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February 2024 by Evade Irish
This rating is well deserved. The courtesy clerk David should be promoted to trainer of Customer Service. He is what is missing in the positive customer experience. He was so kind, and even waited for me to answer when he asked, “ How are you? Did you find everything you came for? He even packed my bags so I had no issues walking up stairs to my apartment. Thank you Albertsons, and thank you David!
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February 2024 by Angry B.
Came in to use the restroom and none of the employees knew the code... I understand it was installed today but I had to booboo bad as hell.... And I was far from home...
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January 2024 by Allen W.
The customer service in Deli and Meat Departments are going to the toilet and it's awful. The checkout is not friendly as seems they are bothered to work. Bring back Vons and better customer service!!!
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December 2023 by Tom H.
It just keeps getting worse at this store. Not enough staff, long lines, and a staff that couldn't care less (they are probably pretty fed up too). Be sure to check dates as you're very likely to buy expired products. The butcher is often missing and no one seems to know where he/she is. I haven't had a problem with the produce or the fresh deli meat. Pricing is insane! When we had other options in Diamond Bar (Ralph's, Vons), Albertsons was reasonably priced. Now that Walmart is the only other option, prices skyrocketed. We try to go over the hill to Stater Brothers when we can but it's not convenient.... and I think Albertsons knows it.
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December 2023 by Alan David
Excellent
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November 2023 by Judy G.
I have their mobile app to look for some good deals on chicken. Store was clean and everything was well stocked. Came here after work for some grocery shopping.
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October 2023 by Lauea Y.
Last week, we ordered through Alberson's app for pick up. The package of green grapes was 60% old and in poor condition. We also ordered a package of strawberries, which turned out to be bad as well. Unfortunately, since we picked them up at 7:50 pm and didn't check inside immediately, we had to throw them away the next day.
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October 2023 by Steve Chang
A foreigner's supermarket has everything a foreigner should have, with a little Asian seasoning.
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October 2023 by Linda M.
Not too happy with the Diamond Bar store. Today I went in for the deli fried chicken breast, they didn't have any. Went to get Farmer John's bacon $5 special, they were out! Last week the meat department didn't have the chuck roast special or chicken breast with skin on and bone in. I'm disappointed as this is a big chain supermarket and I've shopped here for the last 20 years. Time to shop elsewhere.
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September 2023 by Frank Flores
Purchased soft drinks price card says 6.99 purchase 3 or more mix and match. Was charged 8.99 each 12 pack. Was told by cashier I bought (2) Pepsi products and (1) coke product that’s why discount wasn’t given. What is the meaning of mix and match?
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August 2023 by P K.
"Meat department closed, not even 7pm... 2 registers open with 20+ people in each line. Yet staff is walking around doing re-merch on non perishables. Get your shit together guys, unacceptable as it isn't the first time. Feel like this store is becoming a Vons . Save your money, go support Hmart, they have tons of staff to help and far fresher produce with much better pricing.
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August 2023 by Hector C.
My Review id for the Floral Department and the florist, Irma. I DO NOT KNOW anything about flowers. it was my fiancé's birthday and I wanted to surprising her with flowers at her job. Irma assisted me. She was so polite. gave me advice on some nice options. I think they turned out great ! thank Irma! I appreciate you.
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June 2023 by Tyler O.
Long lines, not enough cashiers. System was running very slow and cash back kept failing. Just left without what I came in for.
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June 2023 by Wayne Cheng
For most of the time I visit here, the staff is friendly. This morning, however, I bumped into a cashier who's busy talking to her coworker, without even greeting me. Oh well.
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May 2023 by shihlin1
When they have special weekly sales on certain food items, it's still worth visiting.Store staff is friendly.Avoid peak hours which is anytime during the day until dinner time.