“I got three Car loans in the past few years and all of the staff was very attentive to my needs. They where very professional and knowledgeable and helped me and my family find the best rate. I recommend California Credit union we are happy customers and will continue to come for our financial needs. The staff is very welcoming.”
“I enjoy banking with this convenient location. The tellers are always attentive, personal and eager to help. Recently, I had a special financial transaction I wanted to do in which I had to make an appointment with a specialist. She made a comment and said "I recall reading an email where I can actually do this for you..." This was added information she gave me that was going to save me so much time and effort to complete the transaction. She asked if I had a few minutes for her to confirm it. She found the correspondence, researched it in a special book she pulled out, confirmed it and got approval with the manager to do the transaction. I couldn't believe how happy she made me! So glad I said goodbye to the big bank Nextdoor!!”
“Peter, our loan officer, was fantastic throughout through the house-buying process. He paved the way for us to become successful house owners right away by assisting us in preparing our finances and creating a plan that was easy to understand. We could see that he sincerely cared about our success with becoming a home owner. His patience with us was AMAZING! He responded with perfect timing, which significantly reduced the experience's stressful elements. Without a doubt, we'll return when we buy our next house.”
“Wanted to give Praise Report was wanting to purchase newer model vehicle for my Husband.Spoke with Kathy FSR rep gave her pay stubs,told us we were pre approved. I had inquired with AAA for there Auto Locater using there referral you get 500.00 credit towards your vehicle,went to Longo Toyota met with Fred Williams told him we were looking 2016 Toyota Tacoma SR5 he had one white with 35,000 miles.took Kathy the purchase order with our down Pymt,she was efficent with great customer service, and wanted to make sure I understand regarding down payment what I would pay in interest,she was thorough and we 100% Satisfied Members.Bonus was $200.cash back”
“At the beginning of my loan application i had a very bad experience with Ana Fuentes which took my application and never called me back even after 3 attempts to contact her !! I had given financial partners 1 star only because 0 was not an option !! But then Alex Saldaña made it right and he met all my needs and helped me with what i was originally there to do !! Thanks Alex … and Ana please try to be a bit more curtious with customers and at least return the calls !!”
“Moving from the valley, I was sure glad to find a CalCom branch near my new home, and Bianca from the Downey office has made it all the more convenient. She is very helpful, accommodating, and follows through. She responds to calls and emails quickly. I still feel the credit union feels here, unlike at some other credit unions that are now acting like commercial banks. Thank you CalCom!”