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March 2024 by Bonnie S.
They now get our UPS packages if ur not home at time of delivery, they're not organized yet but the Downey Store is very clean.
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February 2024 by Yvette S.
Tre the pharmacist at 2am is horrible. He takes his break for like 30 minutes and then takes his lunch. I waited with the flu for him for 30 minutes to get my medicine and even checked outside for him. I discovered after I went to my car he was parked right in front of me. The cashier said he does this all the times and I need to speak to his superior John which I will in the morning. He was extremely rude when I told him I was waiting. Shook his head like he didn't care. I said he should let his coworkers know what he's doing. People rely on him.
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February 2024 by R D.
I went to get medicine yesterday n it was 20 for both and today it one for 20 they know how to get people n scam them ... disappointed
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January 2024 by Kololia P.
This pharmacy is very slow when going thru the Drive thru . Plus Warren High-school parents take up the parking lot before or after school. I couldn't even get into the drive thru since the parking lot is packed !! Kids walking all thru the parking lot especially after school. So best to drive carefully!!
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January 2024 by Peggie Chesser
Nothing to do to improve. I was greeted when I walked in, was helped with a smile at the pharmacy, and had no problem checking out. Maria, the manager, was helpful and friendly. Love my CVS!
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December 2023 by S N.
If I can give 0 stars I would. This is a horrible pharmacy!!! They never pick up the phone, when they pick up they just hang up!!! It is unbelievable!!! I called once and I was waiting for more then 30 min and then they finally pick up I can hear them talking and then they hang up right when I say hello? So frustrating !!!! Second time calling over 40 minutes and I get the rudest person answering!!! Unreal!!!!
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December 2023 by no one
HORRIBLE!!!!!! Very bad attitude they all have. They don’t listen either.
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December 2023 by Sky Sky
HORRIBLE!!!!!! Very bad attitude they all have. They don’t listen either.
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November 2023 by Jacqueline loaiza
Sunday November 12th. Usually great service. Oon their busy days. Its so odd when their no busy. I don't like giving bad reviews but I don't like being annoyed either.
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November 2023 by Mark Onraet
I do not like self ck outs I will not use this store again. They charge enough to employ checkers
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October 2023 by Sara-Monica Simon
If I could leave ZERO stars I would! This is the worst CVS pharmacy I’ve been to. Wait times are awful and customer service is non existent. I came to pick up my husband’s meds and after waiting too long I was told to come back in half an hour. I did that and came back. They had me waiting another 30 plus minutes and now they are telling me to leave and come back in another 30 minutes because the pharmacist is busy. Zero consideration for my time. I am also busy. I won’t come back to this CVS again.
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October 2023 by Patty Villagamero
The staff was really helpful
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September 2023 by Dennis K.
I found this pharmacy be in full disaster phone calls and texts come in you go to pick up the medication and they don't have it they are really unorganized I suggest using another pharmacy or mailing
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July 2023 by Erah M.
The people that work at this pharmacy have a terrible attitude,I had an issue with the insurance going through and they basically made me feel like I was lying. Even the insurance people on the phone that spoke to them said they had an attitude with them,also,it was their mistake. I don't know the persons name but she was an older Asian lady,she needs to work on her customer service skills,she just hung up on me without saying she was gonna call me back. Only reason I'm forced to come here is because they closed the old cvs location near me.
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May 2023 by Jazmine H.
The worst pharmacy of all time! Laziest "techs" couldn't even help me pick up an order that was ready. And it being an inhaler for my child. Couldn't take 2 minutes to help me. That's real bullshit! Seriously it was 8:01pm!?