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June 2022 by Lily P.
Stopped here on a boat trip with some friends. It was a beautiful day and we had a great time!It's a joy to be here. As an outsider, I don't belong to the yacht club. But I have close friends who do. Everyone we encountered was really friendly and helpful in guiding us to our destination. They explained how to unload the boat to them and repeated the rules. As someone with no previous training, I was able to follow along easily (not me doing it, but I think i could).The sky was gorgeous when we returned about late afternoon. Had to get some images to share with the community. Couldn't resist. The same should be visible from this place again someday when you visit.PS: never used any services here or any restaurant, this is solely for the boat experience.
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April 2022 by Medinacelli D.
This place could be nice if owners were nice! They are entitled and rude! They got in over their heads. Very unfair and no ethics!
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September 2021 by Mary Ann F.
I was at my best friends place for the weekend. We were supposed to head down to Duck Key in Florida to visit mybrother but had to cancel because the Delta variant is really bad there, the government is a bunch of idiots! Anyway I decided to at least go to my friends who is in your "bubble" of vaccinated people. She was trying to find fun activities for us to do during my 3 day visit. She had sent me prices for a pontoon rentals and I was a shocked!I grew up on and around all types of boats and water crafts my entire life so she knew this would be fun! We were going to do a lot of boating/scuba diving, lobster trapping ect. on our trip. My girlfriend took me to the marina so I could check it out...this was fun but I was cracking up at the prices they were charging...It was superhot out so a pontoon would be a long hot trip. The boats I saw for rent had a 60 HP motor...This is a total putt putt as far as I'm concerned, I definitely have the need for speed! It was a nice marina and had a large storage area for boats. I always get a kick out of boats names and where they originated from. There were some old dogs with fleas for sure! LOL! They had a couple of small boutiques with touristy stuff, boat shop, and the harbor masters office. I was impressed with the overall cleanliness of the property. This complex that my friend lives in has a championship gold course, harbor and a nice country club. It's prettynice over there in Discovery Bay. I actually was looking at a home on the water while I was there, but I'm not a fan of the delta at all. It's actually very dangerous for water skiing and such...if it was directly on the bay then that would be a different story all together. The only negative thing for me is it's a gated community! My husband and I agree that we just detest this. When I arrived on Thursday around noon, I had to wait for no reason for a van parked in front of me at the gate.There is supposed to be someone there 24/7.
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August 2021 by Patrice J.
Poor Management, a Scandelous accountant and a general disregard for their customers, is what you can expect from the Yacht Harbor here at Discovery Bay.We have been storing our Sanger boat here on and off for the better part of 10 years now. But after this last go around with their incompetent account lady, Pam, we've had enough. After being consistently overcharged with late fees and erroneous boat launch fees we went to the Harbor Master personally to make our case. He refused to even look at the proof we brought in. And when asked pointed questions, stated that he had already answered them.What started the whole thing was that in 2020 we were on auto pay with them for our monthly storage fees. They are supposed to be automatically deducted from our account. I guess Pam didn't do that for a couple of months time all the while adding on late fees etc. So when she finally realized it, without warning she hit our account for over $700 dollars! When I called in to complain, she stated that she had every right to do that since the account was in arrears. When I explained to her that it shouldn't be in arrears because we had automatic withdrawal enabled, she simply threw a fit and turned things into a big scene. We should have sued them right then, but wait it gets worse. After that I removed them from the auto pay and started making their payments myself.At this point, she would receive the payments and not post them right away and sometimes not at all. We were constantly having to reconcile the account with her. Not once but three separate times! The last time however, she simply lied to us and my bank representative who was also on the 4 way phone call with her. She stated that she was in error and the account would finally been corrected to reflect a zero balance. But not one month later had an outstanding balance again. The problem Pam faced was that this phone call had been recorded, and my bank rep was sweet enough to offer up her own testimony to help us stop this manipulative woman from getting with ripping off the customers.Once more however, the Harbor Master wanted to take no action. He even refused to listen to the recorded call we had! We realized it was a lost cause. So we gave notice and moved out. I then looked them up online to find out who the owner was in case I wanted to sue them, but instead found out that their business license was dissolved! What a mess!Side note: We met some neighbors who also had their boat stored there in the dry stacks who actually told us they had the very same problem with miss Pam and also moved out of there! In hindsight, if you are to store your boat there, make sure you don't give them ACH auto pay permission or you might be sorry, and check your monthly bill, (if you can actually get one) for all those extra little charges she likes to add onto your account, but whatever you do, don't trust them to be ethical or you'll find yourself overpaying by hundreds of dollars for boat storage. All the while they continue to "Redflag" your boat and not let you take it out or use it while you are reconciling your account. They ruined 3 weekends at least for us with these tactics, including Mother's Day weekend. And then they try and hold your boat hostage and lien it, forcing you into paying. It did cross my mind that maybe they refused to look into it because they are all in on it. Who knows! Pics below are what we actually owed, and what the actually charged us to get out. Thieves!
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February 2021 by Karen C.
It's a beautiful marina! Easy to "park" at. Lovely environment!! We look forward to returning!
