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December 2022 by Greg Lyons
Great customer service. I would recommend Gary and his team
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September 2021 by Danny V.
Gary short & their team are the definition of going above & beyond for their clients. Highly recommend you are going to be amazed!
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May 2021 by Chris M.
Hours say 9-5 Monday through Friday. I'm here on a Friday at 2:14 and have waited about 20 minutes the door has been locked the whole time
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February 2021 by Alisa Ramirez
We had two sections of fence blow down during the storm of January 2021. Called Gary at 9 AM and he was here before noon to check damages, wrote up our claim and just personally dropped off our check within 24 hours. Great customer service, very knowledgeable and small-town service. We have been with Gary for several years and have always received top notch service from he and his employees.
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November 2020 by LOS LATINOS AGENCY
(Translated by Google) Super recommended !.(Original)Super recomendado!.
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September 2019 by Carol Nickles
I met with Gary recently to discuss long term care insurance. It's available to me through CalPers. He helped me understand the options, even though he would not benefit from it. He also helped me understand my personal finances better. I have been his customer for many years and he has always been helpful when I've needed insurance help.
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July 2019 by Chris S.
We've been a State Farm family for decades and have worked with Gary Short and his staff since he came to Dixon. We always get top-notch service whenever we need something or call. They are 100% responsive to any questions or concerns about our policies and make taking care of our insurance needs quite easy. They also take the time to carefully and thoroughly go over and explain what our insurance covers and what it doesn't. This last piece was very helpful recently when Nicole spent nearly an hour with our daughter helping her understand what coverage(s) and limits she needed for her first car insurance policy - she ran multiple scenarios for us in terms of different liability limits and their costs. It was a great help and positive learning experience for our daughter, one she actually enjoyed.
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September 2017 by LEGACY Painting
Simple the most straight forward provider I ever met! Super!
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September 2017 by Kenneth Leroy Gonzales
I'm so glad I met Gary! Before I talked to him I felt like I was mindlessly paying insurance companies every month, letting them take my money just for them to tell me "you're not covered for that" Gary gave me the opportunity to take matters into my own hands. He sat down with me to explain the limits associated with insurance and gave me tools to make my own decisions about what insurance works best for me. Now I know exactly what I need and not just giving away money for something I don't understand. Everyone who pays for insurance needs to talk to this guy.
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September 2016 by Annastasia Robertson
Been a State Farm customer for 4 years now. Starting when I was on my moms account, onto my own now. Gary has helped me every step of the way. Not only having knowledge of insurance but giving me great advice on getting a new car, like what to out look for, how to detect certain problems, how to handle a dealer that's trying to just sell me something. And explains my coverages very well, makes sure I totally understand what I'm getting.
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September 2015 by Micah
Gary Short has gave State Farm a bad name with his horrible attitude and his short patients. He was very rude to me and very unprofessional when speaking with me over the phone. He would not let me speak, he spoke over me when I was trying to explain my issue,but he refused to listen and I could not deal with the disrespect he has for his customers! Never will I use State Farm! Customer service is bad and their services are the worst!
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September 2014 by Connie Lewis
Gary is a plethora of information. His knowledge extends beyond insurance, He has been very helpful to my family in multiple areas. I have had to file a claim with him and he is prompt in returning my phone calls. Great experience working with Gary
