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September 2023 by D W.
Using Delivery, this store is unable to deliver reliably. So you pay extra for 1-hour window and they don't deliver at all!!! And they seem to not understand what the problem is if you call in for fresh-pass support. They seem to have a disconnect between Alberton's (The parent company) and the Safeway store in Discovery Bay, CA which manages delivery services. I would not and can not recommend them for delivery services. The store itself seems OK of course. But the delivery is horrible and to take it a step further they use DoorDash to deliver, so if something goes wrong they offer to not tip the driver. (!) How is the DD driver at fault if Safeway messes up the order or the schedule? It's just pretty awful how they manage this particular store for Fresh Pass delivery. If you live in the area, you may want to try one of the other store delivery options in the area. I unfortunately paid for a year of delivery on a discount so I need to let it run out before I can switch. It's just awful, and I needed to vent and 'yelp' about it.
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September 2023 by Scott H.
Seems like a reasonably nice safe way. Plenty of parking. Filthy bathroom. Convenient location. Nothing special but nothing exceptionally out of line.
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August 2023 by Chris S.
Just got great customer service from Gio in the deli department. He was friendly and told me about a sale I was unaware of so I was able to save a little money. Keep up the good work!
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August 2023 by Dennis C.
Food and service here was very bad. Always over charge on coupons items. Sorry this is the only option here in DB. They really don't care.
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August 2023 by Pork Ribs
Jacob is very respectful, helpful and knows how to do his job, he should get a raise.
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May 2023 by Natalia Arditi
A great stop where I can use Safeway points to get fuel discount. Well taken care of. Recently remodeled and updated with new equipment.
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May 2023 by Nataliya Arditi
A great stop where I can use Safeway points to get fuel discount. Well taken care of. Recently remodeled and updated with new equipment.
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April 2023 by Kisha V.
Patty is the best employee at this Safeway, She's very helpful and always happy #pattyformanager
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April 2023 by Sediqa M.
I am sorry what I wrote I was so mad that time that's why old saying don't say anything when your mad anyway thanks for replying I really appreciate and sorry again
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April 2023 by Mike N.
UNSAFE Food Don't go here if you don't want food poisoning. Tried to return the non expired moldy cheese they sold me and already expired when I bought it cream cheese they couldn't help me place has gone down hill we pay higher prices here you would think the service would be at least ok
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February 2023 by Chio S.
2 separate orders! 2 white dudes checking me out seem like they have so much hatred inside their heart. Lol. It's clearly 2 separate orders and he just toss all the bags in the cart like he just don't give a damn. What did I ever do to them. Director needs to have a sit down with these young workers. Also who bags chemical with food?. But Patty is cool, Maria is cool and the produce lady at night is legit. 1 star is for the young high school kids who don't care. Also why are you on your phone while in the middle of a transaction?
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January 2023 by Randy Pope
Usually has the cheapest prices around. Plus if you're a Safeway shopper you can earn additional cents off per gallon. Also has Diesel.
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November 2022 by Dave F.
I walked up to the pharmacy counter to look for some medicine for my 12 year old daughter. I stood in front of Pharmacy personnel for a couple of minutes and was never even acknowledged that I was there. I walked around the area there hoping I could find some Medication for my daughter's cold and came back to the desk and still was not acknowledged. The person behind the counter looked a little busy. A simple "I will be right with you" would have been enough to not feel ignored. Recommend customer service training.
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September 2022 by Van
Friendly Neighborhood Safeway, Resurants, Retail & Gas Station. Be Good!!!
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May 2022 by Ozzy F.
My wife was in line at the deli inside Safeway. The deli clerk was helping a customer. When she was done, she turned to my wife and said, "Sorry, we're closed." I asked the clerk what time did they close and she said 8:30. It was 8:20. I informed her of the time, to which she responded, "We're cleaning up early. We are short staffed." She refused to assist us, even though she had assisted another customer just before. I don't know if it was the pigment of our skin, or just plain laziness, but it is unacceptable. I contacted the manager and informed him of the occurrence. He agreed that we should have been assisted. He did not make any attempt to rectify the situation or provide us with any assistance. Terrible service by both parties.
