionals at running a business. $350 for a dress that is the same material just cut in different styles and comes in different colors? Where’s the value in that, and where is the variety? Owners and employees are definitely snotty, stuck up and rude. Very entitled and not welcoming at all. Definitely better off going to another boutique that starts off lower and have better variety in fabric material/colors.
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May 2022 by Mary Romero
Very nice material, stretchy and comfortableAnd a very nice and helpful employees……
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April 2022 by Karen Silva ..
Start price is $350 and up, Just by looking at the reviews and how the owner responds to the low rated customers just goes to show they aren't professionals at running a business. $350 for a dress that is the same material just cut in different styles and comes in different colors? Where's the value in that, and where is the variety? Owners and employees are definitely snotty, stuck up and rude. Very entitled and not welcoming at all. Definitely better off going to another boutique that starts off lower and have better variety in fabric material/colors.
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April 2022 by Mikaela R.
We went in on Saturday to look for Prom dresses. My daughter tried on 4 but the young girl kept bringing her a bunch of dresses. Which is fine. She was very attentive to us UNTIL I said she wants to shop around (as ANY RIGHTFUL PERSON SHOULD BEFORE MAKING A DECISION). Soon as we said that she basically brushed us off and gave us the feel of, "yup get out"!However, the other two women in there seemed to be a bit calmer and nicer. They told us it would take 6wks and they can make ANY DRESS IN 6 WKS.Came in today around 4:45pm (they close at 6), the heavier set chick who I thought was a bit nicer had a complete attitude and was very rude. My daughter wanted to try on 4 new dresses they had displayed which weren't there on Saturday and she said, "oh we only do 3 dresses". I said, "well Saturday she said 4?" Her response: "you already tried on 4, and you didn't like those?" (With a whole attitude). Then proceeded to say, "Well we are about to close and I am leaving soon". Again it had to be around 5 at this point.The point is it's not always what you say, it's how it's being g delivered! If you do t care to make another $400, cool! However, when folks are coming in there to spend their hard earn money respect that! Me grabbing my girls and telling g my daughter I ain't spending a dime in here let's go. Meant I didn't wanna engage in that type of engery!After reading all these reviews maybe yall need to take up a course on CUSTOMER SERVICE!By the way! When responding to reviews that complain about an attitude or being g rude, maybe don't respond with a whole attitude. ??♀️ out here proving points
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December 2021 by Julie P
Worst experience ever, waste of your time. Most unprofessional place I've ever been. OK I see here that the girl did not put the whold story so here it goes yes I did go to your store looking for the color gold so the man that you have working in the store show me the only supposedly "gold color you had that day....!!! and he said that was the color gold that you guys carry paid 350 for the dress and yes I did go back bc the dress had 3 different holes yes my 350 dollar dress had 3 holes so yes I took it back it turn out that I gave you my recipe back that said Color GOLD so I ask you hey is this the only gold color you carry you said no that's mustard!!! you blame!! me for choosing the dress... when I wannet a color gold!!! dress and then you said that it was my fault and that the man that help me Was Color Blind and yes I did end up changing the dress but you still charge me to fix it cut and you wannet me to paid for my dress to have a zipper !!!! I spend more then 400 dollars and you want to argue no way yes your dresses are nice but you guys customer service is terrible and you need to stop being in that computer for so long typing your life away and take anger classes and customer service to.... And I still have the recipe so I could just upload the picture...your recipe has the truth so unprofessional!!!
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December 2021 by Karen Mendoza
(Translated by Google) Beautiful evening dresses but, they close very early for and confusing the cionamiento. I plan to return more often(Original)Hermosos vestidos de noche pero, cierran muy bien temprano para y confuso el cionamiento. Pienso regresar más seguido
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October 2021 by Jania Bencomo
This place has beautiful dresses and styles, but unfortunately the owner makes it very difficult to want to purchase anything from her. From the moment you walk in, her attitude is unwelcoming, rude, and unprofessional. It's the only business I've been to where the OWNER tells me that if I dislike something I can just go shop somewhere else. I truly hope they read this message and learn that if you want to have a business in retail, you must know how to treat customers.“People will soon forget what you said. They will NEVER forget how you made them feel.” – Dr Maya Angelou
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October 2021 by Jania B.
I have never felt the need to leave a review for a business, but this place inspired me to do so, for the first time. This place has beautiful dresses and styles, but unfortunately the owner makes it very difficult to want to purchase anything from her. From the moment you walk in, her attitude is unwelcoming, rude, and unprofessional. It's the only business I've been to where the OWNER tells me that if I dislike something I can just go shop somewhere else. I truly hope she reads this message and learns that if you want to have a business in retail, you must know how to treat customers. "People will soon forget what you said. They will NEVER forget how you made them feel." - Dr Maya Angelou
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October 2021 by Maggie B.
Grateful for these ladies! Due to the pandemic my best friend had to postpone her wedding schedule for 10/16/20. Our bridesmaids dress had been purchased nearly two years ago!!! I gained COVID weight , plus some! I of course waited last minute to re-try the dress, and of course It did not fit. After looking like crazy for someone to make major alterations, I was recommended to check them out. Parking is a bit challenging, but manageable. The next street over has plenty of street parking. My first visit was amazing! The girls greeted me and listened to my current dress problem. Carmen was kind & took the time to look at the dress. Carmen provided hope for my situation. A week later I was called for my first dress try on and I was already impressed. I can't wait to provide an update on the outcome. Thank you !
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August 2021 by Berenice E.
On display they only have cheap fabric dresses that are only suited for that type of mannequin body-type . Think of your demographic? How about using a variety of mannequin body types so that people can identify. The woman helping me was not friendly or inviting.. I'd never shop here.
