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February 2024 by Shashi Singeetham
Amazing care they provide. Have taken our pets there for over 30 years.
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January 2024 by Kent Liu
Nancy says my dog is “the best dog in Diamond Bar”
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November 2023 by Nilda Santos
Great service! Friendly staff ?
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May 2023 by Yetty T.
Nancy is pro on what she is doing with dog. She does his work with touch of cares. Thanks Nancy and keep up the good work. Soleil likes you
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April 2023 by Jan Stein
I’ve been going here with my dogs since 1985. Nancy, Bob, & Michael are the most skilled and friendliest people by far. You won’t be disappointed.
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April 2023 by David Lee
The prices are low but this place uses a vacuum cleaner to scare dogs that bark.
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April 2023 by J S.
I've taken all my dogs to Nancy since the mid eighties. Wonderful, kind people. Nancy , Bob and Michael are caring, friendly and very knowledgeable groomers. You won't be disappointed. We just took a newly adopted dog to Nancy for the first time this last month. She said he was a great dog during his grooming. I highly recommend them.
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August 2022 by Alexandra H.
Finding a good groomer for an Australian Shepherd is not easy. Nancy's Pet Parlor is the only place we trust with our Aussie. They are very knowledgeable about the proper cuts for the different breeds. They give tips for treating skin conditions and maintaining a healthy coat. The staff is always so friendly and accommodating. They do an amazing job every time!
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July 2022 by Keith L.
We moved here from the east coast and finding someone you trust with your baby is a big thing and Nancy was the first I called and I'm glad I did they're great !
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June 2022 by O W.
Very unimpressed with this place to say the least. I dropped off my dog and about an hour later received a call that they would not be giving him a haircut and that they just bathed him. they stated that this was because my dog was attempting to bite them as they were trying to brush him. I understand them not wanting to go through with the haircut after this, however this is my dogs fifth time being groomed (first time by this salon) and no one else has ever complained of him being aggressive at all. i am not sure if they are just not very good at handling dogs when they get skittish, but regardless this is the first time i've experienced anything like this. Nancy was very rude to me during the phone call and when I came to pick up my dog, complaining about why didn't i tell them my dog would try to bite them (how could i, when he never tried to bite any of the groomers before you). They would not even let me see my dog until I paid them for the service that they never completed. like i told them, i could have just bathed him at home by myself for free. do not bring your animals here! customer service is just as poor as the handling skills. i would not have even left this review if they did not force me to pay for an incomplete service!
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March 2022 by Elaine I.
This place is a hidden gem for sure! I have been looking for a place better than petsmart for years (they have not taken good care of my dog over the years and always keep him there for 6+ hrs). I took Charlie to Nancy and her crew for the first time today and found a new local favorite!! They are so kind and friendly to their clients. Thank you guys for taking such good care of my dog, we will definitely be returning!! :) Also had fair pricing & they finished within very reasonable timing :)
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February 2022 by Stef S.
We bring our dog in looking like a hot mess but Nancy and her team always have my dog looking amazing after! Prices are fair, Highly recommend!
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February 2022 by Soup Nazi C.
Happy, clean and ready to go to the park and get dirty again lol. Thank you Nancy for cleaning up my little man. Definitely needed the bath and the grooming. Oh and the smell good that I was offered after I think it was lemon something something but smells great . Support local my friends...
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October 2021 by Ash M.
Nancy and the whole crew did such a great job on my dog! I have a sheltie and if you're familiar with the breed they have two layers of hair and need frequent grooming. The team at Nancy's pet parlor washed my dog, cleaned her teeth, trimmed her nails to perfection in a very safe and clean environment. Five stars! We wi definitely be back!!!
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August 2021 by Eric L.
My new go to dog grooming place Pros: They do a good job and take care of your doggo. The first time may take a little longer because they have to get to know him/her first, but that's a non issue. The prices are very fair and they cover pretty much all the necessities. Wash, cut, dry, nails, anal glands and I think teeth brushing too? My dog is weird and really doesn't like getting his teeth brushed. He won't stay still and will try to hide his face anywhere to avoid it lol. I had my wife drop our buddy off, but from what she was saying.. All the staff there were super nice and our buddy really liked them even though he was apprehensive at first. (separation anxiety lol). Appointments were super easy to make and got one for the following day in the morning. Cons: not a whole lot really. It was a little more expensive because they said he was bigger than expected, but it was within range of what I was expecting to pay. Bottom line: my doggo is happy and our family is happy with the turn out. Will definitely be back again. Thanks!
