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January 2024 by Yessica Martinez
Very bad experience in buying online, I do not recommend it, I bought several men's items for $158 dollars, very low quality items, I wanted to return some items directly to the store, they do not accept them first, why not return anything that is on sale, everything is on sale; buy 1 regular price and the second for $1 or 3 shirts x 15 after they did not accept men's items and customer service I asked to return them and they only sent me a form with the return policy that they do not accept what is left in promotion 3 t-shirts x $18 or you buy one item and the second one a dollar, everything is on sale, that should be explained before making the purchase, they do not answer you and the store does not take responsibility. In short, DO NOT BUY HERE ONLINE
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December 2023 by Adalind Leon
Bad customer service especially when you by the register to pay they throw your receipt on your bag as if it was trash and not even a thank you.
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December 2023 by Estela Rodriguez
Bad customer service especially when you by the register to pay they throw your receipt on your bag as if it was trash and not even a thank you.
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June 2023 by Bia West
Went in at 7:45 and their gate was clearly still open. Was browsing at the first few items in the front for not even a minute and I asked respectfully “hey are you guys still open” since I got weird stares from two employees when I came in, mind you On the website it says closes at 8:00pm! And one employee asked the other are “we closed” and the other employee didn’t even look my way and turned her back and mumbled something and I asked again and she didn’t even turn but said “no we are closed” I worked in CR before and big rule is keeping the store open til 8pm! Honestly very rude and clearly not even the time the store officially closes? train your employees better!
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June 2023 by Elias Romero
Granddaughters seem to find good stuff here.
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January 2023 by Nataly
Bad service
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January 2021 by Winston T.
I wanted to check out some window hardware, the manager was very helpful, Eddie, he also gave me more time since it was just about departure time for him, and I had to use the bathroom. Then the next manager Just, a women was also just as friendly, both in lending me a plastic bag and giving me time to explain what I was thinking twice.The Charlotte Russe, items and displays are important to the store overall impressions to the outside world. I am aware of the important to improve the look on the inside and that is the reason for my visit.One good thing is that quality store looking glass and floors is on everyone's mind, everyone loves clean windows.
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January 2018 by Krystal Ene
The staff was very sweet and attentive and there were a ton of cute clothes and shoes to choose from. This store was also much more plus size friendly than other charlotte rousse's ive been too
