-
September 2024 by Arianne Z.
I'm always coming to this location and everyone is so sweet here. Thursday night I came in wanting to get some things for my acne & I didn't know where to begin or what to get. Emily had came up to me & listened to my frustrations with my acne & scarring - she was so sweet & very informative with the products she recommended to me , she even showed me a video progression of a customer she's been working with. Never a bad experience !!
-
September 2024 by Carolyne T.
I was in the area and needed a hair wash. Came to this Ulta where I was greeted by David. He was so friendly and offered to wash my hair since he had an opening before his next appointment. David was very engaging and so easy to talk to. He even gave me a blowout I didn't know I needed (I think that's his specialty). He left my scalp and hair feeling fresh and shiny! Thank you for the amazing service and I hope you decide to come work in the OC area!
-
July 2024 by Stephanie F.
I've been to this Ulta many times and I've tried to give it a fair shot because I understand you can't keep track of everything going on in the store and customers keep the staff busy. The thing is...this location is very messy. So many products are open. As a customer, you shouldn't have to check to see if every product has been opened prior to purchasing it. I just got home after buying over $100 in products only to find that my brow pencil have been open and the end was rounded from being used and had someone's eyebrow hair all over it. The lip gloss and color corrector I had bought had also both be used and were messy after opening them. It's gross and unsanitary. I know Ulta had a return policy for open products but it's the principle of it. I shouldn't have to go and return products that have already been used by idk how many people as a tester.
-
June 2024 by Calvin H.
Had a horrible experience got my blow out done there by Lisa got horrible head lice the day I felt really itchy , and I went back again and I heard her and her co worker talked about them forgetting to clean there hair brushes and I just left before my blow out , I wish I got a refund but the manger was Horrible to me , I called hr on them and I'm still waiting for call back Please don't go to Lisa because you will get head lice she doesn't care about cleaning her brushes or equipment at all
-
May 2024 by Jennifer M.
Horrible service! Rude employees at the makeup station!! I called & made an appointment. Over the phone they asked me what I was looking for what I wanted to get done I answered all the questions. She sets me up with a guy makeup artist. When I get there on time he isn't there so they make me wait and a girl comes over to do my makeup. there is no communication among the staff she kept asking me how I wanted it. I had already answered these questions over the phone. There should be no reason why they're still asking me questions when I get there I just wanted a simple look the girl got an attitude when I told her that. She said no shadow for your sisters wedding? So I said OK let's do a basic shadow. She ended up doing a heavy smoky eye and I told her I didn't like it & her vibe was a lil different. She said what kind of lipstick do you want? I told her I didn't want any lipstick. She looks up at the male makeup artist who had a client in the chair, he gives her a look and she says, "I know" and then he says, "you don't want lipstick to complete the look?" I said no I can do my own lipstick at home! they're so rude! They're Unorganized & rude. I'm Never coming here again!
-
May 2024 by Carolina Martinez
I recently got my eye brows laminated and I LOVE them! I come in with Liz every 2 weeks for a touch up and she never disappoints. It now takes me less time to get ready because of how good they look all the time now! I’ll never go to anyone else from now on!
-
April 2024 by Matthew M.
BEST HAIRCUT OF MY LIFE! David was absolutely amazing. Was referred to him through a friend who gets her hair done. New to town and was scared to try yet another new stylist. David kept the consultation light, fun and thorough. The salon was buzzing when I was there. Everyone was busy and nice. Really loved my shampoo massage and cut. Already set up my next appt. He's booked so if you're looking for a hair change and someone who is really walking you through every part of all things hair, David's it.
-
April 2024 by Angela T.
This ulta never helps every time we come in nor do we ever get a hello welcome. The employees are also so rude and sassy. All they do is gossip and walk around with their stank faces.
-
April 2024 by Jo B.
Worst ulta I've ever been to. Always so messy, unstocked of products, workers are rude, and always so packed because they got like 1 cashier open. I live across the street from this ulta but I rather drive miles to any other one
-
April 2024 by Laura W.
Absolutely loving my blowout with my amazing stylist David Dang! It looks so cute I will definitely be back! Also gave me lots of tips for earning points on products :)
-
April 2024 by Yoshelin D.
TF!!! Is with the employees here!!! Like is ULTA!!!!I was just there with my sister and were help by Stephan this girl was rude ASF!!!!! How can you tolerate this kind of behavior ? She was disrespectful and sassy we were never disrespectful toward her and she continues rolling her eyes and making unnecessary comments making my sister and I feel uncomfortable and unwelcome.
-
April 2024 by Jax D.
This review is based on MENS HAIRCUT experience and COLOR David is your stylist of choice. Was looking for a stylist to get me to my Pinterest hair board inspiration. My barber couldn't get me what I needed. David came recommended. Was getting ready for a weekend event and wanted to spring forward with change (ie. blonde) David made me feel comfortable. Talked through the bleaching process, toning color and conditioner mask (didn't know I needed it). Took a while because my hair was stubborn but he got me to the cool "Ken" blonde I was looking for. He made some post care maintenance recommendations. Took time to explain how to style my new look. Best part is I bought them all in one place. Excited to show this off. Looking for fun colors to make this blonde last.
-
April 2024 by Jessica O.
The employees here have such an attitude there was only one worker at this location who was nice the rest have a horrible attitude. I always treat employees with kindness as I know not all customers are nice but throughout our whole encounter I was nice and respectful and this one specific employee who's name I did not get was so rude. These workers seriously need some customer service training cause that was so unnecessary. Your better off going to a Sephora or another location if you must go to Ulta.
-
March 2024 by Britney M.
I went in with an idea of the make-up products I wanted you to buy, but really I had NO idea lol. Linda was amazing and so patient as she helped me and my bestie color match and find a whole new routine. Linda was also very knowledgeable!! Thank you Linda!
-
February 2024 by Bianca J.
Kat's makeup artistry is nothing short of magical! I genuinely enjoy the stunning makeup looks she creates for me. Each session with her leaves me feeling like a work of art. Her attention to detail and ability to enhance natural beauty are truly commendable. I can't help but appreciate the unique and flawless makeup styles she crafts, making every visit a delightful experience. Kat's talent is a true gem, and I couldn't be happier with the amazing looks she brings to life! I highly recommend her services. If you're looking for a talented artist with a great spirit, Kat is the one to go to!