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January 2024 by Claudia Villamar
Andrew was WONDERFUL! There was a bit of a hiccup getting the process finished and he was always very professional, understanding, and giving the best customer service ever! He got me an awesome rate!!!! THANK YOU!
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November 2023 by Tina Macias
Was in the hospital, insurance was canceled and DMV sent a letter to notify me a suspension would soon be in effect. I was very concerned and Melanie immediately took care of everything! My 2 vehicles and I were covered within hoursI am extremely happy with the kind and quick service I received.
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November 2023 by Jeremy Cohn
Edgar was such amazing help I appreciated his great customer service & efforts to give me the best insurance i possibly could afford thank you guys
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October 2023 by Peter Yang
Daniel Duron was very helpful very understanding
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September 2023 by Siria Castaneda
Very professional and nice person who help me with my necessities and have the time to help me
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September 2023 by Lissa Huizar
Good ☺️
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August 2023 by Michael Halsey
Hector n danny insured me throughly and quickly at a good price. They were very friendly and professional, it was like speaking with friends. I'm very satisfied!
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March 2023 by JAY JAY
I CALLED TO GET A COPY OF MY INSURANCE. WAS PUT ON HOLD FOR 20 MINUTES. THEN I HUNG UP AND TEXTED DANIEL MY AGENT. ASKING FOR A COPY OF MY PROOF OF INSURANCE. NO REPLY. I CALLED AGAIN AND LEFT ME ON HOLD AGAIN. 1 WEEK LATER STILL NO PROOF OF INSURANCE. THIS PLACE IS A JOKE. ONCE THEY TAKE YOUR MONEY THEY DONT WANT TO HELP YOU WITH ANYTHING. POOR CUSTOMER SERVICE. ZERO STARS IF I COULD
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February 2023 by Yesenia Gonzalez
I highly DO NOT recommend this location for auto insurance.1. Daniel started my policy and canceled my policy the very same day WITHOUT notifying me. It was not until I received a letter in the snail mail advising me that the agent had canceled my policy with no further explanation.2. Ridiculously high broker fees, go somewhere else!Daniel overcharged me a $310 broker fee (a ridiculously high amount compared to the average fee of about $100 or so).Red flag for taking advantage of customers' circumstances.3. I unknowingly drove for 9 days without insurance due to their IRRESPONSIBLE and CARELESS staff. They have yet to refund me the money they were so quick to take.The irony of this insurance company selling insurance baffles me. They don't even tie their loose ends, I wouldn't trust them with my car or anyone elses.BE WARY OF THEIR ARBITRATION CLAUSE, THIS MINIMIZES THEIR LEGAL LIABILITY. TAKE YOUR BUSINESS SOMEWHERE ELSE!!UPDATE:Yvonne took my call on 04/13 and advised me my policy "should" be active with an unsure tone, I advised her to double-check my account and if it is canceled, keep it canceled. Yvonne lied and said she would give me a callback, which she never did. Sameday Insurance did not reach out until I posted this review and now they are trying to claim the policy's cancellation date is 04/18 and holding my refund hostage until I sign those papers. My only hope of getting my $623 downpayment back, half of which went to Daniel's insanely high broker fee, is through my bank or perhaps small claims court.
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February 2023 by steven cummins
They helped me get auto insurance fast and same day and were very friendly and also did their upmost possible to get me the lowest quote that they could so they really are good at what they do thnx again sameday
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February 2023 by Bernardo
Daniel went an extra mile to get a quote that I was comfortable with and that had all the coverage that I needed.On top of it he worked everything out in a couple of hours so I could leave the dealership with my new ride; Same-day is not just a name, it's a fact!Thank you Daniel!
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February 2023 by raymond dacanay
Daniel did an awesome job. Very helpful with my situation. Would recommend.
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February 2023 by Diamantina Escalante
Great customer service , everyone is always in a good mood .
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February 2023 by Mariah Willkomm
Rafael was very attentive and informative. Helped me figure out the best policy for myself for the time being. Also, responsed precisely and informative with all my questions asked.
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February 2023 by KEITH COLEMAN
This representative of same day insurance Miss Brisa was very informative very polite very professional and very informative and she was of great assistance every step of the way to get the application completed and made sure she checked into see that I was okay and the information was clear for me to understand thank you so much for having such a great and attentive employee
