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“Big shout out to Terri and Susan ! These two really are the best here at this location. I had an issue at a different branch location, and came here to explain what had happened and how i was disappointed with the false hope/miscommunication I was presented with. They both took the time to listen as well as try to find solutions to take care of me as their valued customer to do anything they can to help resolve the issue that had happened at a different location. Again, I'm so glad these two were able to start off the help I needed and escalate the matter further to get better assistance and resolve the issue for me. Happy holidays, and thank you both again !”
“New customer my old bank merged with this credit union, was a a pleasure to do business with Stephanie, she is very patient and understanding, she helped me set up my account even on cell phone. Excellent customer service. Thanks”
“By far the best of the 3 locations. Very personable, remembering my name and saying "say hi to your wire" it has good security doors. I always feel safe there. They have a Coin machine, my wife loves. If I have a deposit to make, I like to hold on to it, till I'm close by I to make my deposits here.”
“I like this branch, the staff are always polite and friendly, I want to say a special thanks to Sandy's outstanding service, she resolved my direct deposit issue and printed checks for me in less than five minutes, Fast and Excellent Service!!”
“My Heart belongs to MY POPA in the heavens EOW 10-10-22 The staff is AMAZEBALLS Can only say Thank you from my to A L L of yours BLESSINGS to you today and always!!!I Am my Daddy's Daughter LASD RTRD CMDR R C SÁNCHEZ FOREVER my shining ”
“I joined Navy Federal Credit Union in the Philippines way back in 1987. During those days, you could ONLY join if you were USN, USMC, or USCG AND you were overseas too. I have been with NFCU ever since, and the products, and the people have only gotten better and better in the past 37 years. So, from this “older” Marine Corps Veteran, thank you for all you folks do for every member there at all of Navy Federal locations worldwide and what you have all done for me, and for my family too, for the last 37 plus years!!!!”
“Walked in one time to create my checking account and as soon as I walked in I was greeted by Melissa L and she Immediately got to work answered all my questions and had my brand new card out in no time . I really appreciate the hard work and service I was provided here at the Fullerton branch ?”
“I have been an Arrowhead Credit Union member for over 20 years but I haven't really used many of their financial services except checking, savings, and credit card. Lately I have been shopping around for auto financing. I spoke with Justin here at the Montclair branch. He was incredibly competent, professional, and straightforward while also being friendly. Justin did not hesitate to take his time and thoroughly explain everything. Really great experience overall.”
“CCCU is incredible, I have been a member for 3 years and feels like a lifetime. I love the fact that they donate to church’s ministries and Christian organizations and not things as a Christ follower I wouldn’t support.”
“I drove from far away to deposit money on Columbus day . My local chase bank was open navy fed was closed and I could not deposit cash in either Atm. Very inconvenient and expensive gas trip”
“I was referred here by a friend. The staff were very nice and KC who was helping me set up my account was very patient and sweet. Thank you for making this experience easy for me.”
“I have banked here for years and the service is always exceptional. The associates are courteous and very pleasant. Christopher, Janet and Mirna have all assisted me quickly and professionally with all my transactions. I'll continue doing business here especially since they have excellent customer service!”
“Prominent business center located on La Palma, near Imperial Hwy. Businesses include a credit union, cabinetry business, a church, and a metal works factory. Access is easy and there is a parking structure towards the back for additional parking. The parking lot is well-maintained and proudly displays American flags encircling the roundabout.”
“Just bought a car using Autoland. This is a car buying service which you can access through the credit union. First time purchasing a car this way. It was seamless and the rep was so helpful-- I highly recommend buying your car this way. They have access to many dealers which gives them a wide array of vehicles to choose from.”
“Super helpful and great customer service. Solomon helped me with my auto loan and was very knowledgeable and personable. He made the process easy and answered any questions I had.”
“I was experiencing some fraudulent activity on my debit card and came into this branch for some help. Everyone was super friendly but I want to thank Michelle specifically! She was able to get everything all figured out for me and I appreciate it so much!”
“she is a asset and I am so glad to know her she alwa makes me feel like I am the most important person she smiles always calls me by my name.credit union is ver lucky to have her as a employee.”
“This is a great credit union. I have had astounding service during the years. Several days ago, I had the wonderful experience of having two exceptional young employees assist me with my auto loan. I had a wonderful reception from Anna Recendez, whom I later found to be the manager. I inquired about an auto loan formy new vehicle. Anna did the numbers and hooked me up with a great interest rate. However, i did have to return at a later date to sign the paperwork. During that particular visit, I had the pleasure of meeting Lidia Marquina. Lidia handled the remaining paperwork and numbers and got me a great interest rate. I signed all the docs and I really felt great about taking my business here.”
“My family have been members for at least 30 years. Staff are personable, friendly and very helpful us all. From the administration to loans we’ve had many great experiences. My thanks to Georgina, Jennifer, Maryann, Gloria, Jesse and several more. We appreciate the personal and professional service.”
“I had the most wonderful experience here. I was very nervous to open a bank account as i know some banks take advantage of teenagers and their lack of experience. However, this bank is fully transparent and honest with all it's clients. I was helped by Norma at this location and I can't even begin to express my gratitude. She was so kind and patient with me. This was my very first bank account so naturally i had lots of questions. She answered every single one of them and explained everything to me. I truly felt like she cared and saw me as more than just a client. Truly amazing customer service and I will most certainly be referring friends and family!!!!”
“We have been members of the United Methodist Federal Credit Union for about ten years. They have provided excellent service to us. Although it is on-line banking, when we need to reach someone, they return our calls promptly. We have a checking account,, a savings account, and a loan for a vehicle. We are very happy.”
“Prominent business center located on La Palma, near Imperial Hwy. Businesses include a credit union, cabinetry business, a church, and a metal works factory. Access is easy and there is a parking structure towards the back for additional parking. The parking lot is well-maintained and proudly displays American flags encircling the roundabout.”
“Good experience each time I need an in-person transaction. Lines have not been long, Branch Manager Bobby jumps in which adds another Teller. This CU is a partner with my primary CU and they always know the ins and outs of what can be accomplished and offer alternatives. I came in frazzled and in a hurry today, come to find out I wasn't able to excute one of the tasks at a partner branch they way I thought. However..Asst Branch Manager Melissa Gorbea walked me through my options and I left with my goals completed. Thats a win!”
“I initally had my car loan with this bank and recently got a personal loan. I now have a checking and savings account. Every interaction with this bank has been more than positive. They're always so nice and helpful. I'm so happy with this bank.”
“Everyone was friendly and professional. Aracely, customer service is amazing. Everyone was helpful, they had a smile when I walk in. I definitely recommend this bank.”
“I've been with FFCU since 1997 and have ALWAYS received the best service plus no monthly account fees. I have purchased 2 cars through their loan dept with interest rates that could not be beat. Best is the online app--extremely easy to use and always accessible--love being able to deposit checks online--with my phone. My Iphone has face recognition, so unless I'm wearing my mask, I can easily check my account balances, transfer funds, etc. Can't understand the other reviewers that say their money is not accessible Mine always is.”
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“Love having Arrowhead Credit Union so close to home with this new location since I've been with them since 2010. Staff is very helpful and friendly as I expected with ACU. The office is a tiny bit tricky to find since it's at the rear corner of a large building. Hopefully this location will grow and move to the front of the building.”