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“I had a great experience with the personal banker Mao Shan Fang. She provided a Wonderful customer service, very professional and patient. She went above and beyond to help me and very knowledgeable. Wonderful experience at this bank.”
“alexis Alaniz is very friendly and thoughtful. i need a newest bill for CNY. and she is really go through her drawer and got the best bills that she can offer me. your action really truly is a great service. Thank you i appreciate you.”
“The Diamond Bar branch is outstanding - especially considering the migration/transition from Union Bank in March 2023. Rick Ngo, the branch manager, is so helpful and knowledgeable about the online interface and setting up HELOC and mortgage account alerts. Cindi Tong was especially helpful in processing my Plat+ VISA application. Please commend and thank the branch workers for their outstanding in-person assistance.”
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“I had a great experience with the personal banker Mao Shan Fang. She provided a Wonderful customer service, very professional and patient. She went above and beyond to help me and very knowledgeable. Wonderful experience at this bank.”